While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. e-Commerce Solution Provider

Written by the company

The online marketplace championing independent British jewelers


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend

Highly recommend if you’re looking for bespoke jewellery but don’t know where to start. Billy took my inspiration pictures and recommended a handful of designers who make similar jewellery. He was very responsive and easy to work with. Ultimately we chose to work with Jade and the ring is perfect!

31 January 2025
Unprompted review
Rated 5 out of 5 stars

100% recommend using Boutee!

I found Boutee during a quick Google search to find out how to choose an engagement ring. I completed the quiz that asked me about my likes and dislikes and about what was important to me and received a response from Billy at Boutee so quickly! We chatted via email about what sort of ring I was looking for and he recommended two designers that I might like. I was able to look through their work and choose who I wanted to meet and Billy put us in touch. The process was so easy and simple and was really helpful as I had no clue where to even begin when I started looking. I have now received my dream engagement ring and I love that I was able to have my input on what it looked like and how it was made. Billy kept in touch throughout the process in case I had any questions or concerns. I would really recommend this company to everyone (and I do!).

22 June 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

My experience with Boutee has been exceptional. I stumbled across this service online after disappointing search for my dream engagement ring with many larger companies. Boutee offers that personalised experience that I needed which directed me to a unique and independent jewellery maker. The communication from that moment on was swift and seamless and within 6 weeks I was proposed to with the most beautiful ring that I'll now cherish forever!
Thank you Billy and the Boutee team for your attention to detail and outstanding customer service!

20 April 2024
Unprompted review
Rated 5 out of 5 stars

I can’t say enough great things!!

I can’t say enough great things about Boutee. Their quiz to help connect you with a jeweler was fun and simple. I loved the suggestions they provided and was quickly able to connect with an incredible jeweler. I’m absolutely in love with my ring and am now recently engaged! Billy, the co-founder, personally reached out to me to ask about the engagement and when I sent him photos, he said they whole team was passing them around and high fiving, which just put the biggest smile on my face. They even sent my fiancée and I a card and some champagne to celebrate. This is some of the best customer service I’ve ever received and I truly feel Boutee’s team went above and beyond. I’d recommend them to absolutely anyone and everyone.

18 February 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic choice of designers

Great choice - an introduction to interesting designers which I wouldn’t have found otherwise. Excellent service & quick delivery.

4 July 2023
Boutee logo

Reply from Boutee

Thank you so much, Lorraine!

Rated 5 out of 5 stars

Easy to find bespoke pieces!

Very much recommend. Was easy to use, and Boutee helped me find an independent jeweller that was perfectly matched to what I was looking for. Couldn’t be happier with my bespoke piece

2 April 2023
Rated 5 out of 5 stars

So user friendly

Boutee is a great, professional website. It helped me tailor the perfect ring through its easy to use quiz feature. It’s unlike anything I’ve seen or used before - not every day you get to design or choose the specifics of your own ring!

2 April 2023
Rated 5 out of 5 stars

You must shop here!!!!

You must shop here!!!!! I absolutely love the necklace that I bought from boutee. The website is fantastic and it's really amazing to know that this was from an independent jeweler!! The process was really smooth and I'll definitely be going back!

1 September 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look