Pebble Reviews 

79
TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

The transition to using the Pebble booking system has been really straightforward with excellent support from the Pebble team. The booking process is really easy for my customers and having the re-en... See more

Rated 4 out of 5 stars

Much better since instant booking is possible. We were getting frustrated with the nursery taking such a long time to confirm and then rejecting our requests sometimes over a week late. It felt quite... See more

Rated 5 out of 5 stars

Pebble have been fantastic since we joined in June 2025 - Saoirse, Jack and the team have really gone above and beyond to onboard us, ensure we are set and are always available when support is req... See more

Rated 4 out of 5 stars

I previously wrote about getting stuck in a loop when trying to book childcare. The Pebble support team were very quick to respond to my review and found the problem was my account was only set up for... See more

Company details

  1. Software Company
  2. Business to Business Service
  3. Children's Club
  4. Online Marketplace
  5. Software Vendor

Written by the company

The smartest way to manage and book childcare or activities - with just a few clicks you can find an activity near you, book a service, or a childcare session instantly. We give you the freedom to handle anything life throws at you by offering you a range of convenient solutions in a smart intuitive platform. Whether you are a parent, or provider, we've got you covered.


Contact info

4.2

Great

TrustScore 4 out of 5

79 reviews

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No recent history of asking for reviews

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4.2

All reviews

(79)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend Pebble

I have been using Pebble for about 4 months and the team have been brilliant.
The app is very easy to use and if ever I’ve had a problem George has always been there help.
Would highly recommend!

14 March 2023
Unprompted review
Rated 5 out of 5 stars

A great booking platform

A few of our franchisees began using BookPebble in September 2022 as a booking platform for our music and movement classes. Over the months the BookPebble team have listened to what we required in the booking platform and added these functions to the system.
Recently the whole franchise has moved over to their subscription model and we are really excited to all be using BookPebble as our booking platform.
We find it very easy to enter our class details, customers find it easy to book and we have had great support from the team - especially Jack and Callum.

17 May 2023
Unprompted review
Rated 5 out of 5 stars

Easy to use and implement so far

I run mums and babies fitness classes and so far the platform has been easy to get to grips with and incorporate into my website. The team are fantastic at responding to questions and more than happy to jump on a call if you need.
There's still some functionality which I'd like to see built in, but it feels like the team are receptive to new ideas so fingers crossed these are considered.

28 February 2023
Unprompted review
Rated 5 out of 5 stars

BookPebble is a brilliant website for…

BookPebble is a brilliant website for activity providers to use. The team are super helpful but also it has grown in ease of use even more in just a few months. They clearly listen to their customers, both activity provider customers and customers who book through the site.
Credit to Jack and George who have both gone above and beyond to help set up my page and also check I am happy with everything.
I would highly recommend listing with BookPebble if you haven't already!

23 November 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Team

I've worked with Pebble for a good few months now and have found the team very accessible and knowledgeable. Even when there has been an area of contention, it has been worked through in a very friendly and objective manner. George and the rest of the team are a credit to the company.

14 January 2023
Unprompted review
Rated 5 out of 5 stars

Thank you George and team for always…

Thank you George and team for always being on hand to help. Super efficient and always friendly. Pebble has given my business a huge boost at a financially difficult for all so I really appreciate the discounts we have received as well. My parents are also very happy with the system, very easy to use their end and ours. Great customer service! Thoroughly recommend

24 November 2022
Unprompted review
Rated 5 out of 5 stars

Pebble are great!!

Pebble are great - so helpful and George is always in touch to support us if we have a problem/ question. The system is getting better and easier to use and the discount codes really help to boost my business and are very much appreciated.

10 January 2023
Unprompted review
Rated 5 out of 5 stars

Very Happy with Pebble

Using Pebble has boosted our extra sessions. The convenience of using the app means parents can book and pay for extra sessions on the spot. Less admin for us and easier for the parents.
The intro from Bev and Dane was great and the customer service, also from Bev, is very helpful for my team.

9 January 2023
Unprompted review
Pebble logo

Reply from Pebble

Hi David,

Thank you very much for taking the time to write this generous review. We are very happy to hear that you've enjoyed your experience so far and have received a high level of service from our team. Please continue to share your feedback with us as we pride ourselves on constantly improving and always looking for new ways to improve our customer experience.

Thank you again and we look forward to working with you!

Kind Regards,
Pebble Management

Rated 5 out of 5 stars

Highly recommend Pebble and George!

I have recently taking the plunge and bought into a franchise, setting up my own business running pre school classes. I had the choice of two different software booking system options, one more established company and one newer with great offers.
I decided on Pebble (newer option) and I can honestly say so far I have no regrets. I have to highly recommend George, he has been fantastic!
My previous job was a Nursery Manager and I have dealt with system support before and none of them have been on par with George - friendly, helpful, available, efficient and I feel confident in his work.
Thank you George and the Pebble team.
I would happily recommend Pebble.

7 December 2022
Unprompted review
Pebble logo

Reply from Pebble

Hi Kim,

Thank you so much for taking the time to provide this feedback. As a growing company, we are always looking to hear from our customers on what is going well and what we can be doing better. We are happy to hear that George has been able to provide a high level of service to you and your business and if there is anything more we can be doing to improve your experience at Pebble, please let us know.

Thank you again and welcome to Pebble!

Kind Regards,
Pebble Management

Rated 5 out of 5 stars

Revolutionary software for my nursery!

Pebble has revolutionised my nursery business!

We are a busy nursery and filling the few available spaces we have has always been time consuming, many evenings have been spent, after the nursery has closed responding to requests from parents, amending rotas, reinvoicing and so on.

Pebble has been able to ensure that all of our available spaces are filled with a huge reduction in admin for myself and my team.

Our parents also love the ease of use, and the comfort Pebble provides them knowing that they can secure an additional session with with us almost instantly, at the touch of a button.

It has been (and continues to be) a very challenging time in our industry, and Pebble has completely taken the stress away from managing bookings with our existing families, and has generated us new business - a godsend!

1 September 2022
Unprompted review
Rated 4 out of 5 stars

Excellent Customer Service

Pebble are developing their software. The concept is fabulous. As a large, new swim school we have asked a lot of questions. Their customer service is exceptional!

2 November 2022
Unprompted review

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