Bookdelivery Reviews 495

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 267 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the company for its fast delivery services and the excellent quality of its products, often highlighting the careful packaging that ensures items arrive in perfect condition. Many people appreciate the competitive pricing, finding books at much lower costs than elsewhere, and commend the wide selection of titles, including rare and hard-to-find editions. The overall service, from ordering to delivery, is consistently described as excellent, with many reviewers expressing their intent to order again. However, some customers experienced issues with order tracking and communication, finding the process confusing or receiving delayed responses. A few others mentioned misleading stock information and significant delays in receiving their orders, with some even reporting double charges or unfulfilled purchases.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast shipping times and... See more

Product

Reviewers highlight positive aspects of product, particularly the wide selection of books, their reasonable... See more

Order

Customers had ambiguous experiences with order. Many reviewers expressed satisfaction, noting that orders... See more

Price

Users describe positive interactions with price, frequently highlighting the reasonable and competitive... See more

Quality

Customers consistently note positive experiences with quality, frequently praising how well books are packed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Package arrived relatively quickly, despite regional issues. The books were well packaged and protected. One book that wasn't in stock was quickly refunded without any request on my part. Great select... See more

Company replied

Rated 5 out of 5 stars

BookDelivery always has great prices and their shipping is second to none when it comes to packaging and protection! I have ordered from the multiple times and will continue to do so. Shipping may tak... See more

Company replied

Rated 5 out of 5 stars

Excellent service from this company. Very rare I have to step out of the Amazon sphere, but I've just obtained 2 books in quick succession (unrelated) from Bookdelivery. Both from Spain but one che... See more

Company replied

Rated 5 out of 5 stars

I ordered The Plant-Based Baby and Toddler in mid-December from Bookdelivery.com at almost half the usual price, so I wasn’t sure what to expect. The book arrived last week — earlier than estimated... See more

Company replied


Company details

  1. Book Store
  2. Books Wholesaler

Written by the company

Your global online bookshop. Bookdelivery launched in October 2023 as the UK division of parent company Buscalibre.com, formed in 2004. We are a team of passionate booksellers with decades of experience, here to help you find the books you need, whether that's the latest bestsellers or hard to find specialist titles. We offer our community of readers hand-curated recommendations, special offers and everyday great prices, across all categories of books. We work in partnership with publishers and suppliers from all over the world to bring you a huge range of titles (over 13 million and still growing) This includes books that you may not find on other websites or in stores. Whilst Bookdelivery specialises in books in English our catalogue includes millions of books in Spanish and many other languages. We offer low cost delivery to your door in secure packaging, delivered by world-class carriers. You can rely on efficient service from our team with operational expertise and our customer service team are happy to help with any questions you have. We continually work with publishers and suppliers to ensure that Bookdelivery is the best place for our customers to shop for books.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

495 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I ordered some Warhammer books online…

I ordered some Warhammer books online and both ended up being refunded because they were out of stock, why waste my time and their time? If there's no stock then why allow me to purchase them?

12 November 2025
Unprompted review
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Reply from Bookdelivery

Hi Damien, sorry for the inconvenience caused with these books. Book Delivery offers more than 13 million titles for sale. It's not possible to physically hold all of those books in stock so we take stock feeds from all of our suppliers around the world, they tell us what books they have in stock and how many they can supply. Sometimes books can sell out between the time of ordering and fulfillment as happened in this case with the publisher Simon & Schuster. We are sorry to disappoint you in this instance.

Rated 2 out of 5 stars

I dont understand why this site lists…

I dont understand why this site lists books that are out of stock... allows you to purchase and then next thing you know you're getting a refund with zero explanation. This has happened with 4 different books now. The only one i actually received was the wrong publisher. I've seen them respond here saying they rely on others information but that's not good enough in my opinion. Only good thing is I do get a refund but surely you can keep your site up to date.

10 November 2025
Unprompted review
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Reply from Bookdelivery

Hi Michel, I can understand your frustration if this has happened a few times for you. We do take inventory feeds from our suppliers and update our systems as often as we can based upon what each supplier is able to tell to us. With many this is a daily update but for some it is every few days or once per week. We also factor the quantities downwards to try our best to ensure availability but the nature of the book business is that stock is moving constantly so sometimes out of stock situations happen. Generally this is where there is only a small qty available e.g less than 10 units of a book in the supply chain. Many books are now made to order via Print On Demand which is the ideal as those titles will never be unavailable, but not all books are made that way. If you would like to share your order number(s) I'd be pleased to see if there is any availability now for the titles you are seeking. Best regards.

Rated 5 out of 5 stars

Absolutely amazing !!

Absolutely amazing !!!
The website had all the books i wanted and the delivery was very fluid !!

10 November 2025
Unprompted review
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Reply from Bookdelivery

Brilliant, thanks so much Rogere.

Rated 5 out of 5 stars

Good service

We live in Portugal so getting English language books is sometimes tricky. Alhtough delivery took a 10 days or so, the book arrived in good condition. I would use again.

7 November 2025
Unprompted review
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Reply from Bookdelivery

Many thanks SOSO.

Rated 5 out of 5 stars

My first order was never received

My first order was never received. Afetr contacting both the carrier and Bookdelivery, the vendor sent a new copy of the book. Thank you !

6 November 2025
Unprompted review
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Reply from Bookdelivery

Thank you Clemence, glad we could get a replacement to you.

Rated 1 out of 5 stars

DO NOT BUY WARHAMMER BOOKS FROM HERE !!!!!!!!!!!!!!!!!!!!!SCAM!!!!!!!!!!!SCAM!!!!!!!!!!!!!!!!!!!!!

Website is listing long out of print out of stock books and constantly re listing them as in stock you email them to ask if they are ready to be shipped and they say they have a number of them in stock ready to ship it doesnt make sense if the stock has been out of print for years and its not in stock why waste peoples time and money and list them it does not make sense !

Update*All my orders have since been refunded after asking for a refund i left two orders un canceled i asked if they are in stock and when they will arrive and they emailed me back and they said will be arriving by the delivery date,funny thing was i had another order with the same books aswell and they emailed me saying all my orders have been refunded as they are out of stock i then went on to the website and all the books they said that are out of stock are still showing in stock with more then 10 books available wouldnt trust this store as far as i could throw it very dissapointed as i spent hours looking for the books online and adding them to cart.
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Still waiting on my warhammer books to be delivered to Australia Ordered multiple orders of warhammer books going back to 17th of october and not one order has been sent out have not recieved any tracking waiting to hear back from them and will be hoping to recieve a refund.The books are saying sent from supplier if the books arent in stock dont advertise them as in stock as ive seen other buyers having the same problem with warhammer books very disapointed and feel i have been ript off and scamed out of my money i should have known better if something is to good to be true it usually is in this case.I feel so stupid for ordering books from here.If book delivery can get in contact with me and refund me on all of my orders that i have made i would appreciate that as i have spent well over $1000 worth of books and now im out of pocket with no books

17 October 2025
Unprompted review
Bookdelivery logo

Reply from Bookdelivery

Update* Hi Chris, glad to hear the refund has been sorted out for you and our apologies again for any disappointment caused for you. As noted in the communications sent to you by our CS team the stock we show as available to order depends directly on the information provided by our suppliers, in this case Simon and Schuster US as the publisher of the Warhammer books. We take stock feeds on a regular basis from S&S as stock can go up and down, we also filter down the quantity we show as available to order to try to minimise situations where the books have gone out of stock between the time of us listing them and orders being made by our customers. This is a balance between offering the widest possible selection and not showing books that are now out of stock. This is a common approach used by many online book retailers around the world as it's just not possible to physically hold stock of all of the millions of books that are in print. As our many satisfied customer review ratings show, we are certainly not ripping people off or scamming anyone. Buscalibre has been selling books to customers around the world for over 10 years and of course we are not perfect and our team strive to keep improving processes when things do go wrong. I hope you manage to find the books you are looking for where-ever you choose to shop for them.
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Hi Chris, Thank you for providing your order numbers, I see you messaged our CS team on Friday requesting a refund, I will contact them today to ensure they are aware of your request and action this for you. Sorry for any disappointment this has caused you.

Rated 1 out of 5 stars

Misleading and Untrustworthy

I placed three separate orders for several Warhammer 40k books, all clearly listed as in stock at the time of purchase — and they even stayed that way for weeks afterward. Yet, after more than three weeks of silence, I was suddenly told that half of my books were actually out of stock and that they were now “looking for a supplier” for the rest. Meanwhile, those same titles still appear as available for sale on their website.
This is outright deceit. They take your money, pretend to have the items, and then try to get you to settle for useless store credit. Don’t waste your time or your money.

30 October 2025
Unprompted review
Bookdelivery logo

Reply from Bookdelivery

Hi Felipe, we have sent you a Request for Information so we can investigate this with our customer services team, can you please provide your order number(s). We list books that the publishers tell us they have in stock and are available to order but sometimes items can go out of stock between time of ordering and the publishers fulfilling those to us, in those instances we try to find the books from other suppliers. If that is not possible then we will of course provide a refund.

Rated 4 out of 5 stars

buying warhammer books from this website

date:26th nov 2025
qutie a journey but i have changed the rating to better reflect my experience. review as below.

refunds are fast and informed. 5/5

Out of print books set a bad impression of hope. In the end, too good to be true so it was quite a bummer to not get them.

delivery finally reach my house today. information goes quiet when the parcel is shipped from MHI. Have to divert asking for information from MHI themselves.

In the end, product is delivered on point to estimated timing given so that is a great experience for me in Malaysia. Will consider for future purchases if time is not an issue.

4 stars overall.

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initial assessment after the date of experience which is the first time i put in the order, 52045802. i waited 2 weeks of business days worth of imported shipping and when the date comes, one book was refunded, angels of caliban, and two others have to be adjusted from an alternative supplier.

I have left tickets to be answered and most are promptly answered. What I would like to know is, will I be given the run around of another 2 weeks worth of waiting that comes to nothing?

How is it possible to wait 2 weeks and then to be told the books are not with supplier A, we need to find another when a phone call or an email within that 2 weeks would have speed up the process?

Can you help me, a desperate buyer for the remaining two books, get any assurances from bookdelivery that there are actually books coming to the US supplier and shipped to me instead of a generic time frame that i wait out with not much answers?

13 October 2025
Unprompted review
Bookdelivery logo

Reply from Bookdelivery

26/11/25 - Really appreciate your updated review Loke. I do hope we can provide a better service to you straight away next time and thank you for your patience as we sorted out these issues.

Hi Loke, thanks for your message and sorry this is taking a while to get these books to you. They are only available from the publisher, Simon & Schuster in the US and we have been chasing them for updates on shipping to us. I see you are in contact with Sebastian in our customer services team who has been chasing these with S&S and provided you with the latest delivery window that they have provided to us and he'll be sure to keep you updated with any further information he receives from them.

Rated 5 out of 5 stars

Order from Italy

Ordered couple of books from them, and everything was in order. The delivery time was a bit long, given that they are from UK, and now with Brexit and all, it took about 2 weeks to get to me (I'm from Italy). The books where we'll packaged and arrived in perfect condition. Would consider them for future orders.

22 October 2025
Unprompted review
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Reply from Bookdelivery

Thank you Albert.

Rated 5 out of 5 stars

Highly Recommended Bookseller

Prompt delivery, good communication re updates and delivery date. Very reasonable price, Book arrived earlier than expected and in secure packaging. Highly Recommended Bookseller.

18 October 2025
Unprompted review
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Reply from Bookdelivery

Wonderful feedback, thank you very much Peter.

Rated 5 out of 5 stars

Excellent

Excellent, brand new books at great prices and fast shipping.

15 October 2025
Unprompted review
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Reply from Bookdelivery

Thank you very much Ty.

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