The boot-bag Group Reviews 

1,175
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great communication throughout making sure right purhase. Fitted to my Jeep today easy to do, and instructions were sent to me via emai after purchase. Great quality, value for money if you have got r... See more

Company replied

Rated 5 out of 5 stars

We recently purchased a hatch bag from The Boot-Bag Group for the back of our Mini, as we wanted extra packing space for weekend camping trips. The instructions were emailed to us bef... See more

Company replied

Rated 5 out of 5 stars

Communication with this company was excellent although the boot rack is well made and functional it didn't suit our requirements mainly because on a 24 hour trip on a ferry the rubber feet securing... See more

Company replied

Rated 3 out of 5 stars

Purchased a "Mazda Miata ND Trunk Luggage Rack : Revo-Rack Black ( Specific Model for ND With Sirius antenna or lip spoiler )", seems sturdy overall. First time I tried to use the straps they broke.... See more

Company replied

Company details

  1. Car Accessories Store

Written by the company

Designers and manufacturers of innovative luggage solutions for convertibles since 2008. Home of the innovative Boot-bag & Revo-Rack. We are based in Buckingham UK & Rotterdam Netherlands we ship globally.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,175)

31 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick delivery

5 June 2023
The boot-bag Group logo

Reply from The boot-bag Group

Many thanks for the 5 stars, safe travels in Ohio with your boot-bag. Antony Liza &. the team

Rated 5 out of 5 stars

Fantastic

Fantastic! Works great with my Miata RF.

20 May 2023
The boot-bag Group logo

Reply from The boot-bag Group

Many thanks for the 5 stars happy travels with your boot-bag. Liza Antony & The team.

Rated 5 out of 5 stars

Love my rack

Love my rack. Works great

4 May 2023
The boot-bag Group logo

Reply from The boot-bag Group

Many thanks for the 5 stars Roy safe travels. Antony Liza & the team

Rated 5 out of 5 stars

All I need to say is it works

All I need to say is it works! Its brilliant, even with luggage in the boot we could have the roof down and play golf.
The company are also 5 star.
Buy one you wont be disappointed.

21 May 2023
Unprompted review
The boot-bag Group logo

Reply from The boot-bag Group

Many thanks David great to hear the Revo-Rack met expectations. Happy travels in the future. Antony Liza & the team.

Rated 5 out of 5 stars

Extra luggage capacity

I purchased the luggage rack for extra capacity in my wife's MX5. She didn't want a permanently fitted one or the sort that fitted with straps. This was the perfect answer. We first used it to travel to Manchester airport. It was blowing a gale and pouring down. It didn't budge an inch. Brilliant. Have used it a couple of times since with the same result. Cannot recommend it enough. Well made, sturdy and looks good. 👌

25 September 2022
Unprompted review
The boot-bag Group logo

Reply from The boot-bag Group

Many thanks for the 5 star review and nice email, safe travels in the future. Antony Liza & the team

Rated 5 out of 5 stars

The Revo Rack leaves ring…

The Revo Rack leaves ring marks on my paint protection film (PPF) in less than 10 minutes being on the car even after moistening the cups well as instructed. I'm inclined to think that if I didn't have PPF on my car, the ring marks could have permanently affected the paint. I'm also concerned that given enough time, there's a risk the ring marking may penetrate through the film that I have installed. At any rate, I don't want to test it [on my bare paint]. It's otherwise an innovative product and seems to hold firm and is easy to remove. It's however not capable of staying on the car for more than 2 hours without being checked for adequate suction as the instructions say, so having to stop that frequently on a long road trip to check it is not very convenient. After purchase, I also got to thinking about the possible liability I'd incur if this falls off the car and causes a vehicle behind me to have an accident, plus the likely loss of my property attached. This is something I'm likely to use rarely, but a good capability to keep on hand if I need to move something a reasonable distance without any worry of detachment. I would recommend using as instructed and expect the chance it leaves some ring marks on PPF. *Note - this review has been edited after the assurances received below, from 2 star rating to 4. ** Second update: upon further discovery, it seems that the self-healing properties of my PPF, activated by a few days of sun & heat exposure, have adequately removed all traces of these ring marks. Despite the PPF healing based only on the cups being on the boot lid for 10 minutes, I am increasing my rating to 5 stars as a benefit of the doubt, but I think my review is still relevant in helping customers know what to expect immediately if they have PPF on their cars. I would also encourage Boot-bag to study how well the rack can stay on a car with PPF vs no PPF.

12 May 2023
The boot-bag Group logo

Reply from The boot-bag Group

hi Gary.

Thank you for the review.

Revo-Rack is not designed to be used on cars with PPF. Its designed to be used on paint. Where a proper vacuum can be achieved and maintained for over 6 hours.

The marks on the PPF are just the water entering the PPF as its porous. I am sure they will evaporate.

We have been selling and making these since 2016 with over 10,000 sold. Not one failure. We have customers who have literally driven across the USA with Revo-Racks attached.

Its also been independently tested and certified to carry 45lbs/20kg by TUV in Germany. We would be pretty silly to manufacture and market a product that did not work as advertised and would not have been trading since 2008 if we did. Ultimately it would be our liability if it came off the car and caused a pile up or damaged paintwork.

Most customers contact us prior to purchase to ask about fitting the Revo-Rack to PPF at which point we say no.

We will learn from this and make it more prominent on the website that Revo-Rack cannot be used on PPF.

If you want to reach out to us about a return assuming the Revo-Rack is undamaged and complete I will see what we can do.


23/5

Thanks for the updated review, and yes we will research Revo-Rack & PPF. Its worked perfectly for 7 years on cars with no PPF.

Regards


Antony


Rated 5 out of 5 stars

My review maybe updated after HRPT 2023

Well I haven’t actually installed my rack yet. Waiting for the Motortrend HRPT 2023 to start on June 12 in Atlanta GA.
But I can verify that so far my experience has been great! Online ordering was simple, shipping from UK to south Alabama was effortless. Arrived on time and was packaged to protect. It appears to be well built with strong materials. Everything they advertised has been true, so I praying the suction cups don’t scratch my perfect, original Torch red paint job on my stock 1995 convertible vette. I promise if I receive damage I will update my review asap.

24 April 2023
The boot-bag Group logo

Reply from The boot-bag Group

Many thanks for the 5 stars and great feedback. If the instructions are followed the Revo-Rack will not leave a trace. Clean the base of the cups prior to the first use, wipe the paint with a damp cloth and remove at the end of the day and all will be fine. Enjoy Motortrend HRPT 23 ! Antony Liza &. the team.

Rated 5 out of 5 stars

Great design as not available from Audi

Delivered on time - easy to fit to Mk 3 TT - does the job. Second purchase of this boot rack

Packaging went awry, with loose washers and screws floating around carboard packaging but, thankfully, all were still present and correct.

11 May 2023
Unprompted review
The boot-bag Group logo

Reply from The boot-bag Group

Phew on the bolts and washers ! Great that you are happy with the Spring Rack, safe travels. Antony Liza & the team.

Rated 5 out of 5 stars

Very prompt and efficient service.

Very prompt and efficient service.
Item purchased for my partner who has an MG ( 1972) and he is delighted too !!j

3 May 2023
The boot-bag Group logo

Reply from The boot-bag Group

Many thanks for the 5 stars. Great to hear you are happy with the service and stainless steel luggage rack. Safe travels in your MG. Antony Liza & The team

Rated 5 out of 5 stars

The rack works

We used the Sky luggage rack this past week for a 2000 mile round trip vacation. I did put a safety strap on it just to make sure. It never loosened up. We carried 2 folding camp chairs and dirty laundry in a dry bag on it. It worked great.

2 May 2023
The boot-bag Group logo

Reply from The boot-bag Group

Many thanks for the 5 star review. Glad the Revo-Rack served you well. Safe travels in the future. Antony Liza & the team.

Rated 5 out of 5 stars

Great service and quality product

The website is very clear and easy to use. I needed a boot rack at short notice, and Boot-Bag had a suitable one in stock. The product itself is well made and fitted the car perfectly.

14 April 2023
Unprompted review
The boot-bag Group logo

Reply from The boot-bag Group

Great ! Thanks for the 5 stars good to hear the boot rack worked well. Safe travels in the future Antony Liza & the team

Rated 5 out of 5 stars

Very helpful, excellent quality made in UK

Very helpful and informative, order received in double quick time and excellent quality.
PERFECT…..!

5 May 2023
Unprompted review
The boot-bag Group logo

Reply from The boot-bag Group

Many thanks for the 5 stars great to hear we are doing a good job. Antony Liza &. the team

Rated 5 out of 5 stars

Needed a very specific rack for our BMW…

Needed a very specific rack for our BMW Z4 and the staff answering phone were very helpful and more importantly knowledgeable in answering questions and certainly seemed to know their stuff. We have now used the rack on a weeks holiday in France and it performed perfectly and was easy to take on and off. Very impressed with a professional company basically dead chuffed.

21 April 2023
Unprompted review
The boot-bag Group logo

Reply from The boot-bag Group

Thanks for the 5 stars, great feedback, also good to hear the Revo-Rack performed as expected. Safe travels in the future. Antony Liza & the team

Rated 5 out of 5 stars

Excellent website with prompt replies to queries

Excellent website with explanatory videos and prompt responses to queries prior to buying.
Online orders made easy and delivery was quick.

21 April 2023
Unprompted review
The boot-bag Group logo

Reply from The boot-bag Group

Many thanks for the 5 stars, and feedback safe travels with your boot-bag. Antony Liza &. the team

Rated 5 out of 5 stars

Very good stuff for my Z4

Fast delivery, perfect material as promised, perfect service on questions I’ve had

30 April 2023
The boot-bag Group logo

Reply from The boot-bag Group

Many thanks for the 5 stars, safe travels with your Revo-Rack. Liza Antony & the team

Rated 5 out of 5 stars

Great product!

I am completely satisfied for the product.
I just arrived from a trip to Barcelona and back (almost 1800 km) and the rack exceeded any expectations.
The finishing and details are very accurate and the rack did not damage the car at all. I installed it on a BMW 123d coupe, I was not sure that could fit on its trunk since the website only shows application on convertible cars. However, thanks to the support of Antony who gave me the right dimension we would be able to check before the purchase.

24 April 2023
The boot-bag Group logo

Reply from The boot-bag Group

Thanks for the comprehensive 5 star review Alberto, really glad the spring rack worked ! Good to know for the future thanks also for the photos by email. Safe travels in the future. Antony

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look