This time I ordered an iPhone X. Refurbished. Again it arrived in perfect state, with a perfect batery. The last time I ordered at Botom I received a product that was not funcioning well. Why br... See more
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Botom.nl, right after my online purchase of a "bread-machine", contacted me stating that only within two weeks my purchased item would become available for delivery. Perfect! This is how it always... See more
Botom has a very proactive and responsive customer service team. They were swift in assisting me when I had questions about my latest purchase. I have now made 4 purchases with them and their service... See more
Company replied
Ordered a Samsung S9 B-class. Phone was in perfect condition. An employee answered some questions concerning the phone through chat. Very helpfull.
Company replied
Company details
About Botom.nl
Information provided by various external sources
Contact info
Oudestraat 239, 8261 CN, Kampen, Netherlands
- +31 38 85 37590
- info@botom.nl
- botom.nl
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Very pleased with my buy!
I was very pleased with my purchase as my huawei p10 lite came inside the original box with all extras still in the original plastic (earphones and charger). I bought an A-Klasse phone so no damage on the outside as well. The only thing that did kind of big me when starting up my phone is that is was connected to Vodafone (Dutch telecom company) and therefore wanted all kinds of info. Luckily I could delete all apps without giving any info, but a headsup on these kind of things would have been nice! I am 150% satisfied with my purchase and would recomment it to family and friends :)

Reply from Botom.nl
Reliable store
Reliable store, easy to contact, answered all my questions.
Product as described.
Will use this store again.

Reply from Botom.nl
Excellent price and service
Excellent price and service! Bought here twice allready and will keep buying my future smartphones here.

Reply from Botom.nl
Great store
Great store, only i got 2 C-Class products.
The first one in allot better shape.

Reply from Botom.nl
I bought a phone in b class
I bought a phone in b class. Had a very small scratch on the screen, thats it. Barely visible. So i was very happy with the phone, bettee than expected

Reply from Botom.nl

Reply from Botom.nl
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