Bond Street Shoe Reviews 480

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, reviewers had a great experience with this company. Customers are really happy with the products, consistently praising their high quality and unique styles. Many people appreciate the excellent customer service and the fast delivery, often noting that items arrive quickly and well-packaged. The clothing is frequently described as stunning, well-made, and offering great value. However, some customers have experienced issues with their orders, including delays in dispatch or delivery, and a few have reported difficulties with communication regarding these problems. There were also occasional mentions of poor quality for some items.

What people talk about most

Product

Consumers express high satisfaction with the products, consistently praising their quality, uniqueness, and... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of the... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the fast and speedy... See more

Order

Customers consistently note ambiguous experiences with order. While many reviewers praise the quick delivery,... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you Anne Marie for your thoughtfulness over the Christmas and New Year, i had ordered a couple of things over Christmas unfortunately they went astray with Evri Ann Marie couldn't apologise... See more

Rated 5 out of 5 stars

Great company I’ve used several times , good value for money . Whilst I have returned the dress I bought it was purely about the colour , I went on to purchase two more in different colours .

Rated 5 out of 5 stars

These clothes are just amazing.... the colours & styles are just so different and they are always of a great quality .... I am always asked where I buy my clothes as they are very quirky. I love se... See more

Rated 5 out of 5 stars

What an amazing Company and Service from Anne Marie. If I could give them more than 5 stars ⭐️ I would. From the moment I contacted them regarding a particular dress, Anne Marie took a video and measu... See more


Company details

  1. Clothing Store

Written by the company

Bond Street Shoe Company, Find The Latest Womens Trends.


Contact info

4.1

Great

TrustScore 4 out of 5

480 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Gold Divina Trousers & Top Chocolate

These trousers and top absolutely beautiful. They are so comfortable and stylish . The material is very unusual with a shimmery gold detail.
This Company is pleasure to deal with and their customer service is beyond excellent. I cannot recommend highly enough.

29 January 2025
Unprompted review
Rated 5 out of 5 stars

Well priced

Well priced, good quality and the styles I've been hunting for years!!! Definitely will be buying more

28 December 2024
Rated 3 out of 5 stars

Have purchased these joggers in various…

Have purchased these joggers in various colours. They are really comfortable and sit well. The recent pistashio colour i purchased is a dark khaki colour nothing like the picture colour. They took over two weeks to come and an email as too where my order was apart from that joggers are great

27 December 2024
Rated 1 out of 5 stars

As with previous customers I have still

As with previous customers I have still not received a refund for returned items on 28th November 24 to the value of £76. I have a signature after tracking through Royal mail. I have emailed twice and left message. No response. I stopped using them two years ago for same reason then was tempted back by the style of clothes. Big mistake! Sadly will never use again even though I like their clothes.

28 November 2024
Unprompted review
Rated 5 out of 5 stars

Extremely comfortable and look great!

Have these trousers in several colours and absolutely love them. My previous stockist had stopped selling them so was delighted to find Bond Street Shoe Company were selling the same ones. Quick delivery considering it was just after the holiday period and the trousers were in good condition when they arrived, they even appeared to have been steamed/pressed. This is a ‘one-size fits all’ type jogger. I’m a size 14/16, they fit perfectly and are extremely flattering but can still see them suiting a smaller dress sized person as they would just skim/flow. It appears to be something about where the pocket is situated, more towards the front than the sides.

1 January 2025
Rated 1 out of 5 stars

Tried to return items for a refund…

Tried to return items for a refund returned by post office as no longer at that address so cost me an extra £6.45 for postage with signature unable to return goods - 2nd time I’ve had issues with refunds 😫☹️ wouldn’t uses again😡

8 January 2025
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Returned an item which they received back on 25/11/, as per royal mail tracking. To date have not received a refund or a reply to my emails.
Would not recommend and will not deal with this company again.

16 December 2024
Unprompted review
Rated 5 out of 5 stars

Bianca Coat in Stone colour

Bianca Coat in Stone colour. I have had my eye in this coat for a while now and when I saw it in the sale, with an extra discount, I just had to buy it. I was not disappointed!
This coat is stunning and a real head turner.
One size fits all. Great heavy material ( almost sponge like) with pockets. It’s got two large buttons at the front and is ‘swing style.
So I shall be swishing around in this at every opportunity! Take a look at the website, they really do have some nice, original, unique pieces in their collection. Thank you Bond Street - another delighted customer!
Quick delivery and constant updates.

11 December 2024
Unprompted review

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