7Gear Casino | Welcome Pack up to £5000 + 500 FS Reviews 

Daniel answered my ticket 3487 with a cheerful paragraph that solved nothing

I asked about a frozen cashout, not how to reset my password

Felt like talking to a wall with emojis

Could they make the cashier any more confusing?

I activated complimentary spins after putting in £42. Then the progress meter hardly switched since contribution was hidden elsewhere. A promotion can be average and still be clear

After login, Lobby search Tue 23:56 showed it clearly: stake jumped from £1 to £5 with bank transfer after refresh. Account history sent me back to chat after 14 minutes.

my wife asked why I checked twice: Casino chat closed while I was typing about ticket 9538

Casino receipt #76766 started failing when the casino history on shared flat Wi-Fi hid the withdrawal after refresh. Email update turned a simple account check into a support loop after another refresh.

i tried the site after work, and the withdrawal stayed pending. the problem made a simple session feel needlessly frustrating.

Bonus progress froze at 72%. I played another slot, logged out, logged in again, and it still showed the same number while my balance kept moving. The issue stayed unresolved in the history.

I have the dates for all of it. 11 Deposits, every one instant. 5 Withdrawal requests, taking 4, 6, 6, 7 and 9 days against a published 24 hours. 3 Files wanted, 2 of them duplicates, and a bonus gone on a stake rule.

what a mess — what annoyed me most was that the minimum cashout changed after the balance was already sitting there. It said GBP 190 on the cashier page earlier, then suddenly wanted more before the button would turn blue

the escalation path on paper is chat, then email, then a formal complaint... in practice chat cannot escalate a bonus dispute, email replies come from a queue that ignores attachments, and the complaint form errors out over a thousand caracters.

Selfie step on shared flat Wi-Fi started failing when KYC email said one file missing after 4 minutes, casino profile showed three. Message centre turned one cashier glitch into guesswork after another refresh.

small phone screen casino page got messy when the payout button on train Wi-Fi sat behind the phone keyboard. Lobby notice hid the failed payment note on ticket #99160.

I tried to be patient, then the agent ended chat while I was still typing. No warning, no transcript button, no ticket number. I sat there staring at the little closed-chat message like a fool

Checked later, Deposit screen Sun 15:55: mobile casino reopened the lobby on ticket #19390 after one spin. Support reply hid the next step while profile status said pending.

the loyalty points thing makes no sense. 1000 points is £1. a £20 stake gets you 2 points. so thats £10,000 through the slots for a tenner back, and half the games dont earn points which is only in a table three menus down.

I picked a game off the front row because it looked simple and only realised after that it was a 20 line slot at 40p a spin, so my £20 was gone in four minutes. Nowhere on the tile does it say the minimum.

put a query thrugh the form and got a reply six days later.

This stood out after KYC upload on phone on 6% battery because cashier spinner ran at Wed 20:54 until the session expired. Support reply left the blank row in history before I gave up for the night. great

after tea I requested £38 back to Visa
The cashier showed cancelled, the history showed failed, and support acted like those were the same thing. brilliant… another tiny rule discovered after the money left

Ticket #93409: email and live chat after 4 minutes gave clashing answers about one withdrawal. Account history sent me to the cashier before I closed the tab