Brake Performance Reviews 

6,151
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 435 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional product quality and reliable performance of the brake kits, offering smooth stopping power and a perfect fit. Shoppers also appreciate the helpful support team, responsive customer service, and fast shipping times that make the entire ordering process completely seamless. Some reviewers were not happy with certain product details, mentioning that the optional black coatings can wear off or show corrosion over time. A few other people also felt that receiving incorrect parts or experiencing fulfillment issues caused frustrating challenges during their routine vehicle maintenance.

What people talk about most

Quality

Customers had positive experiences with quality, expressing high satisfaction with the durable ceramic brake... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently expressing satisfaction with fast... See more

Order

Customers consistently note positive experiences with order processes, highlighting helpful support when... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are responsive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent customer service, great figment, easy break in, great performance with decent rotor life. Tend to rust out at about 2 years if you don’t drive your car/truck everyday. But if you do much lo... See more

Company replied

Rated 5 out of 5 stars

Purchased the slotted and dimpled rotors for a 19 Genesis G80 3.3T, night and day difference from stock! Installation was a breeze, everything matched up perfectly. Pair these with good pads and your... See more

Company replied

Rated 5 out of 5 stars

They have a great Tech TEAM and Customer Service TEAM. Unfortunately they were not able to complete my order request for may Old Car. But they made several attempts to find out my needs and spe... See more

Company replied

Rated 5 out of 5 stars

While doing a search for ceramic brakes I came across Brake Performance .I added my vehicle and the site provided me with 2 brake options,1 without the performance brakes and the other with.The price... See more

Company replied


Company details

  1. Auto Parts Store
  2. also in
  3. Car Accessories Store

Written by the company

We believe in creating value. Our value comes in the form of quality, improved stopping power, and the best warranty anywhere. We at BrakePerformance control every step of the process. From the research and design to the final coating process, we make sure no details are left out. BrakePerformance focuses exclusively on high performance rotors and brake pads for nearly every automobile application since 1937. We aim to provide customers with brake components that they can rely on. All our rotors are tested to meet or exceed G300/ISO9002/QS9000 and VDA6.1 standards. All our brake pads are also put through dynamo-meter & fleet testing to ensure they surpass even the highest standards.

Free Shipping, Lifetime Warranty on Rotors

Written by the company


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(6,151)

399 reviews in the last 12 months

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Rated 5 out of 5 stars

I had a really good experience with…

I had a really good experience with there services all through I received a defective rotor doing my first purchase, but they make sure to help me figure out the problem and they also send me a brand new rotor replacement and there brake pads are of really good quality materials and they have a good shipping time when shipping your products everything was well packaged and on time with instructions in inside the box of your package for you to have knowledge of the correct placement of your rotors for your particular car the rotors look and feel good I will must definitely will be buying more parts from them again for my car or future projects .

15 July 2026
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Reply from Brake Performance

Dear Jose, the BrakePerformance.com team strives to meet our customers needs and make them feel like valuable customers because, they are. If something went wrong with your order our first instinct is to get it right and fix whatever mistake happened in the first place.

We are so thankful for your understanding and glad to know that you are happy now with the right products! We wish you safe driving and let us know if you ever need anything in the future!

Rated 5 out of 5 stars

Changed out the rotors and brakes…

Changed out the rotors and brakes before a long road trip - at high speeds the breaking was smooth and consistent felt confident during multiple high-speed, breaking events that the brakes were dissipating heat as designed

15 July 2026
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Reply from Brake Performance

It's great to hear the brakes you purchased are performing well and safely on your road trip, Ron! That is great to hear from you. We hope your journey continues to run smoothly and safely! We hope to do business again with you in the future. Regards, BrakePerformance.com.

Rated 5 out of 5 stars
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Reply from Brake Performance

Thanks for the review! We’re glad to hear the brakes are working as they should. We appreciate your business and choosing Brake Performance!

Rated 1 out of 5 stars

Wrong parts...

Wrong parts...

Update: they contacted me and were super nice. Conclusion however, is that they do not carry the correct parts and the system has the wrong ones listed. I was able to find the parts in stock at a local parts store while Brake Performance has offered me a full refund on the parts if I remove the review. Unfortunately after several hours wasted trying to use their parts, im not looking for a refund, im simply sharing my experience with their product.

14 July 2026
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Reply from Brake Performance

Thank you for your feedback. We're sorry to hear the parts you received did not work for your 1974 International pickup.
We were unable to find any prior contact from you regarding this order which was placed in our on-line website. In many cases with classic vehicles, fitment can vary based on the specific model, production changes, or previous modifications, and we're often able to quickly determine the cause and provide the correct parts or another solution.
Please contact our customer service team with your order number, and we'll be happy to review the application and work with you to resolve the issue as quickly as possible.
Your satisfaction is important to us, and we sure will attempt our absolute best to making this right.

thank you for updating your review and acknowledging our team’s customer service efforts. We take accuracy very seriously, and after reviewing your vehicle's specifications, our fitment database and catalog remain correct for standard factory setups. However, aftermarket modifications or mid-year production variations can sometimes cause unexpected fitment discrepancies on certain vehicles. We completely respect your decision to share your experience, but we want to be clear, our offer of a full refund is still valid and has no conditions attached. We stand behind our products and full customer service satisfaction. Please let us know if you change your mind! Best regards.

Rated 5 out of 5 stars

Great price

Great price, great products!

14 July 2026
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Reply from Brake Performance

Thank you for the great review! We’re glad you’re happy with the products and pricing. We appreciate your business and choosing Brake Performance!

Rated 4 out of 5 stars

When you order their brake rotors

I had an issue with one brake pad, and a technician called me back and sent new brake pads. I have to say they stand behind their product. The brake pads and rotors are functioning properly.

13 July 2026
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Reply from Brake Performance

We're sorry to hear about your experience and appreciate you bringing these concerns to our attention. We understand how frustrating shipping delays can be, and we apologize if your order did not arrive within the timeframe you expected. Regarding the brake pad, it is certainly not the performance we expect from our products and a brake pad separating after such limited use is highly unusual.
Unfortunately, we were unable to find any record of you contacting our customer service team about either issue. Customer service is in direct contact for an immediate resolution and a speedy replacement of defective item ASAP.
Thank you so much for your updated review, Christopher, and for allowing us to assist and resolve this issue. Best regards, Brake Performance Team

Rated 5 out of 5 stars

My experience with Brake Performance…

My experience with Brake Performance was flawless. The ordered items came on schedule and was exactly what was expected. Everything has been installed and is working great.

14 July 2026
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Reply from Brake Performance

Dear Jerome, thank you for your valuable compliments on BrakePerformance.com. We are so overly joyed that the products arrived on time and that they are performing great too! We hope your Brake Performance journey continues smoothly!

Rated 5 out of 5 stars

Great company

Fast shipping great price outstanding customer service brand new parts if you need brake parts buy here

14 July 2026
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Reply from Brake Performance

Thank you for the outstanding review! We’re thrilled you were happy with the fast shipping, great pricing, quality parts, and customer service. We truly appreciate your recommendation and choosing Brake Performance!

Rated 5 out of 5 stars

Parts accurate

Parts delivered in a reasonable amount of time. Seal and o-ring were correct for the application. Good quality product. Would order again.

14 July 2026
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Reply from Brake Performance

Thank you for your review! We’re glad the parts arrived promptly, fit your application correctly, and met your expectations for quality. We appreciate your business and look forward to serving you again at Brake Performance!

Rated 5 out of 5 stars

So far brakes are working great but…

So far brakes are working great but time will tell. I drive a 1998 dodge ram 3500 and tow with it. I’ve always had brake issues due to the small factory brake design and no aftermarket big brake kit available. Fit and finish were great. Easy to order and reasonable shipping time. Would order from this company again without hesitation.

11 July 2026
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Reply from Brake Performance

Thank you for your review and for your compliments on BrakePerformance.com! We wish you luck with the brakes you purchased and with your 1998 dodge ram 3500. If you have any questions or need anything else make sure to choose Brake Performance, we are here to make the experience as easy as possible for you as well as successful!

Rated 5 out of 5 stars

Better than I had hoped for!

Having never ordered from a company before, you get nervous about the quality of the product. Especially when it’s a very important part that you don’t want to replace a lot. Right out of the box the looks are great, but the quality is better. I checked over the rotors, looking for cracks around each drill port ,for burrs, or chips, and they were all clean with no burrs at all. Once we did the brake-in procedure, the kit works flawlessly! Really helps out my SUV!! Definitely getting a rear kit from Brake Performance! Great quality and great customer service!!!

11 July 2026
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Reply from Brake Performance

WOW! Dear Jason, thank you for articulating your experience in a way that is very relatable. As people when we purchase from a company for the first time we try not to set our hopes so high because we do not know what the outcome will be.

Personally, at BrakePerformance.com the team works very hard to attain good quality products, great customer service, and reasonable prices. To hear that our customers are happy makes every step of the way worth it for us.

Thank you so much for your review, we look forward to doing business with you again in the future. Safe driving!

Rated 3 out of 5 stars

83 Benz 300D ATE calipers outer dimensions didn't quite fit

This is for a pair of loaded ATE front brake calipers for a 1983 Benz 300D (W123). Packaging and shipping - 5 stars. Unboxing and examining the product, I was impressed with the build quality. Glad they had a fully-loaded option and that I went with that. Are the pads the benz-specific softer material? The braking doesn't feel like it, but that's a nit - not unexpected. My biggest concern is that the right caliper's outer dimensions didn't match the original. After mounting, it lightly contacted the outer rotor hub. Just enough to scratch it. I resolved by grinding off a safe (I hope) minimum of material to clear and allow for some possible heat expansion. Should not have had to do that. Also, the order was to include new pad wear sensors for both calipers but only had one set.

27 July 2026
Unprompted review
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Reply from Brake Performance

Hi Robert,
Thank you for taking the time to leave such a detailed review. We sincerely appreciate your feedback and are glad to hear you were pleased with the packaging, shipping, and overall build quality of the loaded ATE calipers.
We're sorry to hear about the clearance issue with the right caliper. You definitely should not have had to modify the part to achieve proper fitment, and we appreciate you bringing this to our attention. We take reports like this seriously and will review it with our quality control team to determine whether there may have been a manufacturing or machining variance.
We also apologize that only one pad wear sensor was included instead of the complete set. That was an oversight, and we'd be happy to send the missing sensor if you haven't already obtained one.
Please reach out to our customer service team with your order information so we can assist you directly and make this right. We value your business and appreciate your honest feedback, as it helps us continue to improve our products and service.

Rated 5 out of 5 stars

Great service

Great service, quick delivery. This is the third set I've bought and the customer seething is top notch. A++++

16 June 2026
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Reply from Brake Performance

Greetings Steve, this means a lot to the team here at Brake Performance. We put in the work to make sure we are providing good quality products and great service, so to hear the positive reinforcement from our valued customers makes it all worthwhile. We wish you safe driving and good luck with all the BrakePerformance.com products you have purchased!

Rated 5 out of 5 stars

Impressed by initial l installation…

The brake parts fix exactly like the OEM parts -time will tell about the rear rotors and pads - but they look beefy and thick - impressed by my first encounter

25 June 2026
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Reply from Brake Performance

Thank you for your feedback! We’re glad to hear the parts fit just like the OEM components and that you’re impressed with the quality and construction. We appreciate you choosing Brake Performance!

Rated 4 out of 5 stars

Always good service and professional…

Always good service and professional response to my needs

26 June 2026
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Reply from Brake Performance

Dear Dennis, Thanks so much for taking the time to leave us your feedback, if there's anything we can do to make your experience A five-star, we'd love to hear your feedback. We appreciate your support and look forward to serving you again. Brake Performance Team

Rated 5 out of 5 stars

Customer service is excellent

Customer service is excellent. Shipping was fast and the price is reasonable. Also this my second set of brakes. My first set is 10 years old and still as good as the day I installed them.

26 June 2026
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Reply from Brake Performance

Greetings John, thank you so much for your kind words. The team at Brake Performance works so hard to make sure we sell good quality products with reasonable prices. To hear that you are satisfied with the company's products is amazing to hear from you. We hope that if you ever need brakes, pads, rotors, etc in the future you choose to do it with us once again!

Rated 5 out of 5 stars
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Reply from Brake Performance

Thank you for your review! We’re glad you found the ordering process easy and received your parts quickly without any issues. We appreciate your business and choosing Brake Performance!

Rated 5 out of 5 stars

Quick shipping

Quick shipping. Products was correct

23 June 2026
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Reply from Brake Performance

To make sure that we send you the correct order and that it is made of high quality is no less than what we expect from this company. Thank you for your review and reassuring us that you are happy! We wish you safe driving!

Rated 5 out of 5 stars
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Reply from Brake Performance

We are so grateful your friend decided to refer BrakePerformance.com to you. The end result- it seems to be that you are satisfied. That means we have accomplished our goals. Thank you for your review and we hope to do business again with you in the near future, Terence.

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