Pathetic service
Pathetic service. Save yourself hassle don’t use them. The parcel is still not here after 2 weeks! It took them two days to locate the shipment.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Sahar Road, 400047, Mumbai, India
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Pathetic service. Save yourself hassle don’t use them. The parcel is still not here after 2 weeks! It took them two days to locate the shipment.
Well you have hired dishonest staff members. My brother was told the weight was 28 kg, they took his money and the original weight turned out only 19 kg. This is for AWB 71214133570
This was from Jawalkar nagar.
DO NOT TRUST THEIR SERVICES!!!! Absolute Fraud goons!!!
Very bad experience, my parents sent a parcel for me from India to United Kingdom but took 3 weeks to reach my hand .Most of the food items was expired.No update No customer service, totally a disaster service.Not recommended to others.
We booked two parcels to Amazon USA (FBA) with reference numbers 925897117 and 925897112 through their dashboard around the second week of August 25. After clearance from their Business Development Manager, Leena, we followed her instructions to send the parcels from Bangalore to Delhi as a transshipment hub. However, once the parcels reached Delhi, they were stuck for about a week.
Upon following up, Leena informed us that an IOR (Importer on Record) was required—something never mentioned during the booking process. This crucial information came as a late surprise, after the parcels had already traveled a significant distance over 4-5 days.
After another 1-2 weeks of delay in Delhi, we were forced to recall the parcels, followed by a difficult and frustrating refund process. Their managers appeared completely unaware of the necessary procedures and acted in an ad hoc, unprofessional manner.
To add insult to injury, during the COVID period, we had already lost an entire parcel entrusted to them. After these two major setbacks, we have firmly decided never to use their services again.
Our advice: Stay far away from this company if you value your shipments and peace of mind.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.