Braun-Clocks - UK Reviews 685

Good price and quick delivery. I would have preferred a British plug but able to use an adapter.

Arrived ahead of time. Does all the functions I hoped it would do. Keep it in your range of products.

Love the product and the service was brilliant.

Very straight foward and simple with quick delivery

Ordering process is quick and easy

I have received two hollow braun clock box from the Post office. And I had to pay again for that. Wow!!!
Then why I have paid for the delivery in the first place?

The alarm is very faint...probably too faint to awaken me. Otherwise, the functions are ok.

The clock was correct and it works, replacing one I bought from another supplier but is faulty, this made me purchase direct from Braun.
The clock had tracked postage and arrived promptly.

Changing of battery costs a staggering 75 EUROs, as per the quotation of the sole enterprise in Germany, offering this service. Having ordered this watch on account of its beautiful design, I cancelled my order within 30 hours, only to learn it had already been handed to FedEx for shipment. I notified FedEx of my refusal to accept the delivery and received a full refund from BRAUN Clocks today, five weeks later.

VORSICHT! Bestellungen werden aus London versandt, da die Marke Braun-Clocks einer Firma Zeon Ltd., aus Hongkong, gehört. Zudem werden Uhren angeboten, für welche Batteriewechsel bis zu 75 Euro kosten! Ohne Warnung für den Ahnungslosen Käufer.

A company I trust providing great products with a good service.

5 stars for looks! Great design! Was that Dieter Rams?
1 star for quality and usability.
I bought this watch first time about 40 years ago. It kept failing after about 2 years. Since I like the design I would keep buying new when It was broken, because it was cheap, less than 10DM at the Frankfurt Airport. That is Deutche Marks not Euro.
I still have one clock with plastic hands warped that the minute hand hooks on the hour hand.
Now we are in new century (even in new millennium) I got it on amazon.ca and I am surprised that Braun sells clocks which require MANUAL setting of time! Again we are in year 2024. There are radio stations broadcasting time, there are GPS satellites with accurate time, there is WiFi which can get time from Internet, there is Bluetooth which can get time from mobile phone. And this MANUAL setting is very awkward and un-ergonomic.

I love the clean design, comfortable, great watch, I returned it as 1 thing spoils the value: clunky buttons! Not in keeping with the cost or elegance.

I returned the watch and a quick refund resulted.

Watch wasn’t for me but I have paid 5 delivery charge. Then I try to return it it costing me further 5 pound as company doesn’t pay for return label. So beware in case you don’t like it it will cost you 10 pounds.
When call customer service they aske I also have print return label too which is another hustle. Ended up watch it’s in my drew no use

Got my watch delivered was 5 pounds delivery fee then when i try to return I have been told I have print return from and sent by recorded delivery which is further 5 pounds really ???
When phone to complaint it’s was not pleasant talk by customer service so never even and beware.

I see your comments it’s still costing customers 10 pounds to return an items

In my opinion Braun make some of the best looking watches around. Unfortunately that is where my praises end. Around a year and a half ago I purchased a Braun BN0095 in silver with the leather strap. The glue in the strap deteriorated after about 4-5 months and the two layers have delaminated (and I didn't even wear the watch every day). The battery lasted about a year. The design makes batteries very difficult to replace. And also the strap is next to impossible to replace due to the design of the watch. It appears the the strap is fused to a 'custom lug' which is then bolted to the watch rather then using a normal spring bar mechanism. You cannot even interchange between the existing straps for the watch (metal, rubber) as they require a different type of custom lug attachment which I do not believe you can purchase anywhere on its own. For a '£550' watch this is utterly ridiculous in my opinion. I personally think I am willing to look past a lot because of how much I like the look of the watch, and how much I appreciate the heritage of the company. But if you are looking to pick up this watch I would recommend going with either the rubber or metal straps. That being said I do not have experience with either but they can surely only be better then the leather. For a company with such a reputation and history of 'good design', this product is honestly awful. Definitely my worst purchase in recent years.

Easy ordering service. Great aftercare. Smart watches.

Does not charge iPhone properly overnight

after some missunderstandings about how service should be i am very surpised by solving my problem with my wonderfull watch.
so i got a new rubber strap with everything i need to fix it at the watch.
I hope that some day the leather strap will be able to get as well