Bossmacs Reviews 

Professional and diligent assessment, quoting and collection process dealing with apple macs. Good communication and prompt settlement made it a pleasure to deal with. Highly recommended.

I’ve personally dealt with this company.
So reliable.
The AI reviews on this company are totally untrue.
Thank you Bossmacs and Andy

I HIGHLY RECOMMEND this company! Fast, efficient and incredibly friendly. Got a fantastic price for my Macbook Pro and they took care of everything. Received the money very quickly. Thank you so much!

Updated entry:

My MacBook was sent via Royal Mail special delivery in pristine condition, and arrived on Wednesday 14th January. An email was apparently sent by the buyer on 16th, confirming receipt and that outwardly, the MacBook was as described, but would be tested fully, in due course . I didn't receive that email, but it was re sent to me last week.

Following further correspondence regarding inspection and timeframes for payment, the buyer kept me updated and I received payment this morning, together with £20 for using my own choice of courier.

Was looking to move my Macbook pro M2 on and didn't really want the hassle of a private sale with all the scammers about, and found BossMacs, offered a great price and shipping it was easy. Was very nervous posting off my laptop at first but after speaking with Andy he put my mind at rest and was fourth coming with any details I requested to give confidence, it was over the Christmas period and also Andy had personal issues to deal with but the communication continued and was paid the full amount offered at the start. All in a very smooth process and a trusted buyer, so don't hesitate if you need to move your products on for a very good price.

Bossmacs offered the highest buy price it was easy to set up a delivery pickup from the email i received and i received the money within the time frame of 7 to 10 working days of receiving the mac and with it been so close to Christmas i didn't think i was going to happen

I sold my Macbook air to boss macs, and even though Andy was going through horrendous person issues he still made time to get back to me and process my Macbook in a timely manner especially due to the circumstances.
The service was professional and I received the exact amount that was quoted for the laptop.
Thank you so much Boss macs

Absolutely shocking. Avoid at all costs.

I accepted an original trade-in valuation of £680. After they received my MacBook, they claimed it was damaged and dropped the offer to £400. Which in itself is ridiculous when even with the damage they were stating I could still get over £600 elsewhere.

They first mentioned the price had altered due to “micro scratches”, then sent a photo of a deep, curved scratch that is blatantly obvious. I disputed it because it wasn’t there when I last used the laptop and I have photos from that time. The scratch also looked clearly new and clean. They then tried to tell me it “wasn’t visible” and that “you wouldn’t notice it” trying to gas light me into believing it was there when I sent it. None of this however matches the photo they sent.

The attitude was worse than the valuation. I got a rude call from a no caller ID number, where I was told I was “insulting his experience” for questioning it, and I was then threatened with legal action if I was to leave a bad review. Completely unprofessional and meaning there was no way to trace the call.

When I held my stance and said I’d have the device back and seek advice, they then said they would personally return it instead of sending it back via a courier, which I did not accept. Back and forth they still tried to deny any damage but it’s funny how once I mentioned taking it further, the price magically moved from £400 to £650. After that, my emails were ignored for days and I had to chase multiple times. They then tried to reset the payment timeframe because a “revised quote” was accepted but this being a revised quote that only existed because of the disputed damage that appeared after they received the device.

I eventually accepted £650 just to end the stress, but the device was still left damaged through their process and there was no proper remedy for that loss. Other companies like Back Market might offer a bit less, but it’s worth taking the small hit to avoid the hassle and this unprofessional, awful company.

I recently sold several devices to Boss Macs and was very impressed with the way they handled the process. Communication was clear and professional throughout, and they kept me updated along the way.

Even during what I understand has been a very challenging period for them personally, they still made sure everything was resolved properly and with genuine care. I really appreciate their integrity and commitment to making things right.

It’s rare to come across a business that balances professionalism with such a human touch. I wouldn’t hesitate to recommend Boss Macs to anyone looking to sell their tech and will happily use them again in the future.

Great Price for selling my product, Above any others out there. Great service and good communication from the owner. Until next time thanks.

Great company to deal with. No fuss, no issues. Paid the agreed amount. Have used many times and will continue to use again. If you have never used them, give them a try.

I appreciated how transparent everything was. No vague updates or chasing support. They told me what would happen and stuck to it. The payment came in just as promised, no surprises.

I was VERY skeptical at first to mail my laptop for money. However, Bossmacs offered me a competitive price for my Macbook, so I took the chance.

I shipped the laptop and then about roughly 12 business days later he sent the payment. The terms and conditions said it would take 2-7 business days. When the payment didn't come initially in that window, I emailed and owner and he was very responsive each time and assured me there was just a delay.

This is a trustworthy company.

Bossmacs offered top price for my Mac and and they honoured the quote.

Boss Macs gave me a much better offer for my Mac mini than other company. Once they received the device, they processed the payment quickly and without any hassle. I highly recommend their service to anyone looking for a fair deal and prompt payout!

The price quoted was by far the highest price by any UK online company. The process was smooth , easy and pain free. They kept replying to all my emails within minutes and I even received the money for my MacBook Pro within 24 hrs after they had received it. In fact, it was paid the same day ! Do not use any other Apply buyer to sell your Apple computer devices online. AMAZING experience ! We can now pay our veterinary bill for the operation needed for our dog. Thank you Boss Mac !!

Bought a MacBook Pro 16 inch M1 Max for Boss Macs through Ebay.

The Speed of the delivery and Packaging was superb, well packaged with plenty or bubble wrap to stop any hard impacts, using UPS courier was an excellent choice to!

the description of the item was great, everything as described, the value was also excellent was was really close to other refurbishes out and in from Ebay.

Andy the gentlemen who served me was fast at responses with my questions, professional, helpful, efficient and polite.
I was also impressed with the 1 year warranty and eBay support for customers using Boss Macs. I can understand why there are so many positive and happy reviews from their customers (now one of them is me!)

I feel confident in recommending Boss Macs to anyone looking to purchased used and refurbished Macs!

Thank You.

I have contacted you numerous times by phone and email asking when I will be paid, with no response!

Very quick to issue a shipping label after accepting the quote and quick to process payment after the computer was received by Boss Macs. I appreciate all the communications during the process. Thank you!

I recently sold my Mac mini with Bossmacs and was impressed by their efficiency. They provided clear instructions and organised a fast courier collection. The payment matched the quoted amount, making the entire experience stress-free. Great service overall.