BraForMe Reviews 

Good price - in sale.
Good range of designs of products.

I was charged £7.99 for next day delivery before 1pm and the order wasn't dispatched for 2 days - I cnnravtwd customer services before the dispatch to say I was going away and they'd miss the delivery deadline I requested so to cancel the order for a full refund including my postage and within 2 hrs the order was dispatched 😔. I've since contacted customer services twice but I'm being ignored! Poor device and poor customer care!

I ordered a bra - delivery took longer than I expected and when it arrived despite it being the same make, size and colour as one I wear the one I received from Bra4Me did not fit. I returned the item within the timescale and had to continually chase my return - only to be advised that Bra4Me alledged that I had worn the bra before returning it for a refund. I was given the opportunity to have the bra returned to me (with me paying the postage) and I emailed - within their deadline - to request this. I heard nothing more. I therefore disputed the transaction with my Bank and have received a refund as Bra4Me did not respond re the dispute process either.
Dreadful customer service - should have noted the reviews before I bought - will never buy from them again

My wife bought a bra, that she really liked the look of. It was good quality, and excellent design.
Unfortunately, it didn't fit as she had wished.
We returned the bra, and requested the same in a slightly different size.
This was an easy process, and the new size bra ticks all the boxes. Thank you.

Won’t be using again, it was a week after I ordered my items that I asked them to cancel my order as they had not been dispatched . I’ll use a company who want to send my items out and have stock in

Stupidly I ignored the reviews and ordered £180 worth of bras. It says that they despatch within 5 days on 48 hour delivery service. I don't live in the UK so needed this order to arrive within a one week timeframe. I ordered 5 days in advance of arrival and notified the company by email of my limited time to accept delivery.
I'm about to leave UK so too late to get my order which has still not been despatched after 8 days. I have emailed the company twice in last few days to notify them of my dilemma but they are not responding.
Would recommend never ordering from a company that doesn't even have a phone number to make contact. Stupidly I have and now regret it.
I now have a battle to get my money refunded (Which of course was taken in full on day of placing the order)
Could all just be a scam even.

Great bras, great price , perfect fit. My only gripe was that dispatch and delivery took longer than advertised will buy more in the future

Excellent service and lovely underwear. Will definitely use again.

The bra I ordered was £13 cheaper then everybody else plus free delivery, plus absolutely excellent service and quick delivery and constant updates on the delivery, would definitely order again 10/10

Easy site to use especially as i know which make and style I wear. Bras arrived quickly.
Appreciated the discount as bras can be expensive.

Good value for well known brands. However I don’t think I’d order again because they took a very long time arrive and when I tried to contact them they didn’t respond so I began to worry that it was not a legitimate company. It was only when I wrote this in an email and an instagram message that the bras were suddenly delivered.

My original order never arrived on time plus it was the wrong size. After messaging I finally got through to someone who knew what she was doing. She assured me my order would arrive asap. It still took a week!

I placed an order with them only for them to email me days later saying due to a stock error the item I ordered was unavailable. They asked if I wanted something different which I initially agreed to, but they never responded. Due to the amount of time it took I ended up having to order what I wanted from another brand, I contacted them for a refund and they still haven’t responded. And they don’t have a live chat option or someone to call and I can’t even cancel the order. So frustrating !!

I have had a good experience and my wife loves both sets I have got her. They look great on her as well!

I loved my purchase overall. However, one of the items arrived without any tags or additional protective packaging, which made me question whether it was actually new.

I chose not to return it, as the styles are difficult to find. I washed it and decided to keep it.

Order did not arrive. Refund received

I ordered a vest top for under a dress for a wedding, which was taking place on 8th June. I ordered it from Braforme on 2nd June as they stated Track 48 delivery, which gave plenty of time for it to arrive. It took more than 10 days to arrive. I needed to send it back as it was no longer of use to me. I sent it back on 20th June. However, I waited for a refund until 26th July, despite numerous emails asking about where the refund was - each one being totally ignored. Disgraceful customer service. Would not buy anything from them or recommend them to anyone. !!

The website implies speedy delivery but it took nearly 3 weeks for the bras to arrive. When they did arrive, the bras were great. So factor in the delay when ordering.

3 weeks for a refund! Unacceptable!

I was all set to give one star as the customer service is sadly lacking. I ordered two items on 3rd July and waited a week before enquiring about the status of my order. I contacted the company four times before they finally replied on 17th July apologising for the delay and lack of contact. When you have spent nearly £140 and payment has been taken straight away I think a 2 week delay is too long. It shows a lack of common courtesy especially as on their website they claim that they offer excellent customer service - ‘dealing with queries quickly, smoothly and with a smile.’
This is such a shame as they offer a great selection of bras at competitive prices and a lot of helpful information on the website. I’m afraid I won’t be ordering again any time soon unless they sort out their customer service. It shouldn’t be difficult- just keep the customer informed and don’t ignore their emails!