Brakes-shop.com Reviews 

229
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Easy to use Webshop and plenty of options to choose from, from enthusiast for enthusiast. As I wasn't buying private, VAT got refunded right away and an invoice was issued asap, can only recommend... See more

Company replied

Rated 5 out of 5 stars

I dont usually make any reviews, but this one is more than deserved. Probably the most positive experience i had ordering car parts in a long time, and believe me, i have made A LOT. Exactly what... See more

Company replied

Rated 5 out of 5 stars

Fast shipping to Ro, well packed, the best price out there (searched all over Europe, as much as I could - Stoptech sport slotted rotors for Mazda 3 MPS). The only slight problem was that my phone num... See more

Company replied

Rated 5 out of 5 stars

Hello, i purchased from Brakes-shop first time before 3 weeks and everything goes smooth. Guys from Brakes shop answer to all my questons very quickly, they had items in stock, i payed and organi... See more

Company replied

Company details

  1. Brake Shop
  2. Auto Parts Store
  3. Racing Car Parts Store
  4. Tuning Automobile

Written by the company

Select your car and use the configurator. Brake-kits, brake pads, brake rotors and spareparts. Fast delivery throughout Europe.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

229 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(229)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

High quality materials.

High quality materials. Took a bit long to arrive but all excellent quality

28 May 2024
Brakes-shop.com logo

Reply from Brakes-shop.com

Hello Jo,

Thank you for your honest review. We wish you all the pleasure with the ordered Wilwood part.

Rated 5 out of 5 stars

Great communication

Great communication, quality product.

3 June 2024
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Reply from Brakes-shop.com

Hello Ben,

Thank you very much for your review and order! We hope to welcome you again soon.

Rated 5 out of 5 stars

Good consultion for my brakes

I had a good advice for my brakes. The original parts couldnt be delivered so i was adviced to buy the parts from another manufacture. The consultion was very good.

28 May 2024
Brakes-shop.com logo

Reply from Brakes-shop.com

Hallo Christian,

Thank you very much for the nice review. We appreciate this very much.

Rated 4 out of 5 stars

Very quick dispatch

Very quick dispatch and just in time to use the "Hawk DTC-60 Brake Pads; Rear" at a recent track day with my MX-5 NB

23 May 2024
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Reply from Brakes-shop.com

Hello Jorge,

Thank you for your review. We hope you have enjoyed these racing pads.

Rated 5 out of 5 stars

Reliable with great service !

Easy to use Webshop and plenty of options to choose from, from enthusiast for enthusiast.
As I wasn't buying private, VAT got refunded right away and an invoice was issued asap, can only recommend for business buyers.
The pads, brake lines and fluid was delivered as advertised - brake lines weren't in stock,so we waited for a couple of weeks. Once they got them back in stock, everything was delivered swiftly.
Many thanks again !

1 May 2024
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Reply from Brakes-shop.com

Hello Zvonimir,

Thank you very much for your kind review. You are quite right that we are enthousiasts!

We are happy that you are so enthousiastic!

Rated 5 out of 5 stars

5 Stars

I have to say, all perfect.
All top quality products in every detail, I was always well informed by the staff via emails and all has arrived in short period of time.
5 Stars.

15 April 2024
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Reply from Brakes-shop.com

Hello Alex,

Thank you for your 5 star review! We hope to welcome you again soon!

Rated 5 out of 5 stars

I have ordered some disk brakes that…

I have ordered some disk brakes that didn't seem like the ones I was suppose to get, so I reached to customer service and he guided me with official links of the manufacturer and information on why the disks looked like that, aparently I got the newer generation than what I saw on other websites and youtube. I am not sure with who I was talking with as the chat didn't display his name, but the guy I spoke with was really nice and funny, he had his jokes with him :)). Compared with other companies (even the large ones) where the customer support behaves like some NPCs and have standard answers, this guy was 1000 times better than them. Is probably the first time in the past year when I felt connected with a real human :)), he actually took his time to help me. Thank you again for the great customer service.

12 April 2024
Unprompted review
Brakes-shop.com logo

Reply from Brakes-shop.com

Hello Tudor,

It was nice that i could help you out. I hope we can help you out again, next time.

Rated 5 out of 5 stars

Quality product

Quality product, perfect customer service, excellent packaging and fast delivery. I definitely recommend brakes-shop.

8 April 2024
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Reply from Brakes-shop.com

Hello Alex,

Thank you very much for your review. We are happy that you are so satisfied and hope to welcome you with a new order in the future.

Rated 5 out of 5 stars

Customers service was very helpful.

Customers service was very helpful,prices were good and everything arrived quickly.

8 March 2024
Brakes-shop.com logo

Reply from Brakes-shop.com

Hello ivan,

Thank you for your kind review! We keep doing our best!

Rated 5 out of 5 stars

Brilliant customer service from before…

Brilliant customer service from before ordering to after ordering. Prompt and helpful responses throughout, and great assistance provided for overseas deliveries. Thank you, Brakes shop team.

27 February 2024
Unprompted review
Brakes-shop.com logo

Reply from Brakes-shop.com

Hello Nick,

How nice of you to leave a review even before you received the ordered parts.
This is much appriciated!

Rated 5 out of 5 stars

You can't beat their customer service!

Another excellent review from a returning customer. Excellent packaging, excellent customer service, super fast replies and shipping. BRAVO!

9 February 2024
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Reply from Brakes-shop.com

Hi Panos,

Thank you very much! Also for coming back to us!

Rated 5 out of 5 stars

Shipping and Order info

Shipping is fast!
Company let you know all about your order( availability, parts in stock or not).

25 January 2024
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Reply from Brakes-shop.com

Hello Romano,

Thank you for your review!

Rated 5 out of 5 stars

exellent customer service.

exellent customer service.they answered right away and they knew how to help me and answered all my question.aslo so far the delivery was fast.i will buy in the future again..

19 January 2024
Brakes-shop.com logo

Reply from Brakes-shop.com

Hi Dimitrios,

Thank you for your kind words! This is much appreciated and keeps us pushing.

Rated 5 out of 5 stars

Professional services

Found the brake pads that I wanted in special offer. Ordered on-line and had the parcel delivered via UPS within 4-working days. Good package and good service overall.

18 December 2023
Brakes-shop.com logo

Reply from Brakes-shop.com

Hello Panagiotis,

Thank you very much for this great review, from our service! We hope to welcome you again soon. And hope you have the same experience again.

Have a great day!

The Brakes-Shop Team.

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