Tom at Peoria Location took great care…
Tom at Peoria Location took great care of me when i needed to change my scheduled appointment and then completed my car in less time than estimated and was priced very reasonable. Great job.
Thanks
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Founded in 1990, Brakes Plus provides full-service automotive maintenance and repair at nearly 200 locations across six states. From brake repair and oil changes to wheel alignments and routine maintenance, our team is committed to helping customers keep their vehicles safe, reliable and road-ready. Guided by our “people over profit” philosophy, we strive to make every visit fast, friendly and fixed right.
Written by the company

8380 W Deer Valley Rd, 85382, Peoria, AZ, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 39% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Tom at Peoria Location took great care of me when i needed to change my scheduled appointment and then completed my car in less time than estimated and was priced very reasonable. Great job.
Thanks
Paul and staff very helpful complete service was done at fair price. Would highly recommend brakes plus Peoria deer valley for all vehicles services. Will be using this store for all my vehicles maintenance. Chris Doetzer
When my truck suddenly wouldn't come out of park last night, I wasn't sure what to do. My very first call was to Brakes Plus in Peoria because I remembered how helpful and professional they were during a previous visit.
Paul immediately stepped in to help. He arranged a tow truck, got my vehicle into the shop first thing the next morning, and had it diagnosed, repaired, and back in my driveway by dinnertime. In a situation that could have easily become a major headache, Paul and the team made the entire process smooth, stress-free, and incredibly efficient.
Exceptional customer service is hard to find these days, and Paul's professionalism, communication, and commitment to helping me get back on the road exceeded every expectation.
Thank you, Paul, and thank you Brakes Plus Peoria! You've earned a loyal customer, and I highly recommend your team to anyone looking for honest, reliable, and outstanding automotive service.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.