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Boxhero Reviews 6,790

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TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 4,065 reviews, reviewers had a great experience with this company. Customers are really happy with the product, often highlighting its comfort, quality, and excellent fit. Many people appreciate the material, describing it as soft, breathable, and effective in preventing chafing. The product is frequently praised for its overall comfort and how well it performs, with many consumers stating they plan to purchase more. However, some people were dissatisfied with the ordering and delivery process, mentioning slow shipping times or issues with receiving the wrong size or product. A few other people also felt that customer service was not always responsive or helpful in resolving these issues, with some experiencing difficulties with exchanges or refunds.

What people talk about most

Product

Clients share positive opinions on product quality and comfort. Many reviewers praise the bamboo fabric for... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the comfort, fit, and durability of the... See more

Order

Consumers find order experiences to be ambiguous. While some reviewers report easy ordering processes, quick... See more

Delivery service

Customers had ambiguous experiences with delivery service. While some reviewers praised quick delivery, with... See more

Customer service

Users describe ambiguous interactions with customer service. Some customers praise the support team,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am pleased with my 2nd and 3rd order having bought of them the first time and the size as recommended by them was completely wrong and having contacted them they made some statement about it been... See more

Rated 4 out of 5 stars

The product is great, very comfortable and looks good too. The delivery though was woefully slow unfortunately. But if you’re willing to wait, then you won’t be disappointed

Rated 4 out of 5 stars

You asked for sincere, so here goes. Bamboo construction - great for cooling me and helping the earth, so 10/10 for that. Comfyish, the problem being your claims re support - no better than other bran... See more

Rated 4 out of 5 stars

The product is excellent! The reason for not getting all 5 stars is because of the time it took for doing an exchange. I received my Boxhero in November, but they were the wrong size. It took me al... See more

Contact info

4.0

Great

TrustScore 4 out of 5

7K reviews

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Replied to 81% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I love the product

I love the product! I have never worn boxers because they were always loose and "rode up." These stay in place and are very comfortable.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Flash sale purchase

I bought 10 pairs on a flash sale and have been very satisfied with my purchase. I’ve worn them for a couple weeks now and they fit great, wear well, don’t ride up or chafe, and wash well also. The purchase and delivery process was simple and quick. Considering another purchase if another flash sale is offered.

18 April 2026
Unprompted review
Rated 5 out of 5 stars

I bought these for my husband

I bought these for my husband and he is soooo pleased with them. They fit him so comfortably and his words were “I have never worn anything so comfortable before, no chafing, no sweating just pure comfort”.
So pleased I purchased them for him.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

100% converted

100% converted. I for years have used another brand of bamboo boxers which I fought was the best pair of boxers out there . And still have over ten brand new in box . But the box hero and raised the bar with these boxers as someone said in a review before me purchasing these it like u having no boxers on . About to now place another order . 👍

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Comfort & Coolness while Golfing

I rated 5 - stars on the comfort and coolness of the underwear while playing golf. The length of time to receive them is another story that I hope Bowhero improves. I plan to order more in the future.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Thanks

Not sure, I’ve worn briefs all my life the I tried your boxers, they are very comfortable.

18 March 2026
Unprompted review

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