While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I regularly use Bonvu for imports from abroad to Italy. Up to now few problems, indeed when they arose they were quickly solved. Very nice staff (special thanks to Regina). The price has always be... See more

Rated 5 out of 5 stars

I am very pleased with Bonvu services, from start to end. They served as middle party in delivering ebay purchases outside continental US, and do so with various shipping options you can choose from,... See more

Rated 5 out of 5 stars

I had a (large, and fairly heavy) kitchen sink and accessories sent from Bonvu to me in Switzerland. The shipping rate that they were able to propose was nearly 50% less expensive than the one I had f... See more

Rated 5 out of 5 stars

Had a great experience with Bonvu. Delivery of my 56 x 21 x 10 inches package with a weight of 104 lbs. extreme quickly in Germany. Excellent, nice and quick customer service! Good price! They were... See more

Company details

  1. Transportation Service

Written by the company

International package and freight forwarding from the US to worldwide


Contact info

4.9

Excellent

TrustScore 5 out of 5

71 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy with my shipment

Very happy with my shipment done from the US to the EU! I used it for 5 hour energy shots, which are impossible to get here. However, Bonvu helps in a very quick and affordable way. Thanks!

24 April 2025
Unprompted review
Rated 5 out of 5 stars

I would like to thank you very much for…

I would like to thank you very much for forwarding my order to Kolo.
It was the first time for me and quite a nice amount in terms of order.
Just wanted to let you know it has arrived.
Used your service for the first time but wanted to let you know that I am very happy with it.

15 March 2024
Unprompted review
Rated 5 out of 5 stars

Very fast, reliable and friendly forwarding service

I experienced the package forwarding service by Bonvu as very fast and reliable. They offer a variety of shipping options with price comparisons and special services like validation of the package content incl. photos. All of this with a fast and very friendly support in cases of questions. The re-packaging was also done very good and protective for the shipped goods. I used it for deliveries from USA to Germany and can really recommend it. Or to say it in German language "Wirklich sehr zu empfehlen für zuverlässige Paketweiterleitungen".

15 September 2023
Unprompted review
Rated 5 out of 5 stars

I am very excited and satisfied with…

I am very excited and satisfied with the service of BONVU. The company assisted me with purchasing my Samsung N20 Ultra, packaging, and shipping it with FedEx. My package arrived well and works without any problem as expected. I hope it will continue to help global citizens who have difficulties in buying and shipping goods from USA online companies like eBay and Amazon

25 July 2023
Unprompted review
Rated 5 out of 5 stars

Great service and great shipping rates

I had a (large, and fairly heavy) kitchen sink and accessories sent from Bonvu to me in Switzerland. The shipping rate that they were able to propose was nearly 50% less expensive than the one I had found on my own, and just as fast. Plus, when the sink box went 5 days with no tracking updates, Bonvu responded very quickly to my request for help, and contacted the shipping company for an update. I will definitely be a repeat client!

5 February 2023
Unprompted review
Rated 5 out of 5 stars

Shipping to Australia

When I need something shipped to Australia from the US, BONVU is my immediate choice for fast efficient no hassle service and good rates. They were recommended to me by a friend who purchases auto parts regularly and I recommend them to my friends also.

30 January 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

This was my first time using Bonvu and it was a great experience! Everything went super fast and the service was excellent! Will definitely use this service again.

10 November 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, simple websites, they kept me posted regularly and I even received package sooner than expected 👍

13 October 2022
Unprompted review
Rated 5 out of 5 stars

Best one!

I love the service and they always answer one day later. This is amazing!

Thank you and your Team for doing this so well! Keep it up! You are awesome!

19 August 2022
Unprompted review
Rated 5 out of 5 stars

Needed a proxy service for some kpop…

Needed a proxy service for some kpop albums that only sold within the USA! They were able to purchase the albums for me and ship them to me once they arrived at their warehouse! Once the item arrived it was so quick to be shipped out once I'd paid, and it arrived quick too! Packaging was secure and perfect. Would highly recommend!

29 March 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! Used Bonvu service in January 2022 to ship the laptop from NewEgg to Europe. They did everything well. Have to admit that it was not possible to reach them via phone, but the always responded quickly via the email.
After my laptop been received I realized the screen issue (different screen, FHD instead of UHD) due to seller's mistake. NewEgg issued refund to Bonvu and they kindly forwarded that to my account.
Thanks again and I recommend Bonvu to everyone!

22 February 2022
Unprompted review
Rated 5 out of 5 stars

A veteran customer of their service!

I have used BONVU on over several dozen occasions and when using anything that many times something goes awry (not due to them). Despite that, each and every time their lighting fast customer service has jumped in to help and have solved the problem for me even forgoing reimbursement in the process! This is all on top that they provide an excellent service without which I wouldn't be able to get many of the things I now use regularly. A clear 10/10 in my book.

8 December 2021
Unprompted review
Rated 5 out of 5 stars

use bonvu services

use bonvu services, and a problem occurred, however at all times there was fluid communication and willingness to solve the problem on the part of the company. Because of that trust, I continue to use their services to this day.

21 October 2021
Unprompted review
Rated 5 out of 5 stars

Very happy with Bonvu

Bonvu has taken care of several shipments for my company. And I am very statisfied. Not only simpel shipments, but also a second hand rubber press I bought on Ebay USA. Not a light weight kind of thing, and not easy to pack. It went smooth!
This week for the first time they did a pick-up for me. I was a bit hesitant, but again it went very smooth.
I am very happy with Bonvu. For me as a Dutch buyer, it is sometimes difficult to get certain goods in the Netherlands. Several American companies don't export. I let them sent it to Bonvu, and have no problems with importing at all

23 August 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look