What an amazing experience with a Truely professional service. BQ Watches are a cut above. Amazing customer service from start to finish. I have complete faith in this company. They are simply awesom... See more
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Our first experience with BQ Watches and we cannot recommend them highly enough. We dealt with David, part exchanging a Breitling for a Rolex. He was extremely professional and patient and took time t... See more
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Excellent experience with Ben at BQ watches, sent an enquiry about a Rolex and Ben had all info and a video of the watch over to me in no time. Had a 5-10 minute call made payment online and received... See more
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I previously used BQ Watches to sell an item, and once again used them. They are a most efficient and trustworthy worthy Business, who gave me an excellent price for my watch. I would definitely recom... See more
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Company details
About BQ Watches
Written by the company
⚠️ Beware of impersonators: Our only official website is https://www.bqwatches.com
. We are not associated with any other domain, including websites such as bqwatchesuk.com or bqwatch.shop. If you believe you were misled by a fake site, please contact us directly at 01923 85 58 58 and report it to the NCSC.
BQ Watches is a market leader in buying and selling some of the finest luxury watches in the world, and we have over 30 years’ experience in the watch, retail and jewellery industries.
All of the watches that we sell are in pristine condition, and they are always boxed with all relevant paperwork and come with a 24-month guarantee.
BQ Watches hold continuous stock of all popular Rolex watch models, including the Datejust, Date, Day-Date, Submariner, GMT-Master, Explorer, Milgauss, Daytona and Yacht-Master ranges in a variety of materials, such as stainless steel, gold or platinum.
While we specialise in pre-owned Rolex watches, we also trade Breitling, Cartier, Hublot, Omega and any other high-quality luxury watch brands.
We don’t just sell watches, however, as we are proud to provide a wide range of services for both consumers and luxury watch traders. We not only have the benefit of decades in the industry, but we can offer numerous supplementary services, such as watch repairs, servicing, refurbishing and dial changes. We also supply and fit diamond dials and bezels at very competitive trade prices. Please feel free to phone us and make an appointment to visit us in our showroom in Radlett, Hertfordshire.
BQ Watches is a market leader in buying and selling some of the finest luxury watches in the world, and we have over 30 years’ experience in the watch, retail and jewellery industries.
All of the watches that we sell are in pristine condition, and they are always boxed with all relevant paperwork and come with a 24-month guarantee.
BQ Watches hold continuous stock of all popular Rolex watch models, including the Datejust, Date, Day-Date, Submariner, GMT-Master, Explorer, Milgauss, Daytona and Yacht-Master ranges in a variety of materials, such as stainless steel, gold or platinum.
While we specialise in pre-owned Rolex watches, we also trade Breitling, Cartier, Hublot, Omega and any other high-quality luxury watch brands.
We don’t just sell watches, however, as we are proud to provide a wide range of services for both consumers and luxury watch traders. We not only have the benefit of decades in the industry, but we can offer numerous supplementary services, such as watch repairs, servicing, refurbishing and dial changes. We also supply and fit diamond dials and bezels at very competitive trade prices. Please feel free to phone us and make an appointment to visit us in our showroom in Radlett, Hertfordshire.
Discover the difference with BQ Watches
Written by the company
- Our promise to you
- At BQ Watches, we are committed to providing our customers with the highest standards of respect, care and service.
Contact info
74-76 Watling Street, WD7 7NP, Radlett, United Kingdom
- 01923 85 58 58
- info@bqwatches.com
- bqwatches.com
5.0
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
David
David, enhanced our experience through the personalised service that felt so surreal and led to us not only buying a watch but buying an experience. It was the first and won’t be the last
14 May 2026
Unprompted review
Reply from BQ Watches
Dear Ollie,
thank you for the fantastic five-star review. We are delighted to hear that David made everything feel so personal and memorable, turning your visit into an experience as well as a purchase. I will make sure he sees your kind words - it will mean a great deal to him and the team. It is wonderful to know this was your first time with us and that it will not be the last; we look forward to welcoming you back whenever you are ready.
If any friends or family are considering a watch, please do point them our way - we would be honoured to look after them too.
Kind Regards,
BQ Watches
Amazing service and professional help…
Amazing service and professional help with friendly attitude from Claire couldn’t have gotten a better experience.
14 May 2026
Unprompted review
Reply from BQ Watches
Hi Alfie,
Thank you for taking the time to leave such a generous 5-star review. I am delighted to hear that Claire’s professional help and friendly approach made your experience so positive. I will make sure she and the team see your kind words. It means a lot to us to know we looked after you well. If there is anything more we can do, please do get in touch any time. And if you have friends or family thinking about a watch or aftercare, we would be grateful if you recommended BQ Watches to them.
Thanks again for choosing us, Alfie.
Very friendly and informative
Very friendly and informative, Colette handled the whole transaction in a very professional manne, would gladly deal with BQ Watches again.
Thanks to both Colette and Nadia.
13 May 2026
Reply from BQ Watches
Laurence,
Thank you for the five-star review and for sharing such kind feedback. I am delighted to hear you found the process friendly and informative, and that Colette looked after the transaction so professionally. I will make sure both Colette and Nadia see your comments; they will be very pleased. We would be glad to help again whenever you need us. If you have friends or family thinking about buying, selling or servicing a watch, we would be grateful if you pointed them in our direction. Your recommendation means a great deal to us.
Thanks again for choosing BQ Watches.
Sold and bought watches on a few…
Sold and bought watches on a few occasions with BQ Watches.
I would definitely recommend this company, Spencer the owner is good to deal with, very professional and knowledgeable.
Recently bought a watch, and was looked after by both Spencer and Nadia, who also was very knowledgeable
9 May 2026
Reply from BQ Watches
John,
Thank you for your repeat custom and for leaving such a generous five star review. It is great to hear you have both sold and bought with us on several occasions. Spencer and Nadia will be delighted with your kind words; their professionalism and knowledge are qualities we value highly.
We are pleased you felt well looked after on your recent purchase. Your recommendation means a great deal to the whole team. If any friends or family are thinking of selling or searching for a watch, we would be grateful if you pointed them our way and we will look after them.
Should you need anything else, we are always here to help.
Bq watches is a great company to deal…
Bq watches is a great company to deal with
Honest and reliable
Your in good hands with these guys
Will be buying again when I’m ready
12 May 2026
Reply from BQ Watches
Adam,
Thank you so much for the glowing five-star review. It means a great deal to hear you found BQ Watches honest, reliable and easy to deal with. Knowing you feel in safe hands is exactly what we aim for. When the time is right for your next watch, we will be delighted to help again. If you have any questions in the meantime, please feel free to get in touch. Reviews like yours help others choose with confidence, so if friends or family are considering a watch, we would be grateful if you passed our name along.
Many thanks from all of us at BQ Watches.
Reply from BQ Watches
Dear Philip,
Thank you so much for the five-star review. I am delighted to hear our team answered all your questions quickly and clearly. We know how important prompt, straightforward communication is when choosing or caring for a watch, and it is great to know we hit the mark for you.
If there is anything else you need, whether more information, aftercare or future enquiries, we are only a call or message away. It would mean a lot if you would recommend BQ Watches to friends or family who might be in the market for a watch. We would be pleased to look after them as well.
Warm regards,
The BQ Watches Team
BQ Watches are fantastic
BQ Watches are fantastic, very professional and I would wholeheartedly recommend to anyone looking for a luxury pre owned wristwatch. 5 stars 👌
30 April 2026
Reply from BQ Watches
To C.D,
Thank you for the wonderful 5-star review. It is brilliant to hear you found BQ Watches professional and that you would recommend us for a luxury pre-owned wristwatch. Feedback like yours means a great deal to the whole team and reminds us why we love what we do.
If any friends or family are considering a quality pre-owned timepiece, we would be delighted if you pointed them our way. We will make sure they receive the same attentive service.
We are here whenever you need advice, an upgrade or aftercare, and we hope to welcome you back in the future.
Thanks again for taking the time to share your experience.
Good communications
Exchanged messages with Kayleigh over a period of time. She was very professional, clear in what might be possible to negotiate. We found middle ground and I couldn’t be happier with the outcome. Great service, tk you. (International buyer).
21 April 2026
Reply from BQ Watches
Dear,
Thank you for the five-star review. I am delighted to hear that Kayleigh’s clear communication and professionalism helped you explore the options and reach a fair middle ground. It is especially pleasing to know the process worked well for you as an international buyer, and that the final outcome has left you happy.
I will share your comments with Kaylie. If any friends or family are thinking of buying, selling or part-exchanging a watch, we would be grateful if you recommended us. And if we can help you again in future, just let us know.
Warm regards,
The BQ Watches team
Great experience
Friendly, professional and trustworthy. A pleasure to do business with.
12 May 2026
Unprompted review
Reply from BQ Watches
Gary,
Thank you for taking the time to leave such a positive review. Hearing that you found us friendly, professional and trustworthy means a lot to the team here at BQ Watches. It was a pleasure doing business with you as well. If you ever need any further assistance with your watch, do not hesitate to get in touch.
We would also be grateful if you felt comfortable recommending us to friends or family who may be looking to buy, sell or service a timepiece.
Thanks again for choosing us, and we look forward to welcoming you back in the future.
Great company Great staff all very…
Great company Great staff all very helpful and all very professional will use them again in the near future many thanks pete 👍
12 May 2026
Unprompted review
Reply from BQ Watches
Peter,
Thank you so much for the 5-star review and your kind words. It is great to hear you found the team helpful and professional throughout - that is exactly the experience we aim to provide. We are delighted you would use us again in the near future and we look forward to welcoming you back whenever you are ready.
If any friends or family are thinking about buying, selling or servicing a watch, we would be grateful if you pointed them our way. Many thanks again for your support, and for choosing BQ Watches.
We truly appreciate it and hope to see you again soon.
Perfect service and great…
Perfect service and great communication, my watch is outstanding, it shine quality. Thank you all, my new place for more watches.
5 May 2026
Reply from BQ Watches
Martin,
Thank you for the fantastic review. We are delighted that you found our service and communication spot on, and even happier to hear your watch is outstanding and really shows its quality. It means a great deal that you now consider us your place for future pieces, and we look forward to welcoming you back whenever the time is right. If we can help with care, sizing or anything else, please just let the team know. And if friends or family are searching for a trusted watch specialist, we would be grateful if you pointed them our way. Your support and kind words have made our day.
Thank you again from everyone at BQ Watches.
The watch that I purchased from BQ…
The watch that I purchased from BQ arrived in immaculate condition just as it had been described to me. After making payment for the item it arrived just 24 hours later at my home.
5 May 2026
Reply from BQ Watches
Dear Brett,
Thank you for your 5-star review. I am delighted to hear your watch arrived in immaculate condition, exactly as described, and reached you within 24 hours of payment. We take great care with our descriptions, preparation and dispatch, so it is wonderful to know this came through in your experience.
If you ever need any assistance or have questions about your watch in the future, please do not hesitate to get in touch. Word of mouth means a great deal to us, so if friends or family are considering a timepiece, we would be grateful if you shared your experience of BQ Watches.
Warm regards,
BQ Watches
Third watch bought through BQ Watches…
Third watch bought through BQ Watches and still found the experience and service first class and would recommend them to anyone.
5 May 2026
Reply from BQ Watches
Dear Neil,
Thank you so much for the wonderful review and for returning to us for your third watch. Hearing that the experience and service have remained first class means a great deal to the whole team, and we truly value your loyalty and trust. We aim to make each purchase as smooth and enjoyable as the last, so your feedback is the best compliment we could receive.
If any friends or family are thinking about a watch, please do point them our way - we would be delighted to look after them as carefully as we have you.
We look forward to welcoming you again when the time is right.
Warm regards,
The BQ Watches Team
Darren was fantastic
Darren was fantastic. The process was very straight forward and I would highly recommend both Darren and BQ.
11 May 2026
Unprompted review
Reply from BQ Watches
Hi Ryan,
Thank you for your 5-star review. We are delighted to hear that Darren was fantastic and that everything felt straightforward. He takes real pride in looking after clients, and I will make sure your comments are passed on to him and the team. It means a great deal that you would recommend Darren and BQ Watches.
If any friends or family are thinking about buying, selling or servicing a watch, we would be pleased to help them with the same level of care. And of course, if there is anything else we can do for you in the future, please do get in touch.
Thanks again for choosing BQ Watches.
Received my IWC a few days ago
Received my IWC a few days ago. The watch is fantastic. Its a 2012 model but looks and performs like new. Thank you Claire for your impeccable customer service.
6 May 2026
Reply from BQ Watches
Dear Andrew,
Thank you so much for the wonderful review and for choosing BQ Watches for your IWC. We are thrilled to hear it arrived a few days ago and that your 2012 model looks and performs like new. Claire will be delighted with your kind words. I will make sure she sees them. We put a lot of care into preparing and checking our watches, so it is lovely to know that shines through.
If we can help with anything in future, please just let us know. And if any friends or family are looking for a watch, we would be grateful if you passed on your experience.
Our warm wishes
BQ Watches
Top service
I bought a pre-owned Omega from David at BQ watches and the service was exemplary. Would recommend
16 March 2026
Unprompted review
Reply from BQ Watches
Hi Tom,
Thank you for the 5-star review and your kind words. We are delighted to hear that buying a pre-owned Omega with David was an exemplary experience. David will be very pleased to read this. Enjoy your Omega - it is a wonderful choice. If you have any questions, need the bracelet adjusted, or would like advice on care and servicing, we are here for you. It means a great deal that you would recommend us; if friends or family are in the market for a watch or wish to sell one, please feel free to point them our way and we will take good care of them.
Thanks again for choosing BQ Watches.
Have bought a few watches there and…
Have bought a few watches there and they are great too do business with very helpful people and I will definitely be going back to them when I need a new watch
9 May 2026
Reply from BQ Watches
Dear Nelson,
Thank you for your loyal custom and for taking the time to share such a kind review. It means a great deal to hear you have bought a few watches from us and found our team helpful and easy to deal with. We work hard to make the experience straightforward and enjoyable, whether you are buying, selling or servicing. We look forward to welcoming you back when the time comes for your next watch. If any friends or family are considering a timepiece, please feel free to point them our way and we will take good care of them.
Warm regards,
BQ Watches
Reply from BQ Watches
Dear Nadim,
Thank you so much for the brilliant five-star review and your kind words about the BQ family. We are delighted to hear everything was straightforward and that the service hit the mark from start to finish. Feedback like yours makes a real difference to the team.
If friends or family are thinking about buying, selling or servicing a watch, we would be grateful if you passed on your experience and our details. We would be thrilled to help them as we did you. Whenever you need us again, please feel free to get in touch.
Our warm wishes to you and your family,
From Everyone at BQ Watches.
Dealing with Spencer has made the…
Dealing with Spencer has made the process very easy and the overall experience with BQ Watches has been fantastic
8 May 2026
Unprompted review
Reply from BQ Watches
Andrew,
Thank you for the lovely 5-star review. I am delighted to hear that Spencer made everything straightforward and that your experience with BQ Watches has been fantastic. We work hard to keep the process simple and transparent, and I will make sure Spencer sees your kind words. If there is anything else we can assist with in the future, please do let us know. Word of mouth means a great deal to us, so if you have friends or family thinking about buying, selling or servicing a watch, we would really appreciate you pointing them in our direction.
Many thanks for choosing BQ Watches.
Reply from BQ Watches
Terry,
Thank you for the five-star review. It is wonderful to hear that our customer service hit the mark and that delivery was prompt. We know how important clear communication and timing are when purchasing a timepiece, and your feedback genuinely makes our day. We are here if you need any further assistance - whether that is advice, sizing, servicing or simply a question about a model you have in mind.
If you are happy to recommend us to friends or family, we would be most grateful, as word of mouth helps others choose with confidence.
Thanks again for choosing BQ Watches, and we look forward to welcoming you back.
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