Breakarchive Reviews 

81
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the incredible and unique product selection available, noting that ordered items arrive exceptionally quickly and always in pristine condition. Reviewers also mention the extremely helpful, professional, and knowledgeable staff members, making the overall purchasing journey completely seamless, smooth, and easy for everyone involved. Shoppers deeply appreciate the transparent descriptions provided on the website, though a few people felt that clearer pictures would be helpful for vintage items. However, some customers also noted unexpected wear or condition issues with certain items, mentioning specific problems like blemishes or flaws upon delivery.

What people talk about most

Quality

People report positive experiences with quality, expressing satisfaction as items arrive in excellent and... See more

Staff

Consumers find staff to be exceptionally helpful, professional, and welcoming during interactions. Reviewers... See more

Delivery service

Customers had positive experiences with delivery service, expressing great satisfaction with the seamless... See more

User experience

Reviewers mention positive feedback about user experience, highlighting an overall easy and effortless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

great selecion of bags. prices are excellent and condition of bags and authenticity is accurate. I have made several purchases and have been very happy. love eveything I have purchased. Only bad thin... See more

Rated 5 out of 5 stars

I actually went in, not expecting to buy anything, but i fell in love with a rare un worn bag, and i refused to leave with out it haha Paying method was easy, and overall great experience.. Jus... See more

Rated 5 out of 5 stars

The bag was just as described and the price matched its condition. This was my first designer bag ever and international shipping was very fast! The bag was packaged nicely and it came with a certific... See more

Rated 5 out of 5 stars

I ordered my bag on a Wednesday and the bag was with me on Thusday!!! I am thrilled with this very quick delivery. The pictures on the website are good quality but I was frustrated that I couldn't zoo... See more


4.7

Excellent

TrustScore 4.5 out of 5

81 reviews

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No recent history of asking for reviews

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4.7

All reviews

(81)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing company with great service

Amazing company with great service. They source the best vintage pieces for great prices. Just bought my dream Chanel bag from them and recieved lots of advice when I went to my appointment.

4 April 2025
Unprompted review
Rated 5 out of 5 stars

Perfect conditions

I loved my experience purchasing from Break Archive. The order arrived the next day in perfect conditions! I really recommend it.

2 April 2025
Unprompted review
Rated 5 out of 5 stars

I <3 BREAK ARCHIVE

Love! I was having issues with the shipping company but the BA team was helpful in answering questions and looking into the case for me. I’ve had my eyes on this bag for a while now and absolutely love the condition and care in which it was packaged. It’s tricky when buying vintage because you’re not sure what sites to trust or which sell legit/authentic items but if you’re hesitant, checkout neowwww - you won’t regret it. Definitely buying her a sister soon!!

13 March 2025
Unprompted review
Rated 4 out of 5 stars

loved the selection

loved the selection, shipping was fairly quick. be prepared for the dutiex/taxes, i wasn't :(

overall love my bag

2 March 2025
Unprompted review
Rated 5 out of 5 stars

Have made 3 purchases with BTA

Have made 3 purchases with BTA, always have been a very smooth experience. Every purchase has come well packaged and with follow up contact details. I’ve tried a few luxury vintage second venders and BTA has always been the best so far. Delivery is always super fast too and with DHL which is always a plus!

4 March 2025
Unprompted review
Rated 1 out of 5 stars

Beware all handbag lovers !!

The "Kate Morley investigates" article in the Saturday Telegraph (15/02/2025) makes for very interesting reading. Beware all you handbag lovers !!

15 February 2025
Unprompted review
Breakarchive logo

Reply from Breakarchive

Dear Peter,

Thank you for taking the time to leave your review however after checking our records we can confirm you have had no actual experience with our company.

Nevertheless, I hope taking the time out of your day to write this gave you some satisfaction.

Wishing you all the best,
Gabriel

Rated 5 out of 5 stars

The best purchase ever

I purchased a vintage chanel bag and have never been more obsessed with an item in my whole entire life. Everything from packaging and delivery from Break Archive was immaculate. I’ve recommended them to all my girlies that love a vintage designer bag !!

6 January 2025
Unprompted review
Rated 5 out of 5 stars

Bought my dream bag

Had this Fendi Mother of Pearl Bag in Green saved on my Pinterest for years and when I saw that Break Archive had it I immediately messaged them to save it for me. They replied so quick and were so nice and professional and had agreed to save it for me until I was back in London to pick it up from their pop-up. I had such a lovely and positive interaction with all the staff they were all super kind and helpful. I had also previously tried to purchase this bag from others and the price was unreasonable and Break Archive were the only ones to offer this bag at an amazing price whilst the bag was still in perfect condition. Overall I would recommend anyone to buy from them because they have the best prices, most respectful and helpful staff, and the coolest bag selections!!!

13 August 2024
Unprompted review
Rated 5 out of 5 stars

Recommend this place

Bought two bags, came in the same condition as it was described on site. Everything was perfect. You can't find a better place to buy a vintage bag.

6 February 2025
Unprompted review
Rated 5 out of 5 stars

Just bought my new designer bag from…

Just bought my new designer bag from Gabriel and started saving money for another one! I love Break Archive as the customer service is incredibly kind as well as Gabriel provides everyone with his amazing expertise. He helped me to choose the right bag for my needs and sourced it in the colour that I always dreamed about!

16 February 2025
Unprompted review
Breakarchive logo

Reply from Breakarchive

Dear Victoria, Thank you for sharing your experience. It was a pleasure assisting you with finding your dream piece. We hope to see you back soon 💚

Rated 5 out of 5 stars

Recommend!

I’ve purchased two bags from them and they both came in the condition it showed on the site. They offer a discount code after you buy a product towards your next purchase and overall don’t have any complaints about the items or my experience shopping with them.

15 December 2024
Unprompted review
Breakarchive logo

Reply from Breakarchive

Thank you for your purchase, we are so happy to hear that you had a great experience with us!

Rated 5 out of 5 stars

My First Purchase.

Very happy with my first purchase with Breakarchive. Bag is as described, excellent condition considering the age, very well packaged and super fast delivery from across the other side of the world. Thank you Breakarchive 💕.

29 October 2024
Unprompted review
Breakarchive logo

Reply from Breakarchive

Thank YOU <3

Rated 5 out of 5 stars

Amazing service

Amazing service, super fast delivery & my vintage designer bag is so beautiful! Thank you so much , Alisha Gleaves :)

16 October 2024
Unprompted review
Breakarchive logo

Reply from Breakarchive

Hello Alisha. Thank you for your kind words they are very much appreciated!

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience! Extremely fast delivery, great packaging, excellent condition for vintage. Very happy with my purchase and would definitely buy from Break Archive again. I love my new Fendi

27 September 2024
Unprompted review
Breakarchive logo

Reply from Breakarchive

Hello Nadine! Thank you for your review, I am so happy to hear that you love your Fendi bag! Hope to see you back soon.

Rated 2 out of 5 stars

Not trustworthy

Had a bad experience with break.archive. Bought a Fendi baguette and when it arrived the embroidery was very very damaged - looked like it had been cut. I let them know it did not look like the pictures on the website which showed it in perfect condition and they told me that I should've known it was damaged by the pictures on Instagram. I don't have instagram - I know about break.archive and this bag because my fiancee asked for the bag as a present. It seems mad to say that pictures on social media mean that I should’ve known the bag was more damaged than the e-comm pictures show - why isn't your point of sale trustworthy???
Then they came back and said that actually the reason the bag was damaged was because an error in thier inventory system... Don't understand that but really unprofessional to blame your clients for not looking at the right photos and then saying actually it's a system error. Take accountability from the off.
Eventually they offered me £200 which I took so can't fault them on that but just felt so let down by the experience..

22 May 2024
Unprompted review
Breakarchive logo

Reply from Breakarchive

Hi Toby, Thank you for sharing your experience. I completely understand your dissatisfaction with this experience. Please rest assured that we have ensured something like this is not repeated. We hope you enjoy your purchase.

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