Unbelievable customer service from Books 4 People. I realised I needed some books at very short notice for Santa to give out to our KS2 children. I called the phone number and spoke to the most polite... See more
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I ordered in error at 11pm on Saturday, realising the error the following day at 7am. Having ordered next day delivery I wasn’t very hopeful when emailing support that the order could be cancelled... See more
I recently ordered from Books4People, and although the delivery driver initially messed up my order (third party/external company), the customer service team was fantastic. They replied very quickly,... See more
I was so impressed with the incredible service I received from Hussain when I accidentally received the wrong order. On the phone he talked me through the process and went out of his way to find the r... See more
Company details
Information provided by various external sources
We welcome you to Books4People, a place where all your favorite story tales and books are picked and packed with love and care since 2005. Offering you mind blowing prices since 2005. Books4People started by selling educational books. We grew our business and expanded our range and now specialist in children’s book sets. Cheap and quality collection series. We are one of the biggest independent book stores in the UK and are providing services such as wholesale and to schools all over the world. We provide our customers with brand new book set collections and gift sets. We have an extravagant range filled with best sellers, classics, yummy cook books, children’s books, audio books, fiction and nonfiction. We’ve always got offers on and savings up to a whopping 80% off RRP. The best thing about Books4People books is the fact that we have major commitment to providing our amazing and incredibly important customers with the service that is deserved. Need help? Don’t worry! You can go through our catelog, ask a general question, shop our never-ending range of discounted cheap and quality book sets, all you have to do is give us a call or send us an email and we’ll be here to help. We also provide 30 day returns so if you’re not happy, all you have to do is send it back to us and we’ll refund you in full. All orders have free delivery. We always like to give back to our customers. Once we give you a promise, we won’t break it. If you’re happy, we’re happy. Join us on our next chapter in the world of Books4People books…
Contact info
PCS Books Limited, Unit 8 Vulcan House, Vulcan Road, LE53EF, Leicester, United Kingdom
- +441162519123
- pcsbooks@gmail.com
- books4people.co.uk
4.2
Great
679 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Ordered a box set ," Wolf Hall trilogy"…
Ordered a box set ," Wolf Hall trilogy" , arrived on time , very good condition , and alot cheaper than other shops.Many thanks .
5 December 2023
Unprompted review
Cheap Books, Great store
Cheap Books, great service, fast delivery.
Seamless experience, books arrived swiftly and in great condition, as well as being a little cheaper than other sites.
24 November 2023
Great experience
Lovely set of brand new books delivered within 2 days. Great price. Will definitely be using this company again.
28 November 2023
Unprompted review
Great company
Easy orders and great prices! Delivery was quick and quality of the books great
25 October 2023
Excellent Service
Excellent Service, Would Recommend to Buy from Books4people.co.uk - The First place for books.
24 July 2023
Excellent service
Excellent service! Ordered a set of books for my daughter on Thursday night - delivered to my door on Monday morning. Pristine books at a super competitive price! Thank you.
2 November 2023
Unprompted review
Great price for so many books.
25 October 2023
disappointed to receive damaged item
I ordered the wainwright pictorial guides and they arrived packaged badly and completely destroyed. It’s a keep sake item so asked for a refund. They offered to send replacement which I agreed to if they could guarantee it would arrive undamaged. It arrived packaged properly this time but still damaged with a big scratch on it. I’ve given up trying to get a refund it’s been weeks of back and forth. Appalling customer service, avoid.
15 September 2023
Unprompted review
Good service
The item was dispatched quickly and arrived safely. Good price and service. Would recommend this seller.
16 October 2023
Unprompted review
Great price, condition and delivery.
Books were good value and swiftly delivered in excellent condition
24 September 2023
Amazing customer service
Amazing customer service. So pleased with the efficiency and speed! Would highly recommend!
8 October 2023
Unprompted review
Good service
The books arrived on time. Unfortunately there was a problem with completing the full order, but Books4people remedied the problem quickly and without issue.
24 September 2023
Arrived on time and as expected
Arrived on time and as expected, good service thanks!
24 September 2023
Good value books delivered quickly
24 September 2023
Great selection of books - best prices.
I've been buying collections of Judge Dredd books from 'Books 4 People' for a few years now. I started out buying them through my Amazon account, and then discovered that the prices and service were even better shopping direct from them. It got to a point for me where the next books in the series weren't available in the bulk packs - but someone at the company clearly saw this, and by the time I was ready to buy the next collection there it was listed on the website (along with the next five book collection after that).
These Judge Dredd graphic novels are published by 'Rebellion publishing' - who are a nightmare to shop with directly. So it is amazing that a company like 'Books 4 People' exist - who are clearly customer focussed and good at it. I only wish they stocked more 'Rebellion' books - which I would more than happily buy from them.
There was a slight difficulty with this order due to the ongoing terrible service from Royal Mail - but 'Books 4 People' were quick to respond to my messages, were very supportive, and helped me chase up the parcel. Thank you.
15 September 2023
Unprompted review
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