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Boxhero Reviews 6,793

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TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 4,065 reviews, reviewers had a great experience with this company. Customers are really happy with the product, often highlighting its comfort, quality, and excellent fit. Many people appreciate the material, describing it as soft, breathable, and effective in preventing chafing. The product is frequently praised for its overall comfort and how well it performs, with many consumers stating they plan to purchase more. However, some people were dissatisfied with the ordering and delivery process, mentioning slow shipping times or issues with receiving the wrong size or product. A few other people also felt that customer service was not always responsive or helpful in resolving these issues, with some experiencing difficulties with exchanges or refunds.

What people talk about most

Product

Clients share positive opinions on product quality and comfort. Many reviewers praise the bamboo fabric for... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the comfort, fit, and durability of the... See more

Order

Consumers find order experiences to be ambiguous. While some reviewers report easy ordering processes, quick... See more

Delivery service

Customers had ambiguous experiences with delivery service. While some reviewers praised quick delivery, with... See more

Customer service

Users describe ambiguous interactions with customer service. Some customers praise the support team,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am pleased with my 2nd and 3rd order having bought of them the first time and the size as recommended by them was completely wrong and having contacted them they made some statement about it been... See more

Rated 4 out of 5 stars

The product is great, very comfortable and looks good too. The delivery though was woefully slow unfortunately. But if you’re willing to wait, then you won’t be disappointed

Rated 4 out of 5 stars

You asked for sincere, so here goes. Bamboo construction - great for cooling me and helping the earth, so 10/10 for that. Comfyish, the problem being your claims re support - no better than other bran... See more

Rated 4 out of 5 stars

The product is excellent! The reason for not getting all 5 stars is because of the time it took for doing an exchange. I received my Boxhero in November, but they were the wrong size. It took me al... See more

Contact info

4.0

Great

TrustScore 4 out of 5

7K reviews

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Replied to 81% of negative reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

I have bought a pack of 5

I have bought a pack of 5. It's very comfortable and fit my size successfully.
One thing to complain is that I wanted the same color set. But it's ok.
I'll be buying more in the future.
Thanks!

24 March 2026
Unprompted review
Rated 5 out of 5 stars

I love my new underwear

I love my new underwear. They’re so comfortable yet supportive. They’re the best underwear that I’ve ever tried on. I could wax on about them, but I think that anybody who reads this should try them

21 April 2026
Unprompted review
Rated 1 out of 5 stars

Ordered boxers for my boyfriend

Ordered boxers for my boyfriend - and tried the monthly Club, the Club was hard to cancel and they send boxers that don’t fit with comparable size. I am still processing a resolution for the wrong size since November. They do not answer their phone and emails are few and far between. Do Not try the monthly club.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

All went well

All went well, I got large but a medium would have been better. I’d say they fit a little larger than the size shown. Comfy balls though

21 April 2026
Unprompted review
Rated 5 out of 5 stars

These are without doubt the most…

These are without doubt the most comfortable boxer shorts I’ve ever worn. I ordered 5 pairs and been putting them through there paces. I’m that happy I’ve just purchased another 5 pairs.

They don’t ride up so you’re not adjusting yourself all day. They don’t give you Betty Swallocks either. You literally do not feel like your wearing them.

I’d highly recommend BOXHERO Bamboo boxer shorts to any bloke out there your Gonad’s will thank you

21 April 2026
Unprompted review

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