Brands Cycle Reviews 2

Needed two batteries for our Sun E350 Trikes. They had been out of stock for 6-8 months and hard to find. I contacted Sun and they said they were getting them in early 2026. I finally found out they were some available in February 2026, but I had to go thru a Sun Retailer. I contacted local Charlotte shops, and none were of much help or didn't respond. So, I started reaching out to out of state shops. Max of Brands Cycel and Fitness was the first to reach out and told me what I needed to do and get me a quote. I got serial numbers of out trikes and paid. The batteries were shipped to Brand and then to me and within 10 days I had new batteries and we could use our trikes. I wanted to give a shout out to Max for his help and walking me thru the process. Thank You!!

Great place to order Specialized and Trek products. Excellent customer service and fast shipping. They ordered a front wheel for me and the manufacturer screwed up and sent the wrong wheel. They intervened and made sure everything was correct and I was sent an entire wheelset for the price of just the front wheel!