BraceLab Reviews 3,848

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality and effectiveness in providing support and pain relief, particularly for various joint issues. Many consumers highlight the comfort and discreet design of the products, allowing them to be worn throughout the day without hindrance. The ordering process is often described as straightforward, and the delivery service is consistently noted for its promptness. However, some customers also noted issues with sizing accuracy, finding that some products did not fit as expected or were incorrectly labeled. A few people mentioned concerns about the durability of certain components, such as Velcro straps, which showed wear after a few months. Additionally, some reviewers experienced discomfort or skin irritation with specific braces, indicating that the fit was not always ideal for everyone.

What people talk about most

Product

Customers consistently note positive experiences with product quality and effectiveness. Many reviewers... See more

Quality

Clients share positive opinions on quality, frequently praising the exceptional design, fit, and performance... See more

Order

People report positive experiences with order. Customers found the ordering process easy and efficient, with... See more

User experience

Reviewers mention positive feedback about user experience. Customers found the website easy and... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the fast and prompt delivery,... See more

Based on these reviews

Rated 5 out of 5 stars

I simply measured my hand per instructions and placed order on line. I received updates on shipping status. A few days later Metagrip arrived in great condition with excellent packaging and directions... See more

Company replied

Rated 5 out of 5 stars

The service is whatever. In the age of Amazon and PayPal it’s suboptimal. But the brace really helps the specific problem of the SLAC wrist, and yet it doesn’t feel like you’re wearing anything. I can... See more

Company replied

Rated 5 out of 5 stars

The brace is extremely supportive, and helps with my lumbar pain, especially with promoting pelvic stability and relieving some stress off L5. The metal bars can be easily customized to fit the curvat... See more

Company replied

Rated 5 out of 5 stars

I ordered a second set of push splints for both thumbs because they have been a godsend for reducing pain and keeping that troublesome CMC joint stable. I noticed in an accompanying email from BraceL... See more

Company replied


Company details

  1. Medical Equipment Supplier

Written by the company

At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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Rated 3 out of 5 stars

A little disappointed

I cannot get the “bend” correctly on my own so it is not helping very much.

6 October 2025
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Reply from BraceLab

We appreciate your feedback and are sorry to hear you're having difficulty applying the brace. Feel free to contact our support team at 888-235-8221 or by emailing support@bracelab.com and we'd be happy to help you with the application process.

Rated 5 out of 5 stars

Great product and quick delivery

Great product and quick delivery

28 September 2025
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Reply from BraceLab

We're happy to hear that you had a great experience with our product and quick delivery service. Thank you for your positive feedback!

Rated 5 out of 5 stars

Chronic Elbow pain

I ordered the Push Sports arm strap. I was suffering from chronic pain daily for 2 months. I was told it was “tennis elbow”. My elbow was swollen and the pain radiated down through my arm into my hand. I wore the strap for 4 days and all my symptoms disappeared!!!! I still maintain wearing the strap so my pain doesn’t reoccur. I’m very happy and thankful.

29 September 2025
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Reply from BraceLab

We're happy to hear that the Sports Elbow Brace helped alleviate your pain and swelling. We appreciate you sharing your positive experience!

Rated 5 out of 5 stars

The best choice I've found

I have arthritis in both thumbs. I have tried 6 or 7 different types of braces. This one protects the joint without limiting me from doing what I want to do. I will never love having to wear braces but these are the best I have tried so far.

28 September 2025
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Reply from BraceLab

We're happy to hear that our brace offers joint protection without limiting your activities. We appreciate you sharing your experience.

Rated 4 out of 5 stars

The Perfect Helper

The patella brace significantly aids in pain management of my knee as I complete daily exercise routine. It provides much needed stability and I don’t think I could take a step without it!

20 October 2025
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Reply from BraceLab

We're happy to hear that the patella brace helps you manage knee pain and provides stability during your exercises. We appreciate you sharing your positive experience with us!

Rated 5 out of 5 stars

Minimal pain.

28 September 2025
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Reply from BraceLab

Thank you for taking the time to leave a review. We are happy to hear the brace did not cause you much pain and you are able to wear it comfortably!

Rated 4 out of 5 stars

The product I order was not the product…

The product I order was not the product I wanted. That product was out of stock, but it was a good experience working with your company.

28 September 2025
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Reply from BraceLab

We appreciate your feedback and are sorry the product you wanted was unavailable. We're glad you had a good experience working with our company, though.

Rated 4 out of 5 stars

I really like the knee brace

I really like the knee brace. I measured before I ordered it but I probably should have ordered a size XL.

28 September 2025
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Reply from BraceLab

We're glad you like the knee brace! We know sizing can be tricky, and we appreciate your feedback about the fit. Thanks for letting us know.

Rated 2 out of 5 stars

The brace hurts the base of thumb when…

The brace hurts the base of thumb when wearing it for a few hours. It was fitting by an Hand PT. We also needed to add a "cushion" between the thumb and pointer finger. I also do not like that there is a lot of the fuzzy material exposed - which gets dirty.

25 September 2025
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Reply from BraceLab

We appreciate you sharing your experience. We're sorry to hear the brace caused discomfort and required extra padding. Please reach out to our support team with any questions.

Rated 3 out of 5 stars

Hard molded plastic pinches skin; add padding

The brace works well to support the thumb joint, but the hard molded plastic means that it pinches skin when doing tasks. Some soft padding between the plastic and skin would help alleviate this.

6 October 2025
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Reply from BraceLab

We appreciate your feedback. We're glad the brace supports your thumb joint. We're sorry the hard plastic pinched your skin. If you have any questions, please reach out to our support team.

Rated 5 out of 5 stars

Good functionality

I was looking for something to aid with my plantar fasciitis, your product seemed a good fit for issue.

28 September 2025
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Reply from BraceLab

We're happy to hear that our product seems like a good fit for your plantar fasciitis. We appreciate you taking the time to share your positive experience!

Rated 1 out of 5 stars

I'M PRETTY SURE THE BRACE i was sent is…

I'M PRETTY SURE THE BRACE i was sent is the wrong size. Tried calling several times to discuss. Never able to speak to anyone.

KEVIN WOLFE

28 September 2025
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Reply from BraceLab

We are sorry to hear that the brace might be the wrong size. Our phone number to reach out to is (888)235-8221 and our hours are 9 am - 5 pm ET. Please either give us a call there or email our support team directly to sort this out.

Rated 5 out of 5 stars

BEST brace/life changing for my husband's drop foot

My husband has drop foot from having sepsis. He was fitted for an AFO brace post discharge from rehab. He wore it for awhile then started just using his cane. I saw BraceLab on a morning show and decided to give it a try. This brace has been life changing! Prior to sepsis, we used to be active and walked 3 miles daily. With this brace, he is now walking without his cane, he's stable and even says he thinks we could start walking again. This has been a huge blessing for us!

28 September 2025
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Reply from BraceLab

We're so glad to hear that the brace has been life-changing for your husband! It's wonderful that he's walking without his cane and feeling stable. We appreciate you sharing your experience.

Rated 5 out of 5 stars

A Better Brace

I have arthritis in my left foot. My podiatrist gave me an archaic brace to wear when I exercise. It extends halfway up my calf and requires me to wear a tube sock. When I saw your compact brace on a segment of Good Morning America’s Deals and Steals it just made sense. It’s much easier to put on and works just as well if not better.
P.K. Madison WI.

28 September 2025
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Reply from BraceLab

We're so glad our brace offers you a more comfortable and effective alternative to manage your arthritis during exercise. We appreciate you sharing your positive experience!

Rated 5 out of 5 stars

I like the product

I like the product. The service was very good.

28 September 2025
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Reply from BraceLab

We're happy to hear that you like the product and that our service met your expectations. Thank you for your positive feedback!

Rated 1 out of 5 stars

Extremely difficult to get on

Extremely difficult to get on, too complicated, read the directions and watched a YouTube video. Didn’t do any good at all.

28 September 2025
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Reply from BraceLab

We appreciate your feedback and time. We're sorry you had difficulty and found the process complicated, even with instructions. Please reach out to our support team with any questions.

Rated 5 out of 5 stars

Made it so easy to return brace that…

Made it so easy to return brace that was not the right size for me. Too big and it was a small!

28 September 2025
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Reply from BraceLab

We're happy to hear that the return process was easy for you. We appreciate you taking the time to share your experience with us.

Rated 5 out of 5 stars

The fit and support.

28 September 2025
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Reply from BraceLab

We're happy our product provided the fit and support you were looking for. Thanks for your feedback!

Rated 5 out of 5 stars

Love the knee brace

Love the knee brace. After meniscus surgery, I have had several and I think this might be my new favorite. The first time I used it, it felt way too tight and I was rethinking my life choices, but I powered through. It adapted to me, and I adapted to it. Now I can't exercise without it.

28 September 2025
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Reply from BraceLab

We're happy to hear that you love the knee brace! We appreciate you sharing your initial experience and how it has become essential for your workouts post-surgery.

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