Bottle In A Box Reviews 

283
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ordered a box for my friends 40th Birthday,Dpd have lost it but the support from bottle in a box is non existent and im not holding any hope of this getting sorted,probably £40 down the drain!

Rated 5 out of 5 stars

Have used 'Bottle in a Box' on 2 occasions for my adult children's Birthdays. Extremely pleased on each occasion for their wine hamper gifts, which created delight. High quality products with exqu... See more

Rated 5 out of 5 stars

Due to COVID 19, our friends from Yorkshire could not visit us for his birthday. I ordered gin, in birthday box ! Two weeks before delivery ! The company are amazing, kept me updated by e mail, an... See more

Rated 5 out of 5 stars

The order was a gift. We assumed the order would go out quickly and wrote our greeting accordingly. BinaB sent an email seeing it was a birthday present to ask if we wanted it to go out immediately be... See more

Company details

  1. Liquor Store
  2. Alcohol Store
  3. Gift Shop

Written by the company

Bottle In A Box is the UK’s premier online alcohol gift shop, dedicated to creating the ideal gift experience for both the person giving and the person receiving our gifts. We stock a wide selection of Gin, Wine, Rum, Whisky, Vodka, Beer and Miniature bottles, which are paired with expertly selected mixers and accompaniments, packaged in your choice of gift box with a free personalised gift message.


Contact info

3.2

Average

TrustScore 3 out of 5

283 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(283)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Courier did not deliver when we gave…

Courier did not deliver when we gave them a confirmed area to drop ... birthday gift was then late . Couldn’t change the email details to confirm with receiver when to collect.

1 March 2020
Unprompted review
Bottle In A Box logo

Reply from Bottle In A Box

We are very sorry the birthday was missed but as you confirmed in your email the delivery was attempted by the couriers but the recipient wasn't in to accept the delivery, therefore it was taken back to the couriers depot. As soon as you made us aware of the issue we contacted the couriers and forwarded instructions to the recipient on how to collect from a pick up shop and kept you updated.

Rated 4 out of 5 stars

A great new rum that was of high…

A great new rum that was of high quality. The only downside would be that the mixers were very small - albeit very tasty.

Quickly and securely shipped. I'm looking forward to the next delivery.

11 February 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Delivered on time and sent emails with updates. Was a birthday present and received well.

14 January 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look