Boost 

Tennelle was very helpful and dealt with my query with great communication and efficiency.

I have never been so shocked in my whole life i moved into a property which is supplied by boost energy I tried to change over so I know it was in my name while I was on phone to them my electric and gas stopped working I tried to go to shop to top up the key and card don’t recognise so couldn’t top it up I phoned them and they said they will help due to me having a child which needs to have heart monitor 24/7 I try to take both key and card back to shop but again not recognised nothing shop can do so tried phoning back again and low and behold they don’t have an emergency number to call and when u do call the original number they don’t accept the call I had to manually check my babies heart all night which isn’t accurate I ran out of battery on phone so wouldn’t be able to call ambulance either how am I ment to get this sorted when they won’t help get someone out to give me a new card and key or change the meter to a upgraded one so I can get put on supply it’s not like I’m asking for them to credit the meter I’m just asking for me to get this sorted so I can plug the machines in to watch the babies heart and notify the specialist doctors if something is wrong with the little ones heart

My experience was sorted quickly and efficiently and made my day! Sorted my issues out straightaway and was very informative I couldn’t have asked for a better person to help me! Tennelle is amazing!

Tennelle was very helpful with my enquiry today. Many thanks

Excellent customer service from Shivonne Singh who has obviously been well-trained, was highly efficient, friendly and reassuring that she could sort my problem out. Should go far within the company.
Will now consider OVO for my home supply.

What fantastic service from Bethan, five stars

very helpfull and polite and also very considerate thank your 4 your help

Jeanne was really polite and helpful was a real great chat thank you

Jeanine was so quick and efficient- she was a great help

Very helpful by lady name jenine

Jeanine was brilliant and handled the query expertly.

Terrible company - promised daughter who was renting all sorts of things then never deliver - was charged a lot to close account and NEVER got the promised breakdown of those charges - now 4 months later despite chasing. We have now given up although charges we dispute.

It was easy and good experience talking with Jeanine. Help with all problems and solved, thank you!

I’ve given a five star simply because Tennelle put my mind at ease in regard to the mistake made by my son in using an old PAN code, and I was put at ease knowing that the transaction will be reversed in the next few days. I’ve given five stars based on todays conversation only based on todays chat and opinions made, I hope that it will be resolved as noted in the online chat but if not this encounter was a five star.

Very helpful and quick

Kody and Keira served me with the most delicious passion mango smoothie. Thumbs up lasses

I chat with Tannelle.
Conversation was polite. My problems was resolved so quickly. I am very satisfied and happy with the solution