literally the best online store i’ve ever purchased from, ordered a glass piece and 2 days later it showed up but me being stupid i accidentally snapped the percolator off making it unusable. these pe... See more
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I recently purchased a bong from bongempire.com.au and I couldn't be happier with my purchase! The selection on their website is amazing, with so many different styles and designs to choose from. The... See more
Im very happy with my purchase! Top quality, fast shipping, good choice of products and best of all amazing customer service! I am a returning customer and will be an ongoing customer doing mo... See more
They do a great job. Prompt responses to queries, and delivery was quick. Considering two items were glass, everything was in good order and well packed. Great after sales support and help.
Company details
Written by the company
Bong Empire - Australia's Best Bong Shop. Shop a wide selection of high-quality glass bongs, grinders, pipes, and smoking accessories. Fast shipping Australia-wide. Welcome to Bong Empire, your premier online shop for the best smoking accessories in Australia. Bong Empire is a proud Australian-owned and operated business, dedicated to providing high-quality products and exceptional customer service to our valued customers across the nation. At Bong Empire, we are passionate about offering the largest and most diverse selection of smoking accessories, including bongs, grinders, lighters, vapes, and pipes. Our extensive range ensures that you will find the perfect product to suit your unique preferences and needs. Every product at Bong Empire is meticulously hand-picked to ensure it meets our high standards of quality and value. Before shipping, each item undergoes a thorough inspection to guarantee it arrives in perfect condition. We take extra care in packaging your order, using ample amounts of premium packing materials to prevent any damage during transit. We believe in building lasting relationships with our customers by providing the best possible shopping experience. Whether you have questions before making a purchase or need assistance after receiving your order, our friendly and knowledgeable customer service team is here to help. We aim to respond to all inquiries within one hour during our working hours (09:00-17:00 Sydney time, Monday to Friday). Thank you for choosing Bong Empire. We look forward to serving you and becoming your trusted source for premium smoking accessories in Australia.
Contact info
P.O. Box 1289, 2099, Dee Why, Australia
- 0402233416
- info@bongempire.com.au
- bongempire.com.au
4.6
Excellent
54 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
I wasn’t sure what to expect with Bong…
I wasn’t sure what to expect with Bong Empire, but honestly I’ve been impressed. The site is easy to use, the gear arrived quickly, and everything was exactly as described. Packaging was solid and items came in great condition, which mattered to me. I’ve used a few online smoke shops before and this one is up there with the best. Definitely a reliable spot if you’re after quality accessories
10 July 2025
When they dont got what you want they give you options + extra
When they didn't have the lighter I originally ordered they contacted me and let me choose from afew different ones and also put extra little things in with my order
8 December 2025
Worth itAs described and safely packaged with…
As described and safely packaged with good postage.
2 December 2025
Great job, prompt delivery and responses
They do a great job. Prompt responses to queries, and delivery was quick. Considering two items were glass, everything was in good order and well packed.
Great after sales support and help.
28 September 2025
Unprompted review
Great service
Got exactly what I ordered and good quality. Fast delivery. Very happy with service. Thank you.
4 November 2025
Took a little longer than expected for…
Took a little longer than expected for it (an Honest 3 jet lighter) to arrive, but it’s a great lighter and worth the cash and the wait.
27 October 2025
Best smoke smoke shop!
Best smoke smoke shop!! Won a giveaway and it was shipped and arrived at my door in less than a week 🙌 HIGHLY RECOMMENDED
10 November 2025
Unprompted review
Very perfectly wrapped
Very perfectly wrapped
Fast delivery
Very happy with the items as it say what it is glass is very heavy and the display of item was well presented
Perfect item
Thank you ML
29 October 2025
Good service received a replacement…
Good service received a replacement without any hassles would purchase from here again
1 November 2025
Unprompted review
Bought a few presents for my brother!
Bought a few presents for my brother!
He frickin loved them! thanks for the quick shipping! Will be back for more goodies!
7 October 2025
Unprompted review
Happy with service and prompt delivery
Happy with service and prompt delivery. Items well received as gifts.
27 September 2025
Bong Empire were great to deal with
Bong Empire were great to deal with, helpful & seemed very genuine. The website worked as it should & my order arrived in good time.
I recommend them as they are "trustworthy"
27 September 2025
Unprompted review
Good service good delivery
4 September 2025
Easy to navigate the site and it…
Easy to navigate the site and it literally arrived the very next day! Outstanding customer service and a great price!
28 August 2025
Got exactly what I ordered and the…
Got exactly what I ordered and the delivery was very fast
The online store was easy to navigate with an excellent range of products 👍👌
12 August 2025
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