Wrong size product delivered, company agreed to replace the order if I paid again for shipping and sent proof of payment.Paid shipping and sent receipt but had no notification of shipment of replaceme... See more
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If you live outside of the UK, I would steer clear of purchasing shoes from Boxfresh. The prices are deceptively listed in American dollars, so if you aren’t American the prices seem deceptively low.... See more
Having had two great pairs of Boxfresh Clyston shoes over the last three years, I was keen to stick to the same brand. I ordered and paid for a pair of Boxfresh Cladd shoes (Clyston no longer availabl... See more
Great experience, super fast shipping and even arrived 5 days sooner than expected! I am so happy to be able to buy direct from Boxfresh online since there are no longer any stores near me in Canada... See more
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STATLEY BROWN
This is the second pair I have bought. I still have the first one from 3 years now and they are an excellent product! They are very stylish and comfortable.
Boxfresh are very fast in delivery, in two days I've got my delivery form UK to Romania. In my opinion and experience I certainly recommend them!
Incredible service
Incredible service - shoes arrived to New Zealand from the UK faster than jeans I ordered from a store in NZ! 4 days. Almost spooky.
great timing
The 5 stars are for Boxfresh
The 5 stars are for Boxfresh : Great price, great quality and quick despatch after payment.
Unfortunately the Courier, DPD needed 3 attempts (on 3 consecutive days) to find the address. He found it only after i phoned DPD Cust service (twice) to give clear directions. I was beginning to despair. Anyway, got the trainers now, and they are first class.
Affordable Style
Very Happy with my new shoes from Boxfresh. Easy to order, swift delivery and great shoes. Even the box was stylish despite receiving the usual Hermes hammering!
Fast efficient service
Fast efficient service. Very pleased with the quality of the shoes that fit well.
Ordered three pairs of shoes from the…
Ordered three pairs of shoes from the US and they were at my door just four days later as promised. Great shoes — love the Boxfresh style and they are also very comfortable and long lasting — been wearing this brand for the better part of 10 years now.
Very happy with my purchase
Perfect...
Perfect...arrived extremely fast and very nice leather casual shoes. I didn’t have to leave my home. What else can I possibly ask for... Thank you.
Outstanding service!
They arrived on time and matched the…
They arrived on time and matched the picture/description
Arrived quickly and were great quality
Arrived quickly and were great quality. Bought them as a present for my husband and he loves them.
Sadly had to send them back.
Unfortunately, I had to send shoes back after only 3 weeks as both were completely rubbed/damaged at the inner side heel area. Otherwise, shoes are nice, looks good and arrived in good packaging.
Arrived as pictured and in good time.
Arrived as pictured and in good time.
Good shoes.
$$$$!!!
When I ordered, they mentioned me about the delivery prices (25$ added) which is already a lot. Only when the delivery is almost done, they sent me a text message to tell me that I have 40$ more to pay.. and I wasn’t able to interrupt the command, I would have to pay, receive it, then send it back but still have to pay the shipping price, so I decided to keep them. Just to say that the shoes were worth 40$, but I finally paid 105$ for them.. don’t be fooled guys
Asbolute user experience
Everything is perfect. User journey from order till delivery is awsome.
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