Booksplease Reviews 

3,692
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 616 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the exceptionally affordable market prices, the careful packaging featuring protective bubble wrap, and the prompt delivery times that consistently meet expectations. People also genuinely enjoy the diverse selection of hard-to-find international titles and the thoughtful addition of free bookmarks included with their cheerful purchases. Though some customers experienced notable delivery delays or received their shipments significantly after their expected dates for important holiday events. A few reviewers additionally noted receiving damaged books, dealing with flawed pages, or encountering occasional frustrating issues with overall order quality.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting that books always arrive promptly and in... See more

Delivery service

Clients share satisfaction on delivery service, frequently highlighting that books arrive on time,... See more

Price

Customers consistently note positive experiences with price, highlighting that books are sold much cheaper... See more

Order

Customers had ambiguous experiences with order processes, with many reviewers praising the quick and easy... See more

Quality

Consumers find quality to be positive, highlighting that books consistently arrive in excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booksplease is continually excellent. Some of the best prices on the market, reasonable shipping time, good packaging... No complaints from me! (The bookmark designs are also cute and are updated semi... See more

Company replied

Rated 5 out of 5 stars

Books always come on time and in great condition. I wanted to remove a book from my order but it was already packed. I contacted customer support and they helped me return the book I did not want... See more

Company replied

Rated 5 out of 5 stars

I found Booksplease by accident, when searching for the books I wanted on the Internet. Their prices were good and they had exactly what I was looking for. Ordering was quick and easy. Delivery was pr... See more

Company replied

Rated 5 out of 5 stars

i loved every purchase from here. in good condition with cute book marks and great deals x. its become my go to place for completing series on my shelf as like trophies and love ordering from new aurh... See more

Company replied


Company details

  1. Book Store

Written by the company

We offer a wide range of books at competitive prices and pride ourselves on exceptional customer service. With over 15 years of experience, our dedicated team ensures accurate and efficient order fulfillment. Thank you for choosing Booksplease. We look forward to serving you.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(3,692)

551 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Shadow princess book 5

i loved every purchase from here. in good condition with cute book marks and great deals x. its become my go to place for completing series on my shelf as like trophies and love ordering from new aurhors to me here. they have a wide selection and will always recconend this site to others

1 April 2026
Booksplease logo

Reply from Booksplease

We're happy to hear that you loved your purchases and appreciate the bookmarks and deals. It's great to know our site is your go-to for completing series and discovering new authors. We appreciate you recommending us!

Rated 4 out of 5 stars

Delivery service

The actual deliver date is much far from the estimated date. It takes too long from the order placed to the order delivered.

31 March 2026
Booksplease logo

Reply from Booksplease

We apologise if you were disappointed with your experience.

Rated 5 out of 5 stars

Delivery l

Delivery was good and packaged

31 March 2026
Booksplease logo

Reply from Booksplease

We're happy to hear that your delivery experience was satisfactory with good packaging. Thank you for your feedback.

Rated 5 out of 5 stars

Easy website to use

Easy website to use, keen price and delivered on time

31 March 2026
Booksplease logo

Reply from Booksplease

We're happy to hear that you found our website easy to use, the price keen, and that we delivered on time. Thanks for your positive feedback.

Rated 5 out of 5 stars

It turned up on time and found the book…

It turned up on time and found the book I ordered very interesting title or the book was palm reading

31 March 2026
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Reply from Booksplease

We're happy to hear that the book arrived on time and that you found the palm reading book interesting. Thank you for your positive feedback; we appreciate it!

Rated 3 out of 5 stars

The books took a bit longer than…

The books took a bit longer than expected and the print is very faint and small on the one im reading.

26 March 2026
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Reply from Booksplease

Thanks for sharing your feedback, if you need any further assistance please contact our customer service team contact@booksplea.se

Rated 5 out of 5 stars

Well packaged and excellent condition

Books arrived well packaged and in perfect condition - loved this collection of free bookmarks.
Delivery can take a little longer than some other suppliers but I appreciate that my books all arrive together and I get updates on their delivery.

30 March 2026
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Reply from Booksplease

We're happy to hear that your books arrived well-packaged and in perfect condition! We're also glad you loved the free bookmarks. We appreciate your patience regarding delivery times and are grateful for your positive feedback.

Rated 4 out of 5 stars

Very good website with plenty of choice…

Very good website with plenty of choice and competitive prices
Speedy dispatch and well packaged

27 March 2026
Booksplease logo

Reply from Booksplease

We appreciate you taking the time to share your feedback! We're happy to hear that you found great choices and speedy dispatch.

Rated 5 out of 5 stars

Air fry book

Book came earlier than expected and in great condition due to packaging. Easy to follow everyday recipies.

26 March 2026
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Reply from Booksplease

We're happy to hear that the book arrived promptly and in excellent condition because of our packaging. We're also glad you find the recipes easy to follow!

Rated 1 out of 5 stars

2 orders and problems with both

EDITED -
Thanks for your reply to send an email. I emailed again, no response but I did receive my refund. I decided to take another chance and order 3 books from you, one of which arrived damaged. I emailed on the 18th of May, again no response, and then I emailed again on the 13th of May, no reply again. Wanted it to work so I can continue to order books from you but it's such as a shame that I don't feel I can order from you again. 2 orders and both terrible experiences.

Ordered 3 books to take on holiday. 6 days later I emailed to ask when they were due and told me one of them was out of stock and they asked what I would like them to do. I asked if they could send my other 2 books and refund the out of stock. I then received an automated refund and cancellation of my whole order. No email confirmation or replies had been given to this email. The refund is still pending 18 days later. Disappointed with the lack of communication and no books for my holiday.

7 April 2026
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Reply from Booksplease

We apologise if you have been disappointed with your experience, please contact our customer service team so we can investigate this for you. (contact@booksplea.se)

Rated 4 out of 5 stars

Every thing was fine great product…

Every thing was fine great product good price and delivered as expected thank you

25 March 2026
Booksplease logo

Reply from Booksplease

We're happy to hear that you were satisfied with the product, price, and delivery! Thank you for your positive feedback.

Rated 5 out of 5 stars

Great service

Great service, easy process, good communication, happy overall.

24 March 2026
Booksplease logo

Reply from Booksplease

We're happy to hear that you found our service great and the process easy. We appreciate your positive feedback and thank you for sharing.

Rated 5 out of 5 stars

Geat Book, Great Site

Love that they give book markers with each book. Makes it so much easier to get stuck into a book immediately

5 January 2026
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Reply from Booksplease

We're happy to hear that you appreciate the bookmarks included with each book! It's great to know they help you dive right into reading. Thanks for your feedback!

Rated 5 out of 5 stars

Book ordered March 2026

I ordered a book from Booksplease which was delivered promptly and reliably. The price for the book I ordered was cheaper with this site, compared to other sites and some of the bookstores. I would definitely order from Booksplease again.

24 March 2026
Booksplease logo

Reply from Booksplease

We're happy to hear that you received your book quickly and reliably! We're glad you found our price better than other sites and bookstores. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Reliable service

Reliable service. Quick delivery. One of the only places to actually deliver a paper copy. Everyone wants you to download.

23 March 2026
Booksplease logo

Reply from Booksplease

We're happy to hear that our service was reliable and the delivery was quick. Thank you for your feedback!

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