Although I didn't get my order, I was pleased that once I made contact to chase up why it had taken so long, they told me the issue and realised that there wasn't time for me to get it for when it was... See more
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We are a leading online retailer of premium lingerie, proudly partnering with renowned brands such as Fantasie, Freya, Wacoal, PrimaDonna, Marie Jo, Wonderbra, Sloggi, and many more. We’ve built a strong reputation for offering competitive prices and delivering personable, attentive customer service. Our priority is to ensure every customer enjoys a simple, seamless, and positive shopping experience. Whether you’re new to our store or a returning customer, your satisfaction is our goal—and your feedback helps us improve and grow. Sign up to our newsletter on our website to be the first to hear about new arrivals, exclusive offers, and seasonal sales. We offer FREE UK delivery on all orders, and our main review platform is Reviews.io.
Unit 16, Rockhaven Park, SN2 8BB, Swindon, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 15% of negative reviews
Typically replies within 1 week
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Delivered on time and great fit with a good price
I ordered and paid for a product, and was then emailed to say it wasn't in stock. Initially I was offered an exchange instead of just refunding me the money. Why it is possible to sell products that don't exist, I don't know.
Easy to use website, quick and efficient delivery. Good, quality product. Would definitely recommend.
No communication no delivery ignored my emails finally got a refund it’s a shame as my first order was great but won’t use again
Didn’t like the bra but didn’t like the customer service response even less i won’t be ordering from them again
I have bought many times from Braforme, and have always been pleased. However when I purchased recently the item did not fit and had to be returned. I had to wait almost a month for the refund which I don’t think is acceptable. I will not be purchasing again.
Placed order, money taken. Received email of order confirmation which advised dispatch within 1-2 days. 13 days later no update, no delivery. Only when I sent an email to ask when could I expect to receive my item was I informed it was out of stock due to a stock count mistake. Was finally offered a refund but at that point I was still able to purchase the item on the website.
My wife thought her new bra was amazingly comfortable.
She was pleased how it washed at the lowest temperature
The shape it creates and how the underwriting supports so well.
The delivery was very quick and your site is really easy to use.
Really delighted with my bras! Great selection of Fantasie bras and at fab prices.
Shopping Experience was easy, the shipping and delivery notifications are not easy to track. It becomes easier to track when the finally delivery agent has hold of the package. Despite the home address added, delivery was changed to the agents service station that is not the nearest to the customer. Fitting of the product ran smaller in fitting and the return policy is too difficult to make it worth it to get a replacement.
Delivery was very prompt and bras were of great quality.
Excellent service all round.
Lovely bra ,sent back by registered post 12 August, waiting for refund.
Excellent service and product as described.
Excellent value for money.
Lovely bra and in the sale. Easy ordering process, arrived when expected and well packaged. Prima Donna bras are really well made and offer interesting colours.
Perfect fit pretty design a big pricey but whole the extra for good comforable fit for the full bust wearer young or old.
The delivery seemed to be longer than usual. It is an east.website. I expect it takes longer as I order a larger size.
I placed an order and on your web site it says delivery within a few days I cannot remember exact time but I kept checking and it just kept saying something like order being processed I never heard anymore from you and after 2 weeks asked for a refund that I have to say was sorted very quickly
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