All three red wines delivered the first month (Aug) were excellent! Our favorite was the Nero d'Avola. For the September order, the Graves de Vayres was lovely, but the de Martino Gallardia was a bi... See more
Company replied
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All three red wines delivered the first month (Aug) were excellent! Our favorite was the Nero d'Avola. For the September order, the Graves de Vayres was lovely, but the de Martino Gallardia was a bi... See more
Company replied
Our wine was delicious! Presentation also is lovely. Communication could be improved to include better information on each of the wines in regard to the grape type, harvest, etc - I'd suggest this cou... See more
Company replied
I signed up for a 3 month subscription (because I’m mosey like that). Each month I received a superb trio of perfectly selected wines boxed up beautifully and with taster cards for each bottle. Each b... See more
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Disappointing. One bottle was undrinkable and ended up as wine cubes for cooking. Other two were passable but overpriced. Non-existent customer service - no follow up asking "Did we get it right? How... See more
Company replied
Box of Wine is Ireland's first "tailored to your taste" wine subscription company. Using an innovative quiz, we can identify flavour profiles and select wines accordingly! Contactless delivery nationwide. Deliveries every month.
Tallaght, Dublin, Ireland
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The Conchi Cava blush was so nice. Will definitely purchase again . Looking forward to better weather and cava in the garden.
The albarino was a great choice. Really enjoyed it.
Wines sent were really nice. Only since its a subscription i would like info about what to pair wine with and a way to say what we liked and didn't like to make each month better.
I had specifically asked for the wine to be delivered on a certain day as a 40th birthday present. It didn’t arrive until the following day. And I asked on the following day would it be delivered today but I got no reply.
Value of the bottles did not quite match the price of the subscription
This is a great service. Never had a bad wine, never had a duplicate.
The product itself is good, but the package never even showed up until after I reached out to support a week after it should have arrived. I buy this as a present for my parents every year but since this missed their birthdays by a week I'll be reconsidering next year
Approaching three weeks since ordering now, no wine and no apology or even acknowledgement of the delays
I ordered on 20th Dec with a 2-3 day business delivery. Its now the 4th Jan and it still hasn't arrived. Ive messaged the info@ email address and got nothing back. Ill be requesting a refund from my credit card company
Super easy ordering service, great communication and an excellent subscription idea to get two unknown bottles of wine to enjoy. First two bottles were exceptional, perfect delivery and a great service overall. Looking forward to next months wines already.
Lovely selection of wines (as always); great opportunity to try some new & different wines... 😋
Good service , friendly courier . Probably took a little longer then I would have hoped , but not a major deal
Missing a Bottle of wine on my order - tiki Rosé
No reply to two emails sent to customer service regarding this
Placed order on 30/5/25 to be delivered on 12/6/25 as it is a Fathers day gift. No delivery arrived on 12/6/25 despite receiving a text that day to say it was scheduled for same day delivery. It is now 2pm on 13/6/25 and tracking is still saying that it has been collected but is not showing out for delivery. Today is Friday it is meant as gift for Sunday. When I emailed to chase it I was told that the delivery was delayed and the courier SHOULD be able to deliver it by Sunday. Very poor customer service wont be ordering again.
I ordered and paid for 6 bottles of wine on April 27th. By the 6th of May I have received nothing and no response even though delivery is stated as 2-3 business working days. I tried contacting them via email and insta but no one has gotten back. Really poor service.
Updating this now.
I received an email a couple of weeks later offering next day deliver or money back. I got them to send the wine and received it the following day.
Thanks.
Delighted with wine, minor delivery problem but Neil is a good communicator and sorted it promptly.
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