Brandz Reviews 

607
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 170 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently share that their online purchases arrive remarkably quickly and safely, praising the efficient courier service alongside very clear and helpful tracking updates provided throughout the journey. Shoppers consistently express deep satisfaction with the exceptional product quality, great pricing, and the overall friendly and professional support provided by the staff members. However, some people mentioned that order processing and shipping times could occasionally take significantly longer than initially anticipated by buyers. A few other people also felt that certain online product descriptions could be much clearer, which occasionally led to minor sizing or item selection mistakes.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, noting that packages arrive much faster than... See more

Product

Customers had positive experiences with product, often praising high quality items, correct sizing, and fast... See more

Order

Customers consistently note positive experiences with order fulfillment, highlighting fast delivery times,... See more

Service

Consumers find service to be positive, highlighting superb delivery, quick communication, and friendly staff.... See more

Quality

Clients share positive opinions on quality, consistently highlighting high satisfaction with their purchased... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Maeshree made me feel like the most important person on this planet when I needed a shoe only their store had and they were 600 plus kilometres away but it reached me in one working day. Absolutely am... See more

Company replied

Rated 5 out of 5 stars

Excellent 👌 Reception Transparency and update On Point 👌The Product I ordered is not Replica unless disclosed 🤝 I would really love to order more! IAM HAPPY WITH MY ORDER AND COURIER SERVICE 👌... See more

Company replied

Rated 5 out of 5 stars

This was honestly the first thing i heard of the store and took the risk, though i was sceptical throughout but they delivered 😫🔥🥰Should have seen the excitement on my face when i got my pargo sms... See more

Company replied

Rated 5 out of 5 stars

Excellent Delivery Service Product is great & right shoe size Thank You BRANDZ....Much Appreciated...Will Shop again some time...THANK YOU FOR THE WONDERFUL SERVICE.

Company replied


Company details

  1. Clothing Store
  2. also in
  3. Jeans Shop
  4. Men's Clothing Store
  5. T-Shirt Store

Written by the company

Leading Branded Footwear and Clothing Fashion Retailers. 👌Branded footwear & clothing 🚛We deliver 🛍️Shop Online or on Whatsapp


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

607 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(607)

171 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Communication and fast delivery

Communication and fast delivery

29 August 2026
Brandz logo

Reply from Brandz

Good day

Thank you so much for your wonderful review! 😊 We’re thrilled to hear that your package arrived sooner than expected and that you’re happy with our service. We truly appreciate your support and look forward to serving you again! 💛

If there is anything we can assist you with kindly contact us on 039 682 0962.

Kind regards
Online Team

Rated 1 out of 5 stars

One of the jeans I bought has a broken…

One of the jeans I bought has a broken zip

29 August 2026
Brandz logo

Reply from Brandz

Good day

We’re so sorry to hear that the zip on one of your jeans is broken. We sincerely apologize for the inconvenience caused.

Please send us a photo of the jeans showing the broken zip, so that we can assist you further.

You can send the pictures to us on 068 150 4961 via WhatsApp.

Thank you for bringing this to our attention. We’ll do our best to resolve this for you as quickly as possible. 💛

Kind regards
Online Team

Rated 5 out of 5 stars

I received my package faster than I…

I received my package faster than I expected and I love their services

28 August 2026
Brandz logo

Reply from Brandz

Good day

Thank you so much for your wonderful review! 😊 We’re thrilled to hear that your package arrived sooner than expected and that you’re happy with our service. We truly appreciate your support and look forward to serving you again! 💛

If there is anything we can assist you with kindly contact us on 039 682 0962.

Kind regards
Online Team

Rated 1 out of 5 stars

I still don't have my order

I still don't have my order, and there hasn't been any updates for the past six days

27 August 2026
Brandz logo

Reply from Brandz

Good day

I’m sorry for the delay and understand your frustration, especially with no updates over the past six days since it has been dispatched.

Your parcel is currently with FastWay Couriers. We have queried with them to find out when your parcel will be delivered and are awaiting an update from them.

We apologize for the inconvenience and appreciate your patience. We’ll keep you updated as soon as we receive further information.

If there is anything we can assist you with kindly contact us on 039 682 0962.

Kind regards
Online Team

Rated 5 out of 5 stars

You guys did well

27 August 2026
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently; your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz. We look forward to assisting you with your next purchase. If there is anything we can assist you with kindly contact us on 039 682 0962.

Kind regards
Online Team

Rated 5 out of 5 stars

Communication was good they helped me…

Communication was good they helped me when I struggled to purchase online, and delivery was fast

27 August 2026
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently; your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz. We look forward to assisting you with your next purchase. If there is anything we can assist you with kindly contact us on 039 682 0962.

Kind regards
Online Team

Rated 5 out of 5 stars
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently; your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz. We look forward to assisting you with your next purchase. If there is anything we can assist you with kindly contact us on 039 682 0962.

Kind regards
Online Team

Rated 5 out of 5 stars

I had a very great experience

I had a very great experience

25 August 2026
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently; your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz. We look forward to assisting you with your next purchase. If there is anything we can assist you with kindly contact us on 039 682 0962.

Kind regards
Online Team

Rated 5 out of 5 stars
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently; your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz. We look forward to assisting you with your next purchase. If there is anything we can assist you with kindly contact us on 039 682 0962.

Kind regards
Online Team

Rated 5 out of 5 stars

Fit and good

29 July 2026
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently; your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz. We look forward to assisting you with your next purchase. If there is anything we can assist you with kindly contact us on 039 682 0962.

Kind regards
Online Team

Rated 5 out of 5 stars

Overall satisfied with the service and…

Overall satisfied with the service and product i bought. It's Good to support local businesses like brandz

28 July 2026
Brandz logo

Reply from Brandz

Good day

Thank you so much for your wonderful review! 😊 We’re delighted to hear that you’re satisfied with both our service and your purchase.

Your support means a lot to us, and we truly appreciate you choosing to support a local business like Brandz. We look forward to serving you again! 💙

If there is anything we can assist you with kindly contact us on 039 682 0962.

Kind regards
Online Team

Rated 1 out of 5 stars

Package delivered to the wrong Pargo…

Package delivered to the wrong Pargo location

28 July 2026
Brandz logo

Reply from Brandz

Good day

We are currently looking into the matter regarding the package being delivered to the incorrect Pargo location. We are working on resolving this and will provide you with an update as soon as possible via email and telephone call.

Apologies for the inconvenience caused and thank you for your patience.

Kind regards
Online Team

Rated 4 out of 5 stars

Lesedi

quality brandz indeed and amazing service and quick delivery as promised thank you 🙏🙏

6 August 2026
Unprompted review
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently; your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz. We look forward to assisting you with your next purchase. If there is anything we can assist you with kindly contact us on 039 682 0962.

Kind regards
Online Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery

1 August 2026
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently; your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz. We look forward to assisting you with your next purchase. If there is anything we can assist you with kindly contact us on 039 682 0962.

Kind regards
Online Team

Rated 5 out of 5 stars

The delivery was fast and the push in…

The delivery was fast and the push in is strong and comfort🔥🔥

31 July 2026
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently; your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz. We look forward to assisting you with your next purchase. If there is anything we can assist you with kindly contact us on 039 682 0962.

Kind regards
Online Team

Rated 4 out of 5 stars

It was my first time using this app…

It was my first time using this app to order . And my shoes were delivered on time .

31 July 2026
Brandz logo

Reply from Brandz

Good day

Thank you for your feedback! We're delighted to hear that your first experience using our app was a positive one and that your shoes were delivered on time.

We truly appreciate your support and look forward to serving you again soon! 😊

If there is anything we can assist you with kindly contact us on 039 682 0962.

Kind regards
Online Team

Rated 5 out of 5 stars

Communication

Communication! Communication! Communication! You are informed about your order every step of the way and delivery was earlier than expected. BEST service ever!

29 July 2026
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we're delighted to hear that you had such a positive experience. Keeping our customers informed every step of the way is a priority for us, so it's wonderful to know our communication and early delivery exceeded your expectations.

We truly appreciate your kind words and your support, and we look forward to serving you again soon!

If there is anything we can assist you with kindly contact us on 039 682 0962.

Kind regards
Online Team

Rated 5 out of 5 stars

Great service and my orders were…

Great service and my orders were delivered on time,

Thank you Brandz

29 July 2026
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently; your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz. We look forward to assisting you with your next purchase. If there is anything we can assist you with kindly contact us on 039 682 0962.

Kind regards
Online Team

Rated 5 out of 5 stars

FAST DELIVERY

29 July 2026
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently; your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz. We look forward to assisting you with your next purchase. If there is anything we can assist you with kindly contact us on 039 682 0962.

Kind regards
Online Team

Rated 5 out of 5 stars

Very efficient.

Very efficient.

28 July 2026
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently; your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz. We look forward to assisting you with your next purchase. If there is anything we can assist you with kindly contact us on 039 682 0962.

Kind regards
Online Team

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