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Review summary

Created with AI, based on recent reviews

Considering 144 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting the vibrant colors, unique piece shapes, and overall good quality. Many people appreciate the precise cuts and how well the pieces fit together, allowing them to move or flip completed puzzles without them falling apart. However, some customers experienced issues with product quality, noting that pieces were not always cut completely, leading to tearing or delamination. A few other people also felt that some puzzles were missing pieces upon arrival or had duplicate pieces, which prevented them from completing the puzzle.

What people talk about most

Product

People report ambiguous experiences with product. Many customers praise the vivid colors, beautiful designs,... See more

Quality

Reviewers highlight ambiguous aspects of quality. Many consumers praise the vibrant colors, well-cut pieces,... See more

User experience

Reviewers mention ambiguous feedback about user experience. Some found the experience fun and challenging,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Loved the Christmas puzzle! At 1000 pieces, it was made manageable by distinction like every window in a different color tint, animals on the roof snow and so on. The down side was that the pieces wer... See more

Rated 3 out of 5 stars

I recently received the Brain Tree 9 Pack of puzzles farm living series jigsaw puzzles 4 x 500 pieces & 5 x 300 pieces for Christmas. After completing 4 of the puzzles I realized I got two of the same... See more

Rated 3 out of 5 stars

Your puzzles have very vibrant colors. We purchased the 10 puzzle kit. The cat puzzle was missing 2 pieces, an edge and an interior. The seal on the bag was intact. Several pieces seem to delaminate... See more

Rated 5 out of 5 stars

Sturdy puzzle pieces that survived intact after my severly AFHD adopted grandchildren worked the puzzles. We plan to donate them to the local nursing home where the kids 90 year old great grandmother... See more


Company details

  1. Toy and Game Manufacturer
  2. Game Store
  3. Hobby Store
  4. Toy Manufacturer

Written by the company

We are BrainTreeGames- one of the leading jigsaw puzzles manufacturers worldwide. We create and design puzzles that excite enthusiastic puzzlers to have a rejuvenating experience. With the mission to bridge the gap between top-notch puzzles and affordable pricing, we bring exclusive, cost-effective puzzles to the U.S market. Having 58+ years of experience in Printing & Packaging , we are now focused on providing the best jigsaw puzzles at your doorsteps. If we boil it down, it’s the build quality, creativity, and great price range which separates our puzzles from average puzzles out there. Solving puzzles is like a mental exercise for your brain. The more you exercise, the better you become.


Contact info

3.7

Average

TrustScore 3.5 out of 5

312 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Purchased the FloraVecta Liquid Gold…

Purchased the FloraVecta Liquid Gold Series Ultra Premium White Puzzle Board 500 piece puzzle. Put together one time and tried to gently take apart pieces to put away for another time and I cannot get the pieces apart without damaging them. This is a very fragile puzzle. Not ment to do more than one time. I will likely not ever buy another puzzle from this company. Not a fan of this puzzle.

20 February 2026
Unprompted review
Rated 2 out of 5 stars

Many pieces still stuck together

Someone needs to be aware! Some one needs to be held accountable or justify why a machine isn’t sharp enough to cut something this thin!
This is why I’m sharing my experience with this purchase This is the worst quality puzzle I’ve ever purchased! I expect 2 pieces to possibly be stuck together, but this is unsurpassed! Then some pieces have the strips of the back paper torn off, a couple bent,

7 February 2026
Unprompted review
Rated 1 out of 5 stars

🚫PUZZLE: LIQUID GOLD FloraVecta…DISAPPOINTED‼️

So I unboxed a LIQUID GOLD FloraVecta moments ago and to say I'm disappointed is an understatement. The pieces aren't cut properly. Many are stuck together still because they weren't cut all the way or at all. They are ripped with the paper coming off of the back side of the pieces which in turn causes the puzzle to not lay flat. Many of the edges are unraveling. A couple pieces damaged in such way might be tolerated but this number of pieces in one box is unacceptable. I would not recommend this puzzle to anyone.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

I got the 1000 peice Wild Circus

I got the 1000 peice Wild Circus. The pieces stayed together very well. Although I did not glue it, I was able to completely flip it over without it falling apart. It was a relatively challenging puzzle, but it was not frustrating.

7 February 2026
Unprompted review
Rated 5 out of 5 stars

I enjoyed working the jigsaw puzzles…

I enjoyed working the jigsaw puzzles more than any others. I like the size of the pieces and the white board used, which makes handling so much easier. I purchased my first puzzles in a suitcase containing 10 puzzles, at a very, very reasonable price, at the local Hobby Lobby store. Do which there were more to choose from

3 February 2026
Unprompted review
Rated 1 out of 5 stars

My puzzle was very poorly cut

My puzzle was very poorly cut. I had to carefully pull pieces apart. Once the puzzle was completed, I had to take it apart piece by piece to minimize tearing the pieces or picture

4 February 2026
Unprompted review
Rated 5 out of 5 stars

The quality of the puzzle was amazing

The quality of the puzzle was amazing. The colors are so vibrant. The puzzle comes with a zip bag for safe keeping and the poster is great quality as well. I will be purchasing from this company again!

31 January 2026
Unprompted review
Rated 5 out of 5 stars

Really nice puzzle

I enjoyed this puzzle a lot. The colors are bright. The pieces are heavy weight with crisp edges. The pieces are a variety of interesting shapes.

30 January 2026
Unprompted review
Rated 4 out of 5 stars

This was a really fun puzzle

This was a really fun puzzle! I loved the shimmer & brightness & old school look & a few of the pieces that were hooked together and as a fun touch too! The only complaint is it wasn’t cut all the way through which ripped some of the backing off. I had to use a razor on the back to get some pieces apart. It was time consuming to tear down when done. But that being said, I loved it!

25 January 2026
Unprompted review
Rated 5 out of 5 stars

This puzzle is unique and quirky

This puzzle is unique and quirky, the pieces are large, fit together well, great quality product with separate paper picture included for easy following. I’d purchase from this company again.

25 January 2026
Unprompted review

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