Bols Cocktails Webshop Reviews 502

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The Level 1 - Advanced Course (3 separate days - Spirits, Mixology, and Techniques) is exactly what I needed to push my skills and knowledge forward. It exceeded my expectations and I'm so pleas... See more

Rated 5 out of 5 stars

Kudos to the enite Bols crew! Balthazar and Kimley were the highlight of this class, both of them with a lot of specific knowledge, skilled, funny, with clear explanations, nice and kind in general.... See more

Rated 2 out of 5 stars

After 5 days still no mail that order has been sent. No answer on mail, when delivery will approximately take place. Needed it for a special occasion, but don't think it'll arrive in time. A short inf... See more

Rated 5 out of 5 stars

One of my fav. products arrived as promised and very well packed to my hotel in AMS. A shortcoming though - is that you only ship within Netherlands - and it's rather remarkable that it should be so... See more

Company replied

Company details

  1. Liquor Store

Written by the company

Bols is the world's first cocktail brand and in our webshop, you can find everything you need to create the best cocktails at home or in the bar! We have around 40 liqueur flavours, authentic genevers, Amsterdam gin and delicious vodka. Our tools and glassware help you to perfect and serve your cocktails to the fullest. Rather take the easy road? Then check out our amazing ready to drink cocktails in handy cans or tubes. Perfect for on the go or when you don't want to play the bartender at your own cocktail party. Our cocktail gift packages are beautifully wrapped and amazing to surprise your loved one(s) with. In other words, an all-in-one online shop for the most delicious cocktails!


Contact info

3.9

Great

TrustScore 4 out of 5

502 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great delivery

Great delivery, great aftersales. The purchase online might need some work, after paying with Ideal, I wasn't referred back to the webshop

14 October 2021
Rated 5 out of 5 stars

One of my fav

One of my fav. products arrived as promised and very well packed to my hotel in AMS.
A shortcoming though - is that you only ship within Netherlands - and it's rather remarkable that it should be so hard to send a small parcel to a customer in another EU country since the mantra of the Union is so called free trade and exchange of goods and services.
Looking forward to your change of policy.

4 June 2021
Bols Cocktails Webshop logo

Reply from Bols Cocktails Webshop

Dear Mr Kenneth Munther,

Thank you for your review. Our policy of only shipping alcohol in the Netherlands is based on the complex EU regulations regarding shipment of alcohol across borders. In many different EU countries we have other online outlets available where they sell our products.

Yours sincerely,

Marieke Kraan
Bols Cocktails

Rated 4 out of 5 stars

Product is awesome!

Product is awesome. Received in great shape, well packed.

One glass was slightly defective but was quickly resolved by Bols staff. Evidence of great service and quality.

23 April 2021
Bols Cocktails Webshop logo

Reply from Bols Cocktails Webshop

Dear Dan,

Thank you for your review! It's unfortunate to read that one of the glasses has a small defect. Would you be so kind to send a picture of the broken glass to webshop@lucasbols.com, so we can see what we can do for you?

Thank you in advance!

Best regards,

Marieke Kraan
Bols Cocktails

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look