5 star experience with BQ watches and dealing with David. He was incredibly patient and professional in answering all our many questions as we were buying a watch for my father. My father could not... See more
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Review summary
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I’m honestly lost for words — what a stunning Rolex! This was my first time buying such an expensive watch online, and Ben made the whole experience exceptional. He took his time with me, answere... See more
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Excellent selling experience with Nadia, very easy to arrange an appointment, with the options to sell clearly explained so that we could make the right decision for our circumstances. Felt that we co... See more
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Excellent experience with BQ Watches from start to finish. The whole process was smooth, transparent, and exactly as promised. Ben was fantastic to deal with as he was professional, responsive, and de... See more
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Company details
About BQ Watches
Written by the company
⚠️ Beware of impersonators: Our only official website is https://www.bqwatches.com
. We are not associated with any other domain, including websites such as bqwatchesuk.com or bqwatch.shop. If you believe you were misled by a fake site, please contact us directly at 01923 85 58 58 and report it to the NCSC.
BQ Watches is a market leader in buying and selling some of the finest luxury watches in the world, and we have over 30 years’ experience in the watch, retail and jewellery industries.
All of the watches that we sell are in pristine condition, and they are always boxed with all relevant paperwork and come with a 24-month guarantee.
BQ Watches hold continuous stock of all popular Rolex watch models, including the Datejust, Date, Day-Date, Submariner, GMT-Master, Explorer, Milgauss, Daytona and Yacht-Master ranges in a variety of materials, such as stainless steel, gold or platinum.
While we specialise in pre-owned Rolex watches, we also trade Breitling, Cartier, Hublot, Omega and any other high-quality luxury watch brands.
We don’t just sell watches, however, as we are proud to provide a wide range of services for both consumers and luxury watch traders. We not only have the benefit of decades in the industry, but we can offer numerous supplementary services, such as watch repairs, servicing, refurbishing and dial changes. We also supply and fit diamond dials and bezels at very competitive trade prices. Please feel free to phone us and make an appointment to visit us in our showroom in Radlett, Hertfordshire.
BQ Watches is a market leader in buying and selling some of the finest luxury watches in the world, and we have over 30 years’ experience in the watch, retail and jewellery industries.
All of the watches that we sell are in pristine condition, and they are always boxed with all relevant paperwork and come with a 24-month guarantee.
BQ Watches hold continuous stock of all popular Rolex watch models, including the Datejust, Date, Day-Date, Submariner, GMT-Master, Explorer, Milgauss, Daytona and Yacht-Master ranges in a variety of materials, such as stainless steel, gold or platinum.
While we specialise in pre-owned Rolex watches, we also trade Breitling, Cartier, Hublot, Omega and any other high-quality luxury watch brands.
We don’t just sell watches, however, as we are proud to provide a wide range of services for both consumers and luxury watch traders. We not only have the benefit of decades in the industry, but we can offer numerous supplementary services, such as watch repairs, servicing, refurbishing and dial changes. We also supply and fit diamond dials and bezels at very competitive trade prices. Please feel free to phone us and make an appointment to visit us in our showroom in Radlett, Hertfordshire.
Discover the difference with BQ Watches
Written by the company
- Our promise to you
- At BQ Watches, we are committed to providing our customers with the highest standards of respect, care and service.
Contact info
74-76 Watling Street, WD7 7NP, Radlett, United Kingdom
- 01923 85 58 58
- info@bqwatches.com
- bqwatches.com
5.0
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Fantastic personal service from Spencer…
Fantastic personal service from Spencer and Team. Amazing quality of watches. Delighted with my purchase and experience of BQ Watches. We will be back for sure.
20 April 2026
Unprompted review
Reply from BQ Watches
Dear Melanie,
Thank you so much for your wonderful 5 star review. It is lovely to hear that Spencer and the team provided the personal service you were looking for, and that you are so pleased with the quality of your watch. Knowing that your experience with BQ Watches left you delighted means a great deal to all of us.
We will look forward to welcoming you back when the time is right. In the meantime, if any friends or family are considering a timepiece, we would be delighted if you recommended us.
Should you need anything at all, please do not hesitate to get in touch.
Kind Regards,
BQ Watches
Exceptional service
Exceptional service. The whole team at BQ watches makes the process of buying and selling a pain free experience. I can’t recommend Spencer and his team highly enough.
16 April 2026
Unprompted review
Reply from BQ Watches
Hi Derek,
Thank you for the exceptional 5-star review. We are delighted to hear that buying and selling with BQ Watches felt pain free, and I will make sure Spencer and the whole team see your kind words. We put a lot of care into keeping the process clear, fair and enjoyable, so it is lovely to know that came through.
If friends or family are ever considering buying, selling or part-exchanging a watch, we would be honoured if you pointed them our way, and we will look after them just as carefully.
Thanks again for choosing us and for your generous recommendation. We look forward to welcoming you again whenever the time is right.
Kind Regards,
BQ Watches
Reply from BQ Watches
Dear Wendy,
Thank you for the five-star review. It is lovely to hear that your Omega Snoopy experience with us was chilled and straightforward. We put a lot of care into making every appointment unhurried and friendly, so your feedback means a great deal to the whole team.
If you ever need any further help with your watch, whether sizing or servicing, we are here. Do not hesitate to pop back in any time.
If friends or family are looking for a trusted place for luxury watches, we would be delighted to look after them as well.
Thanks again from all of us at BQ Watches.
I recently purchased a Rolex Submariner…
I recently purchased a Rolex Submariner and had a fantastic experience from start to finish. The service was both friendly and efficient, making the whole process smooth and enjoyable.
A special mention goes to Nadia, who assisted me throughout. She was knowledgeable, approachable, and ensured that everything was handled professionally without feeling rushed or pressured. Her attention to detail and willingness to answer my questions made a real difference.
Buying a luxury watch should feel special, and thanks to Nadia and the team, it truly did. I’m delighted with my Rolex Submariner and wouldn’t hesitate to return or recommend this place to others.
17 April 2026
Unprompted review
Reply from BQ Watches
Dear James,
Thank you so much for your wonderful review and for choosing BQ Watches for your Rolex Submariner. It is great to hear that the process felt friendly, efficient and unhurried. Nadia will be thrilled with your comments; she takes great pride in being clear and helpful, and I will make sure your praise is shared with her and the team. Buying a watch like a Submariner should indeed feel special, and I am delighted we delivered that for you.
Enjoy your Rolex, and if you ever need any advice or aftercare, we are here.
We would be grateful if you recommended us to friends and family, and we look forward to welcoming you back when the time is right.
Kind Regards,
BQ Watches
Excellent service.
Excellent service.. very professional will back too do more business.. Spencer and his team are very nice people…
18 April 2026
Reply from BQ Watches
NN, thank you so much for the wonderful review. We are delighted you found the service excellent and professional, and your kind words about Spencer and the team mean a great deal to all of us. It was a pleasure to look after you and we would be very happy to welcome you back whenever you are ready to do more business. If any friends or family are considering buying, selling or servicing a watch, please feel free to point them our way and we will take great care of them. Thanks again for choosing BQ Watches. Warm regards, Spencer and the BQ Watches team.
The team at bq are brilliant a…
The team at bq are brilliant a welcoming stress free environment you can sit and relax whilst they look after you
18 April 2026
Unprompted review
Reply from BQ Watches
Dear Nathan, thank you so much for the brilliant review. It is wonderful to hear that you found BQ welcoming and stress free, and that you could sit back and relax while the team looked after you. Creating a calm, friendly environment with no pressure is exactly what we want every visitor to feel, so your feedback means a great deal to us. We look forward to welcoming you again whenever you are next nearby. If any friends or family would enjoy the same experience, we would be delighted if you recommended us to them. Thanks again for choosing BQ Watches.
Thanks Claire
An excellent, professional and friendly service as usual. I will continue to use and recommend BQ. Thanks Claire
17 April 2026
Reply from BQ Watches
Hi Jeremy,
Thank you for your lovely five-star review and for your continued support. It means a great deal to us to know you experience an excellent, professional and friendly service each time. Claire will be delighted to hear your thanks, and I will be sure to pass this on to her and the rest of the team.
We are always here whenever you need us. If any friends or family are thinking about buying, selling or servicing a watch, we would be grateful if you recommended BQ Watches to them.
Thanks again for choosing us. We look forward to welcoming you back.
Warm regards,
The BQ Watches team
Reply from BQ Watches
Mark, thank you for the five star review. It is wonderful to hear you found our service, communication and sales team all spot on. I have shared your comments with the team and they will be chuffed. We put a lot into keeping customers informed and making the process straightforward, so your feedback means a great deal. If there is anything else we can help with, whether that is sourcing a watch, part exchanging, or aftercare, please let us know. And if any friends or family are considering buying or selling a watch, we would be delighted if you recommended BQ Watches to them. Thanks again for choosing us.
Good customer service
Good company to deal with. The watch was sent straight away and was as described.
16 April 2026
Reply from BQ Watches
Dear Steve,
Thank you so much for taking the time to leave us such a positive review. We're delighted to hear that you had a good experience dealing with BQ Watches and that your watch arrived promptly and matched its description.
It's always our aim to provide a seamless and satisfactory service to all our customers, and your feedback is greatly appreciated.
If you have any friends or family who might also appreciate our selection of watches, please do feel free to recommend us. We hope you enjoy your new timepiece!
Kind regards,
BQ Watches
Great service
I met Spencer and the team at BQ Watches in June 2025. I was so impressed with the facilities at Radlett & the enthusiasm of the team that I sent in my Rolex Daytona for a clean and service. I collected my watch today and it looks brand new, BQ Watches have done a fantastic job on a fixed price and well within the indicated lead time. I would thoroughly recommend BQ Watches
17 April 2026
Unprompted review
Reply from BQ Watches
Dear Mr Austen,
Thank you so much for your kind review. We're delighted to hear that you were impressed with our Radlett facilities and the team's enthusiasm when you visited us in June.
We're especially pleased that you're happy with the clean and service your Rolex Daytona received. It's wonderful to know that we were able to return it to you looking brand new, within the agreed timeframe and at the fixed price quoted.
We truly appreciate your recommendation, and we're always happy to extend the same high standard of service to your friends and family should they require our assistance. Thanks again for your custom!
Kind Regards,
BQ Watches
Exceptional Experience at BQ Watches
My experience with BQ Watches was outstanding, especially thanks to his owner, Spencer Dryer. I visited their offices in Radlett, and what looks unassuming from the outside reveals an incredibly impressive operation inside, combining buying and selling, expert watch authentication, professional photography, and secure vault storage.
The moment I saw their setup, I felt completely reassured about the security of my transaction. Spencer was genuinely personable, and his team highly professional. I would not have purchased a Rolex anywhere else on the secondary market.
For extra peace of mind, I immediately had the watch visually inspected by an independent watchmaker, who confirmed there were absolutely no issues with it.
Flexible on pricing and exceptional in service, this is a place I will gladly return to, even for future servicing. Highly recommended to anyone looking for a luxury watch, new or pre-owned.
16 April 2026
Unprompted review
Reply from BQ Watches
Dear Daniel,
Thank you for such a generous review. It is wonderful to hear that your visit to our Radlett offices left you feeling completely at ease, and that the set-up, security and professionalism gave you confidence in your purchase. Spencer and the team will be thrilled by your comments, and we are especially pleased that your independent watchmaker confirmed the watch was exactly as it should be. We are always happy to discuss pricing openly and to support you long after purchase, so we look forward to welcoming you back for servicing in due course. If friends or family are considering a luxury watch, we would be delighted to help them too. Enjoy your Rolex.
Kind Regards,
BQ Watches
Great in-person experience.
Really enjoyed my experience with BQ watches visiting their base in Radlett to acquire a vintage Omega. Nadia made me feel very welcome and was super helpful answering all questions regarding the piece. Left with a smile and a lovely old watch. I would certainly recommend BQ Watches.
17 April 2026
Unprompted review
Reply from BQ Watches
Dear S. Willis,
Thank you so much for your kind review and for taking the time to share your positive experience with BQ Watches.
We're delighted to hear that you enjoyed your visit to our Radlett base and that Nadia made you feel welcome. We're passionate about vintage watches, especially Omega, and it's wonderful to know that Nadia's expertise helped you find the perfect piece. We are all thrilled you left with a smile and a lovely old watch.
We truly appreciate your recommendation and hope you enjoy your new acquisition for many years to come. If you have any friends or family who might appreciate our services, please do send them our way!
Kind Regards
BQ Watches
Very professional and effective…
Very professional and effective service. From start to finish, the staff at BQ were always helpful and friendly.
I would definately use them again.
17 April 2026
Unprompted review
Reply from BQ Watches
Dear Declan,
Thank you so much for your kind words! We're delighted to hear that you experienced such professional and effective service from our team here at BQ Watches. We do try our best to ensure every customer feels supported and valued from the initial enquiry right through to completion.
It’s always rewarding to know that our efforts are appreciated. We are very grateful for your positive feedback.
We look forward to assisting you again in the future. In the meantime, if you have any friends or family who might benefit from our services, please don't hesitate to recommend us!
Kind Regards,
BQ Watches
Reply from BQ Watches
Dear Mark,
Thank you so much for taking the time to leave us such a positive review. We're delighted to hear that you found BQ Watches easy to deal with and that you appreciated our professional service.
It's always our aim to provide a seamless and enjoyable experience for our customers, and your feedback is greatly appreciated.
We're thrilled you would highly recommend us. If you have any friends or family who might be interested in our services, please do feel free to pass our details along. We would be more than happy to assist them.
Thank you again, Mark!
Excellent service
I have now brought a couple of watches from Ben at BQ Watches and the recent experience has been exceptional again. Ben was, as always very professional, knowledgeable, friendly and very very helpful. The watch was as described by Ben.
I cannot recommend Ben and BQ Watches highly enough and as always will be recommending Ben and BQ Watches to my friends and family.
15 April 2026
Reply from BQ Watches
Dear Harbinder,
Thank you so much for taking the time to share your positive experience with Ben and BQ Watches. We are delighted to hear that you've had another exceptional experience with us.
Ben is a valued member of our team, and it's wonderful to know that his professionalism, knowledge, and friendly approach have consistently met your expectations. We always aim to provide accurate descriptions and helpful service, so your feedback is greatly appreciated.
We are thrilled that you would recommend us to your friends and family. Word-of-mouth recommendations mean the world to us. We hope they'll find something they love!
Thank you again for your continued support.
Kind Regards,
BQ Watches
David was excellent from start to…
David was excellent from start to finish. Made my process in selling my watch smooth and payment was straight away.
16 April 2026
Unprompted review
Reply from BQ Watches
Dear Adnan,
Thank you so much for taking the time to leave us such a positive review.
I am delighted to hear that David provided you with excellent service and made the process of selling your watch a smooth one. It's always rewarding to know that our commitment to prompt payment is appreciated.
We truly value your feedback and are grateful for your kind words.
If you have any friends or family who might be interested in our services, please do feel free to recommend us. We would be thrilled to assist them.
Kind regards,
BQ Watches
Reply from BQ Watches
Dear Chris,
Thank you so much for taking the time to leave us such a positive review! We're delighted to hear that you were happy with both the price and the service you received.
It's always our aim to provide a seamless and satisfying experience for our customers, and we're thrilled to know we hit the mark for you.
If you have any friends or family who might be interested in our services, please do feel free to recommend us. We truly appreciate your support and hope to have the opportunity to assist you again in the future.
Kind regards,
BQ Watches
Rolex Day Date
I purchased a Rolex Day Date which arrived the next day. Unfortunately it wasn’t quite right for me personally so I returned it. BQ couldn’t have been more understanding about it and arranged for its collection at no cost to me and issued a refund immediately. Excellent customer service and I would not hesitate to recommend them.
1 April 2026
Reply from BQ Watches
Dear Craig,
Thank you so much for your five-star review.
We're delighted to hear that you were pleased with the prompt delivery and our customer service. We do our very best to make the buying and returns process as smooth as possible. It's a shame the Rolex Day Date wasn't quite the right fit for you personally, but we're glad we could arrange the collection and refund without any hassle.
We really appreciate your recommendation, and we'd be thrilled if you would recommend us to your friends and family as well.
Kind regards,
BQ Watches
Professional and friendly business
Professional and friendly business
Easy to deal with and watch arrived as promised
14 April 2026
Reply from BQ Watches
Dear Nick,
Thank you for your kind words and 5-star review! We're so pleased to hear that you found BQ Watches professional and friendly to deal with.
It's wonderful knowing your watch arrived as promised and that you had a smooth experience with us. We do our very best to ensure all our customers are happy, so your feedback is really appreciated.
If you have any friends or family who might be interested in our services, please do feel free to recommend us. We'd be delighted to assist them in finding the perfect timepiece.
Thank you again for your custom.
Great service from claire
Swift friendly service from Claire when I sold my Rolex. Treated me like a human rather than a number unlike some competitors (WF) who spoke to me rudely and had a take it or leave it attitude
15 April 2026
Unprompted review
Reply from BQ Watches
Dear Luke,
Thank you so much for taking the time to leave us such a positive review. We're delighted to hear that you experienced swift and friendly service from Claire when selling your Rolex.
We pride ourselves on treating each customer with respect and understanding, and it's wonderful to know that Claire made you feel valued, especially in contrast to your experience elsewhere. It's always our aim to make the process as smooth and pleasant as possible.
If you know anyone else who might be interested in buying, selling, or sourcing a luxury watch, please don't hesitate to recommend us to your friends and family. We'd be thrilled to offer them the same high level of service.
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