Banner for BOYLE Sports

BOYLE SportsReviews 

4,863
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,527 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the helpfulness and professionalism of the staff, often highlighting their efficiency in resolving issues. People generally find the website easy to use, with quick payment processing and good features like best odds guaranteed and live streaming for racing. The service is often described as quick and efficient, with many positive comments about the speed of responses and problem resolution. However, some reviewers were not happy with the customer service, citing issues with getting free bets, being cut off during live chat, and slow response times to complaints. There are also concerns about payment withdrawals not being processed, and some customers feel that the payout rates on certain games are lower compared to other sites.

What people talk about most

Customer service

Users describe ambiguous interactions with customer service, with many reviewers praising the friendly,... See more

Website

Reviewers highlight ambiguous aspects of the website, with some customers finding it easy to use and... See more

Staff

Customers generally report positive experiences with staff, highlighting their helpfulness, friendliness, and... See more

Service

Reviewers mention ambiguous feedback about service, with some customers praising the friendly service, great... See more

Payment

Clients share ambiguous opinions on payment, with some reviewers reporting quick payments and fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Boylesports are a good betting company to bet with, your winnings always land in your bank account relatively quicky. They also have a telephone number to call and can speak to someone in person regar... See more

Company replied

Rated 4 out of 5 stars

A very good site; easy to use and a huge range of bets available on sports and even entertainment and politics - the horse racing page is especially good with a lot of information available on the run... See more

Company replied

Rated 4 out of 5 stars

Very Helpful and professional..I would like to speak to someone directly but problem was solved via Internet wish company's would make it easier for older people to speak to someone as we're last gene... See more

Company replied

Rated 5 out of 5 stars

Easy to use site ,quick payment ,best odds guaranteed. Love the free bet if you lose offer as I never bet a tenner ,but have won back nice amounts with this ,it demonstrates that I should bet like tha... See more

Company replied


Company details

  1. Online Sports Betting Vendor
  2. Gambling House
  3. Online Casino or Bookmaker

Written by the company

Founded by John Boyle in 1989, the business has grown to over 340 shops in Ireland and the UK and offers telephone, mobile and online betting and gaming services in Ireland, the UK and a range of other international markets. Key milestones in the growth of the company include the purchase of 33 William Hill Bookmakers in January 2020 and the acquisition of 18 shops from Bruce Betting a year earlier, which made BoyleSports Ireland’s largest independent bookmaker. BoyleSports HQ in the Republic of Ireland is located on the outskirts of Dundalk which straddles the border with Northern Ireland. The company currently employs over 2,500 employees throughout Ireland and the UK. BoyleSports is regulated for betting and gaming activities in Ireland, the UK and Gibraltar. BoyleSports has always set itself apart by offering better value than any other bookmaker. Our focus on customer experience means that we invest heavily in the mobile and web experience, which provides our customers with a faster and easier user experience. BoyleSports offers a wide range of betting opportunities ranging from horse racing, greyhounds, football, and tennis to golf, rugby, NFL, cricket, basketball and lottery. Our gaming products include virtual horse and greyhound racing, roulette, blackjack, poker, bingo and a wide range of casino and live casino experiences. This Is Betting.


Contact info

3.6

Average

TrustScore 3.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(4,863)

1,521 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They won't let me access account for a…

They won't let me access account for a week absolute joke try luck sky vegas pure joke too there all waste of time & money don't bet big ever gave up thinking win big reality is that lose 😉 wake up all in for themselves. Don't let them win

22 June 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We appreciate you sharing your experience. We understand your frustration regarding account access and betting outcomes. We are always working to improve our services.

Rated 1 out of 5 stars

0000000000000000000 rtp scam stolen…

0000000000000000000 rtp scam stolen money they should close down this site all geme is scam under 0 rtp no chance won keep scam how come i deposit over £5000 this site no even seen £1000 keep scam me

21 June 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We appreciate you sharing your concerns. We regret that your experience did not meet expectations. We are looking into this matter.

Rated 5 out of 5 stars

Great

Great work 👏

15 June 2026
BOYLE Sports logo

Reply from BOYLE Sports

Thank you for the 5-star review.

Rated 1 out of 5 stars

What Heading do ya think fits your activity to a customer Approx Dates

You went wrong that's what,, I was betting on you mobile app for 50 months you said and now I'm not. I sent on your request statements then you eventually responded and said I need to send that again only pdf then that wasn't enough you go on to ask for my other empty account where I receive my monthly income. Which goes by me into another account you know of which I transfer bet for a sport you have on your betting app. Do you recall you want only the statements that are from the bank I use to place bets . I know this is not going to mend the trust any more as you have stopped my account before I did You did that. I am upset with also the customer service manager Leon as he was being pleasant as he could knowing he was finger on the button to kill my activity as you know you had a winner most of the bets I did . So that's what all the fuss and concerns you had, Where do I get the money to bet Leon asked, knowing full well I would have got it with the winning bets .

1 June 2026
BOYLE Sports logo

Reply from BOYLE Sports

We appreciate you sharing your detailed feedback regarding your account and the document submission process. We recognize your frustration with the multiple requests and the impact on your betting activity. We are reviewing your concerns, particularly regarding the communication and the handling of your account, to ensure we improve our processes.

Rated 5 out of 5 stars

Very helpful friendly staff would…

Very helpful friendly staff would highly recommend boylesports to friends and family

19 June 2026
BOYLE Sports logo

Reply from BOYLE Sports

We are so glad to hear you had such a positive experience with our friendly staff. We truly appreciate your recommendation!

Rated 1 out of 5 stars

Slow payout, poor customer service

Slow payout, poor customer service (was waiting on chat for 2hr before an agent joined), odds aren’t competitive. Just lots of negatives but the icing on the cake that made me delete my account is not honouring BOG on a horse race when the bet was placed at 7:50am when their cutoff is 8am. On ROYAL ASCOT of all events.

The difference? £35… for a £300m+ turnover company to not do a bit of good customer service when I’ve spend thousands with them

Well, jokes on them, I’ll take my business elsewhere.

18 June 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We genuinely appreciate you sharing your candid feedback. We are concerned to hear about your difficulties with payout speed, customer service wait times, and the BOG issue, especially given your loyalty. We are actively reviewing these points to improve our service.

Rated 5 out of 5 stars

Good. Advice. + help .

The help. I get from. Boyles sports. Is very helpful + i. Appreciate. It thank you.

11 June 2026
BOYLE Sports logo

Reply from BOYLE Sports

We are so glad our team was helpful. Your appreciation means a lot to us. Thank you!

Rated 5 out of 5 stars

I am very satisfied with BOYLE Sports

BOYLE Sports give a lot of bonuses and they have always boost prices. The site works well and the offers for betting are excellent. Customers service is very nice and friendly also.

17 June 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're so pleased to hear you appreciate our bonuses, boosted prices, and excellent betting offers. It's wonderful that you find our customer service nice and friendly!

Rated 5 out of 5 stars

Customer query

Had a few issues regarding deposits but all sorted quickly
They do reply promptly

16 June 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We are glad we could quickly resolve your deposit concerns. We appreciate your kind words about our prompt replies.

Rated 1 out of 5 stars

No cash out! Avoid! Very poor bookmaker

Look this not about sour grapes, I know the risk you take when you placed bets. Placed an accumulator via the FOBT machine in the local shop for 4 games at the World Cup first three up and the bet was running for £1562 with one game to go. I scanned the bet on the bet tracker obviously to keep an eye on the bet throughout with one game to go I was offered a measly £240 and thought I would keep going and see how I fare during the game because I would expect that as the game went on and the game was a draw the cash out would grow

However, as soon as the game kicked off the cash out disappeared and never appeared again. Look I lost and that’s it, however, the cash out option shouldn’t be offered at all if they are going to manipulate it the way that they do. Very disappointing

Also as a side note, the options available for bet builders on the machines is also shocking. Selective players only markets, compared to other bookmakers who they have far more options

17 June 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We appreciate you sharing your experience regarding the cash-out option and bet builder features. We understand your frustration when the cash-out disappeared, especially with a significant potential return. We are reviewing our systems to ensure a more consistent and transparent experience for our users. Your feedback on the bet builder options is also valuable, and we are looking into expanding the markets available.

Rated 1 out of 5 stars

SPOILSPORTS BOYLESPORTS

Reading through ALL the negative reviews SPOILSPORTS seem to come to just about this same UTTER NONSENSE answers to every negative review, it’s all utter LIES , they couldnt give a MONKEYS 🙉 about any negative review, there not going do anything but carry on telling LIES , if you bet with this bunch of chancers more the FOOL YOU .

16 June 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We appreciate you taking the time to share your feedback. We are truly sorry to hear about your frustration and the negative experience you've had with us. We are committed to improving and will review your comments thoroughly.

Rated 5 out of 5 stars

The reactivation of my account

The reactivation of my account was quick (same day). This required some documentation/ verification which was easily addressed. I had chosen to take a break from the site and upon checking if my account was still active, found that supplying the documents easily reactivated it. Boyle sports also 'checks in' on me regarding time on gaming and I have set my own financial limits. Always set your limits based on time and financial ability.

15 June 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're so glad to hear your account reactivation was quick and easy! We appreciate you highlighting our responsible gaming tools. Thank you for your positive feedback.

Rated 4 out of 5 stars

A good opening offer of free bets

A good opening offer of free bets, although customer services contact was necessary to obtain them all.
Good website, odds, and variety of options.

11 June 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're happy to hear you enjoyed our website and options. We appreciate your feedback regarding the free bets.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look