Following my complaint about the flowers received ,Bouquets By Post duly sent a replacement bqt. However after 3 days the roses ( having been conditioned correctly - I am a qualified florist ) have d... See more
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Bouquets By Post All are welcome to leave a review for us on Trustpilot. Please be aware that we are not paid members of Trustpilot; the majority of the reviews there are organic and may not have a valid order number. We feel we are best able to serve our customers by offering great, low-value bouquets while keeping our costs as low as possible. For any genuine customer issues, please contact our customer service team, who will be more than happy to help. Thank you, At Bouquets By Post we’re all about making people’s day brilliant We are independent Florists, we are not part of any network, we fulfill all orders direct. Bouquets By Post is home to the most freshest and vibrant flowers offering great deals on Bouquets By Post stunning arrangements and bouquets in the UK. Whether you are sending a bouquet to celebrate a special event, make your mother feel extra-special, say I'm sorry, or just to say hello, we've got you covered. We are convenient way to shop for flowers and at competitive prices you can count on us. With Bouquets By Post a smile is just a bouquet away. We want to make shopping with us as easy and stress-free as possible, and it’s our commitment to customer satisfaction that sets us apart from our competitors. Our dedicated customer service team are on hand seven days a week to assist with any problems you might have. If you have any questions, or if you’d like to talk through our products in more detail, please don’t hesitate to contact us.
Contact info
Stone Close, UB7 8JU, West Drayton, United Kingdom
- bouquetsbypost.com
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I Woudnt
They never delivered the flowers meant for my brother who lost his son. No explanation just a refund.
Lovely bouquet of flowers
Lovely bouquet of flowers delivered on time as promised. This is my second order and am delighted with the service
Thank you
Beautiful looking flowers
Beautiful looking flowers, efficient delivery! Great value for money! Thank You 5🌟
I ordered a bouquet of flowers
I bought a bouquet of flowers and chocolates for my daughter’s weddings anniversary. They were delivered on time and she was delighted with them.
I would recommend this website and will most certainly use them again.
Really disappointed..
Really disappointed... Ordered flowers for a friend's birthday.. They arrived 2 days late with no update, no response to my emails or voicemails, no answer on phone either. The when they have arrived the Lillie's, which are her favourite, are snapped and half dead, the roses look wilted and I'm genuinely fuming. This was the friends first birthday without her son and we tried to do something nice and unfortunately you spoilt it. Also looks like you hand pick your reviews as couldn't find anywhere directly on site to do a review.
I sent my sister flowers and she…
I sent my sister flowers and she received them on time and they were just like on the photo 😊🤌🏼 I am really happy it worked out. Ufff!
because I was so scared it wont get to her at all (the uk post you know) and the flowers wont be as beautiful. On the contrary! Everything was fine ❤️🙈 I truly recommended this website. Thank you guys for making an effort and making my sister's day awesome! I will definetaly use your services again for my sister's or dad's Birthday.
Flowers were so beautiful and fresh…
Flowers were so beautiful and fresh arrived on time. Team was so supportive. Replied quickly for my concerns. Highly recommended
Amazing flowers 💐 …
The bouquet i sent to my friend was beautiful she said and smelt amazing.
The price is so good and delivered on the date I requested.
Highly recommend.
Very disappointing flowers
Very disappointing flowers - to the point of embarrassing! I ordered 2 bouquets of flowers, one for each of my daughters. They both arrived in an awful condition. The roses were beyond their sell by date, the lillies were broken. In fact although I have given 2 stars, it represents 1 star per bouquet as I couldn't give zero stars.
I contacted Customer Service, sent photos as requested, only to be told they felt the bouquets were of an acceptable quality.
After several emails, they have offered 20% refund. This does not make up for the incredibly poor standard of their bouquets. In fact I will go as far to say that their photos are a misinterpretation of their goods.
Needless to say, I'll never use them again!
Arrived with no delivery notification
Arrived with no delivery notification
paid for ballon no balloon
No tracking information provided so was constantly worrying and checking
Beautiful flowers delivered on time…
Beautiful flowers delivered on time wonderful service will recommend to friends and family and will order again
Poor
The company emailed me on Friday the 19th of June stating my order was ready for dispatch. I wanted them delivered on the 22nd. I asked how they can be ready on a Friday for delivery 4 days later. No response. Some of the roses were already going brown on arrival.
Ive written a review on their website with images. No response. Not good enough.
Ordered Bouquet of flowers as my…
Ordered Bouquet of flowers as my friends mum had passed away, delivery date for 17th June, as yet not received, have tried to call several times and emailed, no response. Terrible customer service!! Won't use again!!
Date of delivery means nothing
Quick and easy to order. I needed next day delivery for an anniversary and pleased that delivery date was accepted for delivery the next day. What it didn't say was delivery can be any date around the date selected. I asked for a refund as it still wasn't delivered two days after the date needed and received an abrupt email basically say tough luck. Won't be using these again. Still not been delivered.
Day late and left in the bin
Brought my wife a bouquets of flowers and a small balloon, choose a date which was our anniversary for them to arrive. The day arrived and nothing showed. I emailed and got no answer, they arrived a day late and left in the bin whilst we was at work. It they had arrived on time my wife had been home all day so they wouldn’t have ended up with Royal Mail throwing them in the bin the next day! Very disappointing. Flowers were half dead and barely any buds. Won’t use again. At least the balloon arrived ok with it.
Excellent flowers perfect on the…
Excellent flowers perfect on the purse... Wonderful service all the way through the letter box or to the door..
Beautiful Bouquet Despite My Post Code Mis-type
Despite my mis-typing the delivery postcode and the flowers going to Poole, Coventry and Gatwick parcel Force before being delivered to the correct address, I am thrilled that they were not only still alive, but actually gorgeous!
Thank you.
Shocking!
I would give -1 id i could. Im very dissapounted and annoyed with this florist. DONT BOTHER ORDERING!!!
I made the purchase 13th june for them to be delivered to my sons nanna to cheer her up and show aporeciation. She waited in on the 16th june all day for them to not turn up. DONT bother contacting them as i have made several calls;just to be met by voicemail, left messages,sent emails and no reply. Its showing that they havent even sent them and its 18th. Not happy aa i paid premium delivery too. Now looking into getting a refund which will be fun as on the website i cant find anywhere to request a refund. Just AVOID AVOID.
** Update**
Now they have contacted me tried to tell me i didnt set a date when i ordered and paid. Hmmm i did, because it shows was expected tueseday. So sent screenshots of the proof, well now they making the bouquet and is being sent 24 hour tracking!!!
I ordered flowers in advance for my…
I ordered flowers in advance for my friends birthday. They arrived on time and were absolutely beautiful. I ordered the lemon and white bouquet and was also given a time slot. I passed this onto my friend so she wasn’t waiting in all day. My experience using this Company has been positive and I would recommend them for your flowers
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