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Review summary

Created with AI, based on recent reviews

Considering 132 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the website and app, reporting frequent crashes, errors, and an inability to save or restore work. Customers also found the artificial intelligence to be unreliable, often generating illogical outputs, failing to understand prompts, and consuming excessive tokens for minimal changes. The customer service was also a significant point of frustration for many, with reports of unhelpful bot responses, ignored support requests, and difficulties reaching human agents. Conversely, a small portion of people felt that the tool could be useful for specific, well-defined tasks and appreciated its potential for creating good app layouts and designs.

What people talk about most

User experience

Customers consistently note ambiguous experiences with user experience. Many reviewers express significant... See more

Website

Customers had negative experiences with website functionality and reliability. Many reviewers reported... See more

Customer service

Users describe negative interactions with customer service. Many customers report that support is slow,... See more

Application

Reviewers highlight significant negative aspects of the app. Many consumers express frustration with its... See more

Artificial intelligence

People report negative experiences with artificial intelligence. Many reviewers express dissatisfaction,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

The tool itself has a great UI. The only thing it can do well is convince people to upgrade to their paid plan. Then you realize it cannot be used to build real-world value. Regardless of the prompt i... See more

Rated 1 out of 5 stars

Absolutely unacceptable. I canceled my subscription, got confirmation, and still got charged again. Then again. And again. Some of those charges were even linked to an account I never logged into... See more

Rated 1 out of 5 stars

The AI works well for projects of roughly 1,000 lines of code or less. Beyond that point it tends to hallucinate or even tell lies: it claims to have made changes it hasn’t while it chews through... See more

Rated 1 out of 5 stars

I purchased a 1-year subscription through AppSumo with a valid redeem code. During activation, I was asked to enter my credit card “as a guarantee only”. Despite the subscription already being paid, m... See more


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1.4

Bad

TrustScore 1.5 out of 5

177 reviews

5-star
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Rated 1 out of 5 stars

Total Dog Shit

Honestly the AI tool works but has hiccups.

The customer support is total trash. Worst ever. You will never hear from them. Their Discord is trash. No one even responds on there.

I am on the $50 a month plan and cannot get a single response from support.

Avoid at all costs.

5 September 2025
Unprompted review
Rated 1 out of 5 stars

It worked great until the owners got…

It worked great until they got greedy. Whatever they did in the last few updates they completely broke the AI that built things, dont waste your money this app used to be great now its just a cash grab. Was using it for months and worked great then book, customer service is horrendous.

27 August 2025
Unprompted review
Rated 1 out of 5 stars

I really wanted Bolt.new to work

I really wanted Bolt.new to work, but it has been nothing but frustration. The platform constantly throws errors, even when I follow their documentation exactly. Connecting a custom domain is a nightmare, records never seem to propagate properly, and when they finally do, Bolt tells me “the domain is already in use” even though I only have one project. The editor itself quickly becomes unmanageable for any file of real size, and their attempts to split files just lead to more bugs and wasted time. Support is slow and not very helpful, and I feel like I’ve spent more hours trying to fix Bolt’s problems than actually building my project. At this point, it’s clear the product is nowhere near ready for production use. Save yourself the headache and look elsewhere.

27 August 2025
Unprompted review
Rated 1 out of 5 stars

If I could give a zero star rating I…

If I could give a zero star rating I would. This scam is clearly built to consume credits only. The app is built to make you believe it checks , repairs and builds apps but does not deliver at all. I've been working on one app for over a month , used more than 75 million credits and got zero results. Testing the same prompts in other software gives results but BOLT.NEW must be one of the biggest scams ever. Should be taken offline asap.

27 August 2025
Unprompted review
Rated 2 out of 5 stars

Experienced heavy user, giving up

As an experienced heavy user, using this for months from many small components to attempting to build larger form interfaces. I can say you cant build anything of use purely with bolt. It's about as useful as a gimmicky toy or small code generator. I got stuck in a sunk cos fallacy, I spent around 200 million tokens to get more and more AI slop on a simple 5 step form. Upgrading the subscription to "almost save the project" digs the hole deeper until every prompt got a hallucination or lost work, revert stopped working so i was paying to "fix" bugs and create more, or silently lose huge chunks of work that took hours. Exporting to hand fix the code is like like opening a suitcase full of dogsh**t spaghetti mess that will take hours to unpick.

24 August 2025
Unprompted review
Rated 1 out of 5 stars

Worst AI APP Ever

They AI builds website fast but than the nightmare begins. Tokens go fast, for every minor change they eliminate a lot of tokens. IT takes tyou around 500k-1milion tokens to do a simple change such as create a new tab and ad some text and sometimes is still not doing it. You cannot connect your website to an admin or visual editor for you or your customer to do simple changes. It is possible but you need really strong knowledge about coding, if you are a beginner you have no chance. Customer support does not exist or is not helpfull. i will not go with this app at all

12 August 2025
Unprompted review
Rated 1 out of 5 stars

What a waste of time and money!

What a waste of time and money. Simple requests cannot be accomplished. Keeps playing dumb and burns your tokens. You cannot event find your projects form the main page. It is saved as a chat history on the left hand pane :) like in ChatGPT
I just spent $25 for nothing.

22 August 2025
Unprompted review
Rated 1 out of 5 stars

Bought bolt.new

Bought bolt.new, worked on website for 2 days

All tokens and even subscription vanished along with my website.

Has been 1-2 weeks and have yet to hear back from customer service except from there AI bot telling me "there's no evidence of you ever having a subscription"

19 August 2025
Unprompted review
Rated 3 out of 5 stars

I wasn’t impressed with the software…

I wasn’t impressed with the software but the customer service was FANTASTIC. I requested a refund on a Sunday and a REAL person responded within 3min. My refund was given in less than 24 hrs w such a friendly person.
Once they get the bugs worked out, I will definitely come back to them again.

17 August 2025
Unprompted review
Rated 2 out of 5 stars

Potentialy good app, bad costumer support and features

The good- nice interface, most of the the time easy changes can be applied. best suited for engineers or simple creations.
The bad- token usage and costumer support. I have a problem with connecting to GitHub and therfore tracking chnages of the project. tried to reach them about a month now, nothing happened. Really frustrating since the agent makes changes it doesnt explain beforehand and now i'm in a neverending loop of trying to fix things with him. On the other hand, my credit card expired- I got 3 emails from them whithin a day.

18 August 2025
Unprompted review
Rated 3 out of 5 stars

Helpful but Unreliable

I was working on a dashboard using the paid plan, and after making just one change the entire interface broke, leaving only scattered icons. I spent hours trying to restore the original design but could not. The experience was very frustrating. The flashy YouTube videos make it look perfect, but in reality it can be disappointing.

I first rated it one star, but later updated my rating to three. Despite its issues, it still helped me once I stopped relying on it fully and instead used it for smaller tasks step by step.

16 August 2025
Unprompted review
Rated 1 out of 5 stars

worst AI tool ever used in 2025

worst AI ever used in 2025

I used the bolt.new last month, ran out of tokens, and then switch to $50 month plan, found the AI experience was not that well. I wanted to cancel the subscription, but the website told that once the subscription was cancelled, i would lost all tokens, unfair, right?

then I downgraded to $20 monthly plan and I now it is Aug , I found the website did not allow me to cancel, either error or not help at all. I sent mail to the ask for cancellation, only got AI response, not helpful at all.

so if you guys are still in business, please help to cancel my subscription. it is not big money, but your way of deal with clients won't make you successfully or rich.

reached support in discort, the feedback is I have to pay $20 for another month.

I have to pay $70 for one day usage.

here is their reply
"Right now the system can’t cancel an active plan mid-billing cycle so the $20 plan will continue until the end of this month THEN after that you can cancel completely and you would need to delete your own account as they have no responsibility to do so"

I belive it is robbery.

15 August 2025
Unprompted review
Rated 1 out of 5 stars

Bolt has stolen 10M tokens

I got a bug when Bolt was changing LLM model and because of their update - 10M tokens vanished from my account (it was simply zeroed) in 1 second. Support is ignoring for 4th day. Very bad experience comparing to Lovable.

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Great code Vibing tool

Great code Vibing tool, works great with a lot of intergrations. Especially when you follow the documentation and there is great help on discord if you're stuck. They also do a lot with feedback you deliver and it's been improving tremendously over the last half year.

7 August 2025
Unprompted review
Rated 1 out of 5 stars

Lying AI

The AI works well for projects of roughly 1,000 lines of code or less. Beyond that point it tends to hallucinate or even tell lies: it claims to have made changes it hasn’t while it chews through tokens fast, and even rewrites or deletes stable functions when you only ask it to change something minor—like a logo or icon. Even when enabling the 'dynamic reasoning'.

In its current form it’s really unusable for building production-quality apps.

The team behind it is friendly (they once refunded my tokens), but that doesn’t fix the AI’s inaccuracies and erratic behavior.

6 August 2025
Unprompted review
Rated 1 out of 5 stars

BOLT.NEW was the worst experience!!!!

I cannot tell you just how truly disappointing and frustrating this whole experience has been. I got ALL THE WAY done with the app build 3 times, just needing to add monetization for deployment, and mysteriously it (the code) disappeared EVERY TIME! I caught this AI (in its own words) 'red handed' lying to me, sabotaging the build, only to get caught up in a never-ending loop of time-wasting chats that never led to any different positive outcome. If you really are serious about building an app that is stable, and capable of making a buck, PLEASE do yourself a favor and look elsewhere. If you don't, and you read this, don't say you weren't warned!

4 August 2025
Unprompted review
Rated 1 out of 5 stars

Disappointing Experience with Bolt.new Professional Plan

Summary
Bolt.new's free trial creates false expectations that don't translate to the paid experience. Significant technical issues and poor token efficiency make the professional plan a questionable investment.

My Experience
I upgraded to Bolt.new's Professional plan today, expecting the same smooth performance I experienced during the free trial. Unfortunately, the paid experience has been drastically different.
Key Issues Encountered:
Token Consumption Problems:

Burned through 5,000+ tokens (50% of my monthly allocation) in a single day
Most tokens were consumed fixing platform-generated errors rather than building features
Poor token efficiency compared to other AI development platforms

Technical Reliability:

Preview page consistently fails to load
System errors require multiple correction attempts
Platform instability disrupts development workflow
Error resolution consumes valuable tokens without producing usable code

Free vs. Paid Discrepancy:

Free trial worked seamlessly with minimal issues
Paid plan introduces numerous technical problems
Significant performance degradation after payment processing

Concerns About Business Model
The dramatic difference between free trial performance and paid plan reliability raises questions about intentional token consumption strategies. When platform errors force users to repeatedly prompt for corrections, it artificially inflates token usage while delivering minimal value.
Recommendation
For developers considering Bolt.new:

Test extensively during the free trial period
Monitor token consumption patterns carefully
Have backup development solutions ready
Consider alternatives like Cursor AI, V0, or traditional development environments

Bottom Line: While the concept is promising, execution issues and poor token efficiency make it difficult to recommend the professional plan at this time. The platform needs significant reliability improvements before justifying the subscription cost.

27 July 2025
Unprompted review

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