Braumarkt Reviews 11,525

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Made a (second)ticket about a faulty product on 12 November 2025 with the promise to hear back in 2-5 business days… it now is 14 December 2025. Never received any response from the company besides ne... See more

Rated 5 out of 5 stars

I will give a 5 stars because I can see a huge improvement recently: there is way more stock than before, the implementation of their Academy is very nice (though don't forget about us, the not-yet-Du... See more

Company replied

Rated 5 out of 5 stars

Should be a 4.5. Selection was wide. Price was good. Delivery was fast. Only problem was with a device for sealing aluminium sleeves (Capsuler v aanbrengen Aluminiumcapsules), which didn't work ve... See more

Company replied

Rated 5 out of 5 stars

Order was delivered in 2 days. For gods sake brewer and grower both need to check and correct ph value. I would recommend Braumarkt.com if you're in need of some brewing equipment or even if you're a... See more

Company replied

3.9

Great

TrustScore 4 out of 5

12K reviews

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Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service, fast delivery!

28 February 2023
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Reply from Braumarkt

Thank you for taking the time to write this message. Your opinion is extremely important to us. We are very happy that we have helped you to your satisfaction. We hope to serve you again next time! Braumarkt Team

Rated 5 out of 5 stars

Good communication and Customer…

Good communication and Customer Service, Fast delivery and Good Prices

13 February 2023
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Reply from Braumarkt

Dear Ross, thank you for taking the time to write this message. Your opinion is extremely important to us.
Braumarkt Team

Rated 5 out of 5 stars

Top!

Returning user here, top quality, great service, great prices. I recommend.

23 January 2023
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Reply from Braumarkt

Thank you for taking the time to write this message. Your opinion is extremely important to us. We are very happy that we have helped you to your satisfaction. We hope to serve you again next time! Braumarkt Team

Rated 3 out of 5 stars

From order to delivery everything went quick and smooth!

From order to delivery everything went smooth. The reason for the 3 stars is that your hops are from 2020 and I think they won't be as fresh as I would have expected for. But let's see, didn't brew the beer yet :)

9 February 2023
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Reply from Braumarkt

Dear Martin, thank you very much for your comment and feedback. We have just checked this for you. This is currently available this batch has a long shelf life. If you have any questions in the future, please send our support desk a message. We wish you lots of brewing pleasure!

Rated 5 out of 5 stars

Quick delivery

Quick delivery, many available products and good customer service

24 January 2023
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Reply from Braumarkt

Thank you for taking the time to write this message. Your opinion is extremely important to us. The best service for our customers is what we aim for at Braumarkt. Team Braumarkt

Rated 5 out of 5 stars

Perfect! Good price!

Perfect process: browse, order, packaging, delivery. I managed to get at a reasonable price a batch of Bormioli Jars that in the UK are sold as if they were a luxury item, so now my kitchen is in perfect order without getting a mortgage. Will order again.

14 June 2022
Unprompted review
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Reply from Braumarkt

We are very happy that we have helped you to your satisfaction. We hope to serve you again next time. Have fun with the purchase and enjoy your beautiful kitchen! Team Braumarkt

Rated 5 out of 5 stars

Excellent SAV

Excellent SAV. Out of many orders without any issue, I received a defect product. Problem was solved timely. Very appreciated

22 December 2022
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Reply from Braumarkt

Dear Cathy, thank you for the nice words. The best service for our customers is what we aim for at Braumarkt. Hopefully see you soon! Greetings, team Braumarkt

Rated 5 out of 5 stars

Despite of DHL

Despite a fault of DHL a second delivery was possible ... Thx to Braumarkt email service

11 December 2022
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Reply from Braumarkt

Thank you for taking the time to write this message. Your opinion is extremely important to us. Braumarkt Team

Rated 5 out of 5 stars

Great service

Great service, great shipping!

30 November 2022
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Reply from Braumarkt

Thank you for taking the time to write this message. Your opinion is extremely important to us. Cheers! Braumarkt Team

Rated 4 out of 5 stars

Delivery issue

Following contact with customer services the ordered item was delivered promptly.

11 December 2022
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Reply from Braumarkt

Dear David, We have now been in contact with you and your order has been delivered by DHL. We also regret these delays and are doing everything we can to resolve this for our customers. Team Braumarkt

Rated 5 out of 5 stars

Impeccable.

5 December 2022
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Reply from Braumarkt

Merci d'avoir pris le temps d'écrire ce message. Votre avis est extrêmement important pour nous. Bien cordialement l'équipe Team Braumarkt

Rated 1 out of 5 stars

Hello,

Hello,
During my last two orders, I am missing one product: a 25kg bag of Pale Ale malt. The delivery service does not give any information on the products delivered, so I cannot know if my order is complete. Another problem, for an order placed the same day, the packages arrive on different days.
My dissatisfaction comes from the delivery service.
Thank you, kind regards.

7 December 2022
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Reply from Braumarkt

Dear Bodet, our costumer service had answered your email at 9th december can you please reply. DHL sent T&T if you miss some we can sent you information. We like to solve this with you. Team Braumarkt

Rated 5 out of 5 stars

Nice shop

Nice shop. fast delivery. Like it.

7 December 2022
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Reply from Braumarkt

Thank you for taking the time to write this message. Your opinion is extremely important to us. Braumarkt Team

Rated 5 out of 5 stars

Delivery in à short delay

Delivery in à short delay, good packaging for glassware

4 December 2022
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Reply from Braumarkt

Thank you for taking the time to write this message. Your opinion is extremely important to us. Braumarkt Team

Rated 5 out of 5 stars

Everything

Everything was great

16 September 2022
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Reply from Braumarkt

Thank you for taking the time to write this message. Your opinion is extremely important to us. Braumarkt Team

Rated 5 out of 5 stars

Quick delivery, good customer service

I’ve ordered twice, and both times things got delivered quickly. Second time a small part was missing, but customer service responded quickly and sent what was missing. All in all a nice experience, no complaints

28 November 2022
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Reply from Braumarkt

Thank you for the positive review. The best service for our customers is what we are all about at Braumarkt. Team Braumarkt

Rated 3 out of 5 stars

Delivery

Large bag of grain had been removed from it's box and the label attached to the sack.
The hops were very powdery, which is unusual.

2 November 2022
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Reply from Braumarkt

Dear Joyce, that's sorry to hear. Request for you to send photos and your displeasure to our support desk in case of incorrect deliveries. We too regret this delivery and strive to improve. Team Braumarkt

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