Great communication throughout making sure right purhase. Fitted to my Jeep today easy to do, and instructions were sent to me via emai after purchase. Great quality, value for money if you have got r... See more
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See what reviewers are saying
We recently purchased a hatch bag from The Boot-Bag Group for the back of our Mini, as we wanted extra packing space for weekend camping trips. The instructions were emailed to us bef... See more
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Communication with this company was excellent although the boot rack is well made and functional it didn't suit our requirements mainly because on a 24 hour trip on a ferry the rubber feet securing... See more
Company replied
Purchased a "Mazda Miata ND Trunk Luggage Rack : Revo-Rack Black ( Specific Model for ND With Sirius antenna or lip spoiler )", seems sturdy overall. First time I tried to use the straps they broke.... See more
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Company details
Written by the company
Designers and manufacturers of innovative luggage solutions for convertibles since 2008. Home of the innovative Boot-bag & Revo-Rack. We are based in Buckingham UK & Rotterdam Netherlands we ship globally.
Contact info
Chandos House , MK18 1HD, Buckingham, United Kingdom
- +44 (0) 1865693063 & +31 (0) 103071036
- Antony@boot-bag.com
- boot-bag.com
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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NC500 road trip…
Great little bag for the back of my Mazda MX5, had to be carfull when packed as the retractable roof almost knocked to off the first time, was invaluable on a 7 day camping trip around the NC500, would recommend you buy this for that extra space.
11 September 2023
Unprompted review
Reply from The boot-bag Group
Many thanks for taking the time to review us and for the 5 stars. We need to to the NC500 at some point ! Antony Liza & the team
Bought a Revo-Rack about 3 years ago
Bought a Revo-Rack about 3 years ago, was quite happy with the product but this summer one of the pumps stopped working, tried to call and e-mail this Liza person several times, never received any reaction. After sales and customer service needs attention.
Ph.Van Gijsel
9 September 2023
Unprompted review
Reply from The boot-bag Group
Philip
Sorry to hear of your issues we have not had any messages on our phone system.
Please can you mail info@Revo-Rack.com or Antony@Revo-Rack.com and we will help you with the cup issues.
Philip I have found you in our system and emailed your Gmail account.
Antony
Use the rack very first time went out…
Use the rack very first time went out to palm springs California temperature about 120 degrees 2 hours dive with no problem very satisfied make life easier for having a MX-5 2023 thank you 👍
24 August 2023
Unprompted review
Reply from The boot-bag Group
Many thanks for the 5 stars much appreciated. Safe travels with your Revo-Rack. Antony Liza & the team
The speed of arrival of the item
6 August 2023
Delivery was in short time
Delivery was in short time, but please tell people before the delivery how long they have to wait.
Now it was in short time.
Specialy for an artikel needed for traveling, most people order a bag just before the start of a trip.
30 July 2023
Reply from The boot-bag Group
Many thanks for the 4 stars.
We do share courier tracking with all our customers so they can stay informed of there products progress. We do give an estimation of shipping time on the store but this can vary.
You are correct we work to tight deadlines as people need our products for a trip. I can see your boot-bag took 48hrs to be delivered and that you collected it from DHL to expedite the process.
Safe travels in the future and thanks for taking the time to review us. Antony Liza & the team.
It’s impossible to find out how to…
It’s impossible to find out how to attach the to the trunk lid. DHL charges extra for handeling.
14 July 2023
Reply from The boot-bag Group
hi Jens
We emailed instructions with the sales receipt. This was sent July 15th at 2.19pm. Please check your email.
I will also re-email them now.
In terms of the DHL charges this is beyond our control. As Norway is outside the EU I would expect import VAT to be added and a small admin charge from DHL. This would be the same for any overseas purchase again its beyond our control.
I hope that helps,
I really don't feel 2 stars is appropriate for things beyond our control, but its your review and thank you for taking the time.
6/8/23
Jens thanks for sharing the DHL invoice by email as suspected its import VAT & Customs Duties applied by the Norwegian tax authorities and beyond our control. This will apply to any imported goods.
I will add some text to the website to make future Norwegian customers aware- thats the best we can do.
Regards
Antony
CEO Boot-bag Group
Revo Rack missing parts, update
Missing parts! The rack looks well made and the suction cups look like they will hold the rack securely to the car, only I can't assemble it because the saddle washers, flat washers and 2 grommets were missing. I sent emails to both Liza (at the email provided on the information sheet included in the shipping box) and Antony (incorrect email address used for Antony) 7/20 and 7/21 requesting the missing parts be sent. Two weeks later, no reply from either and no parts. How could I possibly give a favorable review. I'm very dissatisfied with the boot-rack company. Update: Missing parts have finally arrived.
13 July 2023
Unprompted review
Reply from The boot-bag Group
We have not seen any emails from you.
We would never ignore a customer with issues its clearly not in our interest.
The parts should be in one of the boxes with the vacuum cups, we fully appreciate that you cannot use the Revo-Rack without the washers and bolts.
Obviously we want to sort this as soon as possible but without a name or order number we don't know who you are.
Please email me Antony@boot-bag.co.uk or call us on 44 1865 693063 and we will sort this.
6/8/23
As per emails we never got your original email no idea why. It may have gone into Junk and been deleted. We emailed you back within hours of seeing this after working out who you where on a Saturday and the missing items are in the post on the next working day.
If you can update this review once the items are received that would be greatly appreciated.
15/8/23
Thanks for the email Al, good news that the parts have arrived and you can now enjoy your Revo-Rack,
As I said in my reply to your email we can't respond to emails we never get. The good news is that you left a review on here and we became aware of the problem responded to you on a Saturday and posted the items on the Monday.
Antony
Boot Bag Original
Purchased a boot bag original for my 987.1 Porsche Boxster for a recent 2 week trip to France as although the Boxster offers a fair amount of luggage space I knew my wife would want to take more than space allowed.
Bag was delivered within a couple of days of ordering and was able to quickly attach to car with minimal problems.
Bag performed faultlessly and although only had really 1 day of bad weather when it rained heavily, contents remained bone dry.
Would highly recommend.
7 July 2023
Unprompted review
Reply from The boot-bag Group
Many thanks for the 5 stars, great to hear the boot-bag did the job sounds like a good road trip. Liza Antony & the team.
Fast delivery- thanks
Fast delivery- thanks
Great gear - just how you promoted it.
Very happy with it.
21 July 2023
Reply from The boot-bag Group
Many thanks for the 5 stars, happy travels with your Revo-Rack. Antony Liza & the team
Reply from The boot-bag Group
Many thanks for the 5 stars, safe travels with your Revo-Rack. Antony Liza & the team
Good quality
Good quality. Just as described on their site. Prompt delivery received in good condition.
3 July 2023
Reply from The boot-bag Group
Many thanks for the 5 stars safe travels with your boot-bag Antony Liza & the team
Reply from The boot-bag Group
Many thanks for the 5 stars great to hear you are happy with the boot-bag and that DHL got it to Pennsylvania in good time. Safe travels in the future. Antony Liza & the team
Love this luggage rack
Love this luggage rack, owning a small car.. this made it possible for road trips!
1 July 2023
Reply from The boot-bag Group
Many thanks of the 5 stars great to har you are happy with the Revo-Rack. Antony Liza & the team.
Great bit of kit
Great bit of kit. Helped transport much needed bits and bobs from London to the south of France with ease. Even when mildly loose it was fine. Only quibble was the black straps that keep everything together began to untangle in the wind, by the end of the journey looking like more like hair extensions - had to use scissors to trim these long strands off.
22 July 2023
Unprompted review
Reply from The boot-bag Group
hi Callum many thanks for the 4 star review. We do mention in the boot-bag instructions to trim the straps to length so they don't flap. If you melt the ends with a lighter where you cut them as per the instructions this will stop any fraying in the future. Hope that helps safe travels in the future. Antony Liza & the team
A ski rack with no hooks and straps.
I received exactly what I wanted and paid for. The quality appears to be very good.
29 June 2023
Reply from The boot-bag Group
Many thanks for the 5 stars. Great to hear the Revo-Rack and ski rack will do the job. Safe travels. Antony Liza & the team
Didn't perform as indicated.
I bought the boot bag, used the straps that were included and had it tied down with no movement when parked, however; during my trip the bag slipped down from the trunk surface to the fender area. I had to stop and remove it. I would like to know if there are weight or speed restrictions that would have caused this to occur?
16 July 2023
Unprompted review
Reply from The boot-bag Group
hi Kim,
We have been making and selling boot-bags since 2008 and have never had this issue.
We have sold over 25,000.
It sounds like the straps have not been correctly attached to the bag.
The bag has 6 ladder-locks on and the webbing straps need to be threaded through correctly so they are tight and don't move.
We suggest a weight of about 20kg/45lbs common sense says heavy solid objects in the trunk/boot and light soft objects in the boot-bag.
In terms of speed these have been used all over the globe and I am sure they have been used at high speed well above the recommended limits. We have customers with Ferrari's, Aston Martins etc.
I will email you with some pointers regarding the ladder-locks as I am 100% sure they were not threaded correctly, thats the issue.
Antony
Updated: The Original Boot-Bag does not fit.
Follow up: After reading Antony’s replie and his email to me, I will revise my review and give 4 stars. It’s not perfect for the reason stated but the suggestions given will be beneficial for sure. Finding the references referred are not easily found but they are there. I can recommend the Boot-Bag just be aware of its limitations with the RF.
The Original Boot-Bag seemed like a perfect solution to add storage space for my 2023 Mazda Miata MX-5 RF. We were excited when the item finally arrived and immediately wanted to test it out. We put two large pillows into the Boot-bag to give it some volume and followed the video to attach the bag and straps to the trunk of the car. All went well until we tried putting the top down. The car roof cover could not clear the bag as it folded back towards the trunk. We tried adjusting the position of the bag but the car top never cleared the bag until we moved it back so far back the bag was hanging off the edge of the trunk. We’re not sure if there is a solution for this but at this point the Boot-Bag isn’t working for us and the Miata MX-5 RF.
10 July 2023
Reply from The boot-bag Group
hi John you are welcome to return the boot-bag if you have had it for less than 14 days.
There is a video on the boot-bag.com website on the RF page that shows that if the boot-bag is not 100% full the roof can be operated. This video was sent to us by a happy Japanese customer.
As per that webpage if you do want to operate the roof with the boot-bag fitted and its full all you have to do is loosen the straps and pull the bag back 5"/15cm use the roof and then tighten the straps.
This is all perfectly clear on the website so it should not come as a shock. No where on the website do we state that the roof can be used with a full boot-bag fitted.
I will also email you shortly.
John thanks for the email and updated review to 4 stars. We will tweak the website so this is more prominent for the RF.
Safe travels
Antony
REVO-RACK - ABSOLUTELY SUPERB
Recently purchased a Revo-Rack for our MX 5 for a 2,000 mile trip through Europe.
The ordering of the product is simple, and the delivery quick and efficient.
The company are easy to contact and swift to respond (answer from the CEO by email, within 20 minutes!).
And most importantly, the product is absolutely superb. Well made, and very solid.
Definitely a 5 / 5.
Thank you to the boot-bag Group.
17 May 2023
Unprompted review
Reply from The boot-bag Group
Many thanks for the 5 star review and taking the time to write such a detailed one. Happy travels in the future Liza Antony & The team
They were very responsive to my request…
They were very responsive to my request to cancel my order.
3 July 2023
Excellent Quality Package
Very well manufactured Revo Rack and Bootbag. Excellent quality. During a 6 hour drive to Devon the suction pads never failed or required re-pressurising. Packed the boot bag with 15kgs of clothing, shoes & personal items. Still loads of space left. The only criticism was the plastic triangular sheet on the base of the Bootbag. It started to flap because it did not sit on the Revo rack very well. It had to be folded over to stop flapping whilst driving. My view is that it needs to be larger to sit better on the front of the Revo
Rack. Still very impressed with the whole package and would recommend.
8 July 2023
Unprompted review
Reply from The boot-bag Group
Many thanks for the comprehensive review, much appreciated. We will look at the flap issue over the winter. Safe travels in the future Antony Liza & the team
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