Brakes Plus - Surprise - Prasada Reviews 

1
•
TrustScore 3 out of 5

3.2

13557 N Prasada Pkwy, 85388 Surprise, AZ, US

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Brake Shop
  2. also in
  3. Auto Repair Shop
  4. Car Repair and Maintenance
  5. Car Service
  6. Mechanic

Written by the company

Founded in 1990, Brakes Plus provides full-service automotive maintenance and repair at nearly 200 locations across six states. From brake repair and oil changes to wheel alignments and routine maintenance, our team is committed to helping customers keep their vehicles safe, reliable and road-ready. Guided by our “people over profit” philosophy, we strive to make every visit fast, friendly and fixed right.

Your Complete Auto Service Shop

Written by the company

Special Financing
Get 6 or 12 months financing on purchases of $199-$749.99 (6 months) or $750+ (12 months) made with your Brakes Plus Card!

Contact info

  • 13557 N Prasada Pkwy, 85388, Surprise, AZ, United States

  • 6232194750

3.2

Average

TrustScore 3 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 39% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(1)

414 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Yesterday I decided to make a an…

Yesterday I decided to make a an appointment for today at 1 pm, I gave them my car at 1 pm and they said they will call when done, I decided to come back at 3:15 and when I arrived nothing has been done, and throughout this they decided to not even apologize, I had to wait 15 minutes just for one of them to come, none of them were busy at all and still decided not to come help me, they didn’t even do my oil change or even my wipers, they just decided to say they were busy and just told me have a good day and not do anything at all.

22 May 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look