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Brain Tree Games Reviews 312

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TrustScore 3.5 out of 5

3.7

Toy and Game Manufacturer
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Review summary

Created with AI, based on recent reviews

Considering 144 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting the vibrant colors, unique piece shapes, and overall good quality. Many people appreciate the precise cuts and how well the pieces fit together, allowing them to move or flip completed puzzles without them falling apart. However, some customers experienced issues with product quality, noting that pieces were not always cut completely, leading to tearing or delamination. A few other people also felt that some puzzles were missing pieces upon arrival or had duplicate pieces, which prevented them from completing the puzzle.

What people talk about most

Product

People report ambiguous experiences with product. Many customers praise the vivid colors, beautiful designs,... See more

Quality

Reviewers highlight ambiguous aspects of quality. Many consumers praise the vibrant colors, well-cut pieces,... See more

User experience

Reviewers mention ambiguous feedback about user experience. Some found the experience fun and challenging,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Loved the Christmas puzzle! At 1000 pieces, it was made manageable by distinction like every window in a different color tint, animals on the roof snow and so on. The down side was that the pieces wer... See more

Rated 3 out of 5 stars

I recently received the Brain Tree 9 Pack of puzzles farm living series jigsaw puzzles 4 x 500 pieces & 5 x 300 pieces for Christmas. After completing 4 of the puzzles I realized I got two of the same... See more

Rated 3 out of 5 stars

Your puzzles have very vibrant colors. We purchased the 10 puzzle kit. The cat puzzle was missing 2 pieces, an edge and an interior. The seal on the bag was intact. Several pieces seem to delaminate... See more

Rated 5 out of 5 stars

Sturdy puzzle pieces that survived intact after my severly AFHD adopted grandchildren worked the puzzles. We plan to donate them to the local nursing home where the kids 90 year old great grandmother... See more

Company details

  1. Toy and Game Manufacturer
  2. Game Store
  3. Hobby Store
  4. Toy Manufacturer

Written by the company

We are BrainTreeGames- one of the leading jigsaw puzzles manufacturers worldwide. We create and design puzzles that excite enthusiastic puzzlers to have a rejuvenating experience. With the mission to bridge the gap between top-notch puzzles and affordable pricing, we bring exclusive, cost-effective puzzles to the U.S market. Having 58+ years of experience in Printing & Packaging , we are now focused on providing the best jigsaw puzzles at your doorsteps. If we boil it down, it’s the build quality, creativity, and great price range which separates our puzzles from average puzzles out there. Solving puzzles is like a mental exercise for your brain. The more you exercise, the better you become.

Contact info

3.7

Average

TrustScore 3.5 out of 5

312 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Christmas puzzle

Hello, this was a great puzzle to work on. I’m glad that it came in a reusable bag, and that you used recycled materials! The pieces fit together nice and snug. I definitely enjoyed the time spent on it, I’m going to take it apart now, save it for another cold spell to work on again. Thank you

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Great Puzzle

The puzzle was amazing. Looked amazing and the pieces locked together perfectly. Also, there wasn't any dust as opposed to many other puzzles ive done

11 December 2025
Unprompted review
Rated 4 out of 5 stars

I liked the collage style of Movie…

I liked the collage style of Movie Buff. Subject matter was kinda generic. I also liked the metallic finish. It did cause some struggle with my normal lighting. I like the size and shapes of the pieces. My had many, many, poorly cut pieces. And there was a lot of lift on the tongues. I had more than a couple pieces I had to re glue the entire top back to the poster board.

4 December 2025
Unprompted review
Rated 1 out of 5 stars

The puzzles are obviously AI generated…

The puzzles are obviously AI generated and not well done. Lots of photo shopped assets are reused between multiple projects. There's no creativity and I am not happy with the final product. Would not buy these lazy excuses for a good time again.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

I love my puzzle board so so much!!

I love my puzzle board so so much!!! It’s been a game changer for my puzzling habit - making it easily mobile, more organized…we’ve even been able to enjoy puzzling outdoors!! Could not recommend this product more.

30 November 2025
Unprompted review
Rated 5 out of 5 stars

Sturdy puzzle pieces that survived…

Sturdy puzzle pieces that survived intact after my severly AFHD adopted grandchildren worked the puzzles. We plan to donate them to the local nursing home where the kids 90 year old great grandmother lives.

26 November 2025
Unprompted review
Rated 2 out of 5 stars

Missing piece

I was putting together my puzzle and I was about to put the last piece together and I realized it was missing so I looked around my puzzle room and tore it apart and it was no where to be found so my puzzle only came with 299 pieces instead of 300

26 November 2025
Unprompted review
Rated 1 out of 5 stars

Completed the cat Christmas picture…

Completed the cat Christmas picture however there is one piece missing from a brand new puzzle that had not been open before I'm a very unhappy with the company what you can do better quality control make sure those puzzles have the exact number of pieces each and every one of them it makes me doubt whether or not I want to do any of you anymore of the Christmas ones this was going to go up on the wall in my house and I can't put it up with a piece missing out of the center so I know I'm not happy not happy at all

23 November 2025
Unprompted review

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