First time using Box a Thing as they had very competitive prices so figured I would try them out. Had a unforeseen little issue come about, these things happen, and Box a Thing were fantastic... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Was a bit concerned at first as I hadn't ever heard of them and they didn't have many reviews on here. I was waiting for an email confirmation from them regarding my purchase so I reached out to th... See more
My first purchase and I'm exceptionally happy with the product. The customer services team were also brilliant resolving a minor issue with the delivered goods. Keen prices and super service make this... See more
Company replied
Bought a GPU had a problem with it and wanted to return and that is where the problem begins. I had to apply for RMA by contacting them first instead having an option of automatic return like ebay... See more
Company replied
Company details
Written by the company
We are an e-tailer focused on low prices and extreme customer satisfaction. If it fits in a box, we sell it! We are smart, we are bold and we have LOW PRICES. Box a thing is new company, but with big ambitions. Our founders have worked in the e-commerce and distribution industry for many years. Proud to be British! British (born and bread). Box a Thing is a UK company established in South West London. Box a Thing in Numbers: We have over 1 million products in stock, spanning over 60,000 lines, across 1,800 brands. Our website has approximately 4,500 lines of code. Competitive Advantage Because we buy our products in bulk directly from manufacturers and approved distributors we are able to sell our products below market price. We can ship our products anywhere in the UK and also to continental Europe. Customer Satisfaction At Box a thing, we are dedicated to providing you with a great shopping experience. If you need help, use the Contact Us page, the built-in chat function on the website, or simply call us. We are here to help you! Principles Over Profits We believe in making customers, not sales. At Box a Thing. the customer comes first, second and third. We are a proud, family-owned business built on the pillars of honesty and treating people right.
Contact info
Unit 14, Worton Court, TW7 6ER, London, United Kingdom
- 0800 014 8480
- boxathing.com
Excellent product and service also…
Excellent product and service also helpful advice from online sales Staff
13 June 2021
Wonderfully speedy delivery and the…
Wonderfully speedy delivery and the product is just what I wanted.
22 May 2021
I’d of preferred to have more updates…
I’d of preferred to have more updates on my order with more emails. In total you sent me 3 and 2 of them were to give you guys a review. Only 1 was the receipt of my order. After that, nothing.
23 April 2021
Reply from Box a Thing
Hi Lee, thanks for the constructive feedback. We are enhancing our systems to send real-time updates. As always, if you need to reach out to our Customer Care team, we are available via Chat, E-mail and Phone.
Fast delivery and great price for the…
Fast delivery and great price for the printer that I got would defo be buying from them again
16 April 2021
Fantastic Service
First time using Box a Thing as they had very competitive prices so figured I would try them out.
Had a unforeseen little issue come about, these things happen, and Box a Thing were fantastic in correcting the problem, keeping my updated along the way.
I cannot fault their communication or service, the delivery of my purchase was rapid. Overall I'm a happy customer and will undoubtedly use their services again in future.
Would recommend to all.
14 April 2021
Fantastic service arrived very quickly…
Fantastic service arrived very quickly and item was as said in description. Very happy customer here highly recommended.
10 April 2021
Reply from Box a Thing
Thanks Peter. Glad that we could help.
It came refurbished
It came refurbished yet no where on the website or when ordering did it say it was refurbished
3 April 2021
Reply from Box a Thing
Hi Adam, I'm sorry hear this. We don't seem to have received a complaint from you about this item. This could have been a mix up from the manufacturer. Please let us know how we can assist you, kindly contact our Sales Team. All the best.
Postage was very quick
Postage was very quick, support team were very useful and the product I received was good. No complaints.
2 April 2021
The item I purchased was delivered…
The item I purchased was delivered rapidly and is exactly as described first class service and I will definitely purchase from this supplier again
30 March 2021
I was impressed by the service…
I was impressed by the service provided. Fast delivery and excellent value for money. Phone and email support both quick and easy to deal with. Would highly recommend, and I will be using them again.
28 March 2021
Unprompted review
Excellent service!
Was a bit concerned at first as I hadn't ever heard of them and they didn't have many reviews on here. I was waiting for an email confirmation from them regarding my purchase so I reached out to them on Facebook. Super swift response and nice manner.
They explained they had emailed me and to my fault it was in my email but my app wouldn't show it I had to check my outlook online instead where it showed so it was my error. The item arrived within 2 days so I was really happy!
Definitely worth using.
27 March 2021
Unprompted review
Surprised that this could have been…
Surprised that this could have been delivered at the price, pleased at the quality. recommended.
23 March 2021
Service was very good
Service was very good, the wrong item delivered. After contacting a full refund given and told to keep the item. OK, so it wasn't what I wanted but I'm not out of pocket.
3 March 2021
Excellent service
Excellent service, despite having to return the item ordered, which was down to my mistake.
23 February 2021
Reply from Box a Thing
Thanks Bailey. Glad we were able to assist you!
Fantastic quality
21 February 2021
Arrived when promised.
20 February 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.