Braidsglow Reviews 

75
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

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Rated 5 out of 5 stars

Good day, im keketso Pitso . I have a problem here with Braidsglow company is withdraw g some cash to my account it took my last R143 yesterday, while i just texted them and their customer care didnt... See more

Rated 5 out of 5 stars

Thank you Marc for helping me out on this as this membership was made without my awareness so i've been wondering where my money has been going, Marc kindly helped me out.

Rated 5 out of 5 stars

Goodday .just want to fix the misunderstanding. The order that were place was a mistake and very sorry about that . The app is very useful to buy products for hair .but unfortunately i made a mistake... See more

Rated 1 out of 5 stars

Beware of this company!!! They take money from your bank account without your knowledge. Be very careful what you sign up for or click on when looking on their web site. It has been I nightmare trying... See more

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4.2

Great

TrustScore 4 out of 5

75 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.2

All reviews

(75)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Be careful

Be careful! This website is a scam. They make you sign up to their membership with false advertisement! I never knew about them and ended up with a membership!
Update 11.12.2025: This business is the worst, they keep sending me emails to remove my review and now they have even tried to flag it as defamation! Luckily Trustpilot reviewed it and kept it. I hope you never cross paths with this company.

10 January 2025
Unprompted review
Braidsglow logo

Reply from Braidsglow

Dear Alexandra,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@braidsglow.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

Do not use this company

Beware of this company!!! They take money from your bank account without your knowledge. Be very careful what you sign up for or click on when looking on their web site. It has been I nightmare trying to cancel my association with these people. I have had to cancel bank cards, threaten court action and keep a paper trail of cancellation evidence. So please be very careful.

27 December 2024
Unprompted review
Braidsglow logo

Reply from Braidsglow

Dear John,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@braidsglow.com for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 5 out of 5 stars

Refund money back..

Goodday .just want to fix the misunderstanding. The order that were place was a mistake and very sorry about that .
The app is very useful to buy products for hair .but unfortunately i made a mistake. And thanks to emma she corrects me and help to understand. When and how i will geg my money back and thank you . I would like if the money can come immediately in my account thank you

21 December 2024
Unprompted review
Rated 5 out of 5 stars

A good experience

Good afternoon, it has been a good experience, a good way to buy items at a good price. great customer service, thank you very much Emerald for your help.

13 November 2024
Unprompted review

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