We were able to make an appointment on a Sunday morning for an engineer to come on Tuesday to look at our 4 month old dishwasher that had stopped working with an E31 error code. The engineer was able... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Quality products which, in my experience, last well and are worth the price. Always substantial in appearance. The Bosch Centre is a good idea as gives a range of information. My one customer servi... See more
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Happy with telephone call taken by bosch. Appointment booked quickly. Engineer phoned before arrival. Was polite and courteous. Checked machine and informed us what was going to happen. Very happy to... See more
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What i love most about Bosch 4series stand mixer is how convenient and compact it is. It doesn't take up much space on the kitchen counter, yet it offers a great range of functions making it very ver... See more
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Company details
About Bosch Home UK
Written by the company
At Bosch Home UK, we're continuously developing and desiging new initiatives to make your life at home easier.
We are a global leader in large and small home appliances, specialising in eco-friendly technology, our products are invented for life.
Deriving from our commitment and thoroughness with every single product made, our home appliances represent uncompromising quality, technical perfection and absolute reliability.
By your side – today, tomorrow and in the future. Our home appliances. We can't simply cancel your daily routines for you. But we can shorten them for you. We always offer absolute peak performance to make your everyday life easier. Our home appliances represent uncompromising quality, technical perfection and absolute reliability. Yesterday, today and in the future.
Our range includes; Dishwashers, Hobs, Fridge Freezers, washing machines, vacuum cleaners and many more.
Bosch strives to invent for life. But unpredictability is one of life’s certainties. So we want to equip and support our customers in any circumstances.
If our customer should ever run into difficulties, faults or issues, we are proud to offer the Bosch Genuine Service.
The Bosch Genuine Service consists of our 350 specialised engineers who can repair Bosch appliances. This dedicated team is trained to be able to repair, but also increase and improve an appliance’s longevity. Just another reason why Bosch large appliances are one of the best investments you can make for your home.
Our team of local and highly skilled engineers come with unparalleled knowledge and expertise when it comes to Bosch appliance repairs.
visit our website contact usTwo Year Manufacturer's Warranty
Written by the company
- All Bosch appliances have a two year manufacturer's warranty as standard to protect against any manufacturing and material faults and defects during this warranty period.
- To register your appliance online for its two year manufacturer's warranty, please create a MyBosch account, or log in to your MyBosch account if you already have one.
Contact info
Old Wolverton Road, MK12 5PT, Milton Keynes, United Kingdom
- +44 344 892 0115
- bosch-home.co.uk
4.8
Excellent
29K reviews
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Timely
Timely, easy to arrange, delivered as promised - excellent service. Thank you!
8 September 2026
Reply from Bosch Home UK
Hello, thank you for your review.
We are pleased you found our service timely, easy to arrange, and delivered as promised.
Thanks,
Becki
Bosch Home Appliance Customer Service
Excellent service :-)
8 September 2026
Reply from Bosch Home UK
Hello, thank you for your review.
We are delighted you found our service to be excellent.
Thanks,
Becki
Bosch Home Appliance Customer Service
Reply from Bosch Home UK
Hello, thank you for your review.
We are glad you received good service and that the job was done promptly.
Thanks,
Becki
Bosch Home Appliance Customer Service
Reply from Bosch Home UK
Hello, thank you for your review.
We are happy to hear our engineer was very helpful and solved your problem.
Thanks,
Becki
Bosch Home Appliance Customer Service
Well done Bosch
Well done Bosch, all sorted with no hassle and service staff very professional.
14 August 2026
Reply from Bosch Home UK
Hello, thank you for your review.
We are delighted that everything was sorted without hassle and that our service staff were very professional.
Thanks,
Becki
Bosch Home Appliance Customer Service
Excellent customer service
Excellent customer service.
Very knowledgeable engineers.
Efficient service
8 September 2026
Reply from Bosch Home UK
Hello, thank you for your review.
We appreciate you highlighting our excellent customer service and knowledgeable, efficient engineers.
Thanks,
Becki
Bosch Home Appliance Customer Service
Good after sales care
There was a response which is positive. My situation evaluated and I will receive a replacement of faulty part.
11 September 2026
Unprompted review
Reply from Bosch Home UK
Hello, thank you for your review.
We are glad we could evaluate your situation and arrange for a replacement part to be sent.
Thanks,
Becki
Bosch Home Appliance Customer Service
Reply from Bosch Home UK
Hello, thank you for your review.
We are pleased you were happy with the prompt service you received.
Thanks,
Becki
Bosch Home Appliance Customer Service
Reply from Bosch Home UK
Hello, thank you for your review.
We are happy to hear that you found our service to be excellent, prompt, and punctual.
Thanks,
Becki
Bosch Home Appliance Customer Service
Difficult problem related to a trapped…
Difficult problem related to a trapped wire during initial assembly finally sorted out at no cost to us. An efficient and helpful technician finally solved the problem.
10 September 2026
Reply from Bosch Home UK
Hello, thank you for your review.
We are glad our helpful technician was able to resolve the difficult problem with the trapped wire.
Thanks,
Becki
Bosch Home Appliance Customer Service
Reply from Bosch Home UK
Hello, thank you for your review.
We are delighted to hear you feel our service matches the quality of our products.
Thanks,
Becki
Bosch Home Appliance Customer Service
Expert advice very much appreciated!
I required advice in respect of my Bosch dishwasher which had been installed incorrectly by Wren Kitchens with whom I am in dispute regarding a £20,000 new kitchen given the installation has been sub-standard. It was a relief to be provided with expert advice and very refreshing to be helped.
10 September 2026
Reply from Bosch Home UK
Hello, thank you for your review.
We are sorry to hear about the issues you have experienced with your kitchen installation, but we are glad that our team could provide you with expert advice for your dishwasher.
Thanks,
Becki
Bosch Home Appliance Customer Service
Reply from Bosch Home UK
Hello, thank you for your review.
We are pleased to hear that our engineer was great and very helpful in resolving the leak.
Thanks,
Becki
Bosch Home Appliance Customer Service
Reply from Bosch Home UK
Hello, thank you for your review.
We're pleased to hear that you received quick service and that the required spares arrived promptly.
Thank you again for your feedback,
Em
Bosch Home Appliance Customer Service
The engineer was very pleasant and…
The engineer was very pleasant and fixed the problem with the washing machine.
10 September 2026
Reply from Bosch Home UK
Hello, thank you for your review.
We are delighted to hear that the engineer was pleasant and successfully fixed the problem with your washing machine.
Thank you again for your feedback,
Em
Bosch Home Appliance Customer Service
Engineer arrived on time after giving…
Engineer arrived on time after giving notice. He got it sorted in around an hour. Very polite person.
10 September 2026
Reply from Bosch Home UK
Hello, thank you for your review.
We're happy to hear that the engineer arrived on time after giving notice and was able to get your appliance sorted so quickly. It's also great to know that you found them to be very polite.
Thank you again for your feedback,
Em
Bosch Home Appliance Customer Service
Reply from Bosch Home UK
Hello, thank you for your review.
We are thrilled to hear that you received fantastic service from us.
Thank you again for your feedback,
Em
Bosch Home Appliance Customer Service
Efficient and friendly
Quick, efficient and successful repair. Friendly repair engineer.
10 September 2026
Reply from Bosch Home UK
Hi, thank you for taking the time to leave a review.
We're delighted to hear that the repair was quick, efficient, and successful, and that you found our engineer friendly.
Thanks, James.
Bosch Home Appliances Customer Service.
Excellent communication and service
10 September 2026
Reply from Bosch Home UK
Hi, thanks for taking the time to leave a review on Trustpilot, I'm glad to hear you found our communication and service great! Thanks - Craig
Bosch Home Appliance Customer Service
Reply from Bosch Home UK
Hello, thank you for your review.
We're glad to hear you found our service to be very efficient.
Thank you again for your feedback,
Em
Bosch Home Appliance Customer Service
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