Sales staff well versed regarding various product options, courteous & very helpful. Orders were sent out quickly, the one sent by Purolater arrived on time, however the one sent Canada Post ended up... See more
Company replied
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Review summary
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Reviews shaping this summary
Was glad to find a Navilink Lite from a Canadian supplier. Quick processing and communication. Reasonable delivery time through Canada Post, and was trackable. I would definitely order from BPH sal... See more
Friendly,professional staff. A better price than local dealer,fast ,safe delivery. This heat pump was for a large outbuilding. I may need a larger unit for our house in a few years and BPH is who I'l... See more
Company replied
They had exactly what I was looking for in a replacement furnace. It was a lot cheaper than shopping locally, and the shipping was quick. I talked directly with the staff, and he was very helpful and... See more
Company replied
Company details
- Heating Equipment Supplier
- also in
- Air Conditioning Store
- Boiler Supplier
- Furnace Store
- Hot Water System Supplier
- Ventilating Equipment Manufacturer
Written by the company
BPH Sales' wide selection of only the best in quality HVAC, hot water, and IAQ products from North America's leading brands, rest easy knowing that you and your loved ones will stay safe and warm. HRV or ERV air exchangers, tankless water heaters, boilers, combi-boilers, heat pumps, gas furnaces, unit heaters - we have you covered! From retrofits and renovations to new builds, our team of experts will help you to make sure you understand what products best fit your needs. We will only recommend products that we would install in our homes - a testament to our trust and faith in the quality brands and models we carry! Get in touch with BPH Sales today to find out more about their cross-Canada services.
Contact info
PO Box 255, S0G4L0, Silton, Canada
- +1-800-827-4306
- info@bphsales.ca
- bphsales.ca
4.5
Excellent
252 reviews
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Replied to 60% of negative reviews
Typically replies within 1 month
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I-Flow
BPH helped me import an I-Flow air handler into the US. They were extremely helpful with every step of the process and kept me informed and up to date. They took care of all the import requirements and made it a very smooth and dress free process!
6 July 2026
Venmar Virtuo Air Exchanger Automatic…
Venmar Virtuo Air Exchanger Automatic Controller 41404
Part was delivered in a timely matter with good tracking from the company.
15 June 2026
efficient transaction and shipping
efficient transaction and shipping, product received as advertised. No surprises!
29 May 2026
Ease of purchase and delivery
5 June 2026
Reply from BPH Sales
Hi Brad, glad we met your needs and expectations! Look forward to working with you again.
The BPH Sales Crew
Unit was over two months late on…
Unit was over two months late on delivery
One my employees said he use to have good experiences with BPH though I would give it a try
not so much
26 May 2026
Reply from BPH Sales
Hi Noel,
We do apologize for the additional, unexpected delays encountered - we understand the pressures this can add to your own project scheduling and timing!
We always try our best to meet our committed dates, but sometimes things happen outside our scope of control. Rest assured, we are reviewing your case in more detail to see where we can minimize this risk for similar future customized solutions.
As was communicated previously, the factory encountered manufacturing delays with this custom solution. We had offered the 100% refund, which we understand does not resolve the multi-week delay, but do want to re-iterate that we did have regular and timely communication throughout the entire process.
Again, please accept our apologies and we hope that you will provide us with another chance when it comes time for your next project.
With best regards,
The BPH Sales Team
Speedy service
Excellent advice on what Im trying to accomplish.
Bought a similar model air handler a couple years ago , it’s still running and no moisture issues since.
12 May 2026
Reply from BPH Sales
Hi Daniel, glad our technical sales team could help you out! We pride ourselves on staying up to date with the latest and greatest home HVAC and hot water products.
Look forward to welcoming you back again in the future!
The BPH Sales Team
HRV unit
Very helpful and knowledgeable staff. I called to order a unit and was advised to take a different unit which was superior for my application and was also going on sale the following day, which they gave to me.
11 May 2026
Reply from BPH Sales
Hi Gerald,
We are glad that you called, and that we could help find an improved solution. We try our best, so glad to hear that all is working out good for you!
Look forward to helping you on your next project!
The BPH Sales Team
Take took long using Canada post…
Take took long using Canada post shipping from Saskatchewan to alberta
11 May 2026
Unit arrived quickly and in perfect…
Unit arrived quickly and in perfect condition. (packed well). Just waiting for unit install and testing.
4 May 2026
Very useful for ordering hard to find…
Very useful for ordering hard to find thermostats/controls from distributors. Shipping was quick.
24 April 2026
Very friendly sales staff (Brad) and…
Very friendly sales staff (Brad) and excellent pricing!
7 April 2026
Great service, quick delivery
Previously ordered a product that unfortunately was cancelled after stock ran out, contacted representatives and they were extremely helpful and quick to respond; product ordered arrived quickly.
2 April 2026
Vanee/Venmar HRV
BPH indicated to me that the HRV I chose would not be available until the next week and offered me an upgrade at no extra charge. HRV and humidistat arrived on time and in good condition. Their price and selection blow the big box stores out of the water. HRV is installed now and was a breeze to balance as per the videos. I am very pleased with this unit.
5 March 2026
Very helpful advice
Very helpful advice! Crucial, in fact, as the part I needed said, "...not compatible with all models." The staff member with whom I communicated was able to verify that it would work with mine, and it does; like a charm!
4 March 2026
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