The saleswoman who served me was very professional, knowledgeable, insightful, and presented options. In addition, she gave me space and time to consider each option. And there were many pieces to... See more
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See what reviewers are saying
Mona in the Zurich store is always extremly helpful, professional and has excellent taste. Everytime I go there she is extremly friendly - and this is why I like going back.
Company replied
No problems ordering the furniture, actually our third Boila product. However, I find it quite annoying that one has to wait for the right moment until a "sale" is starting. It feels a little bit like... See more
Company replied
The sales consultant Ana Moita was polite, friendly, knowledgeable, professional and most helpful. The Bola premises in Basel are very stylish and reasonably priced. We are pleased to have found a ca... See more
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Company details
- Furniture Store
- Decoration and Interior Design Store
- Furniture Accessories
- Living Room Furniture Store
- Outdoor Furniture Store
- Sofa Store
Written by the company
Willkommen bei Bolia. Eine skandinavische Designwelt, inspiriert von der uns umgebenden, veränderlichen Natur. Unsere Designs werden von namhaften Designern aus der ganzen Welt geschaffen und von den erfahrensten Möbeltischlern aus den besten und langlebigsten Materialien handgefertigt. Zeitloses Design, das für Sie maßgefertigt wurde, um über Generationen zu halten. // Bienvenue chez Bolia. Un univers design scandinave inspiré par la nature changeante qui nous entoure. Nos modèles design sont conçus par des designers reconnus dans le monde entier et fabriqués à la main par les ébénistes les plus compétents à partir des matériaux les plus durables et de la meilleure qualité. Un design intemporel créé sur mesure spécialement pour vous et pour durer pendant plusieurs générations.
Written by the company
Contact info
4.6
Excellent
2K reviews
Asks customers to review
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Excellent service
29 July 2025
Reply from BOLIA
Dear Gemma,
we are happy to hear that you had a good experience.
Thank you for sharing.
Best regards,
Marianne, BOLIA
Salesperson was excellent
Salesperson was excellent, delivery is much quicker than a lot of other furniture stores. Very happy.
17 July 2025
Reply from BOLIA
Hi Silvana,
What a wonderful review — thank you!
We're delighted that you had such a great experience at BOLIA! 🌞
See you soon,
Nikki, BOLIA
Great furniture and an incredibly…
Great furniture and an incredibly helpful staff! Especially great to pick up some summer sale items! Will definitely be back for more.
8 July 2025
Reply from BOLIA
Hi Robert. Thank you so much for your positive review!
We're thrilled you loved the furniture and found some summer sale gems 🌞
We are looking forward to welcome you back! 💛
Best Regards,
Nikki, BOLIA
Reply from BOLIA
Hi Yan, thank you so much for your kind words and positive review. 😊
Best Regards,
Nikki, BOLIA
100% recomendable
The person who take care of me while at Bolia to buy a couch was extremely competent, multi lingual and very nice person. I will recommend without any question to go Bolia for the product they offered and for the competency of the professionals who work there
6 July 2025
Reply from BOLIA
Hi Felipe. Thank you so much for your kind words!
We're thrilled to hear you had such a great experience and truly appreciate your recommendation.
You're always welcome at BOLIA!
Best regards,
Nikki, BOLIA
Excellent customer service
Carla was very interested in what was important to me, informed herself about the various options and then made specific suggestions. She took a lot of time to choose the right furniture with me. And the result was a beautiful sofa that suits me and that I really like.
Thank you very much Carla!
26 June 2025
Reply from BOLIA
Hi Renate
Thank you so much for your kind words and for taking the time to share your experience!
We're thrilled to hear that Carla took the time to understand your needs and guided you thoughtfully through the options.
It’s wonderful to know that you found the perfect sofa and that you're happy with the result.
Best regards,
Marianne, BOLIA
Why I Keep Coming Back to Bolia
What always brings me back to Bolia—besides the amazing pieces—is Katia’s warm support. She’s always incredibly kind and attentive, and that truly makes all the difference.
26 June 2025
Reply from BOLIA
Hi Ana
Thank you so much for your positive feedback about our colleague.
We're delighted to hear that Katia is providing the support you need and that you're enjoying our products.
Best regards,
Marianne, BOLIA
I have yet received nothing
I have yet received nothing, the client service is not responding my mail that I have sent they said they will respond berweeen 12 days… actually it was a fast little order nothing complicated and it seems like it come from Australia or I don’t know… this is not normal that I have to run after to have informations.
6 June 2025
Reply from BOLIA
Hi Louana
We apologize for the slight delay in processing your order.
I can confirm that your order is currently being processed and will be shipped very soon.
Additionally, my colleague has reached out to you via email.
Please feel free to respond to that message if you have any further questions.
Best regards,
Marianne, BOLIA
Very good products quality
Very good quality and product designs. Excellent service provided by knowledgeable and friendly staff.
15 May 2025
Reply from BOLIA
Hi Intisar. Thank you very much for your positive review!
We're delighted to hear about your positive experience.
Hopefully we will see you again soon! 🌞
Cheers,
Nikki, BOLIA
Wonderful service and experience!
Jonik gave us a wonderful exper. He had knowledge of colours and textures and he could help us really well. Thank you!
11 May 2025
Reply from BOLIA
Hi Nidhi. Thank you so much for your kind words!
We're thrilled to hear that Jonik provided you with such a great experience and could assist you with his knowledge of colours and textures.
We’ll be sure to pass on your lovely feedback to him!🌞
Kind regards,
Nikki, BOLIA
Fabulous service and delighted with our…
Fabulous service and delighted with our new sofa!
5 January 2025
Reply from BOLIA
Hi Tracy, thank you for your review.
We apologize for the inconvenience regarding the delivery date.
Due to the high volume of orders and the increased pressure before Christmas, there has unfortunately been a delay.
We understand that you need the sofa before Christmas.
I have sent you an email so we can discuss the matter further.
Best regards,
Negar, BOLIA
Reply from BOLIA
Dear ARGYRIOS,
Thank you for the comment. We are happy to hear that your visit to our store was a good experience. You are always welcome to stop by and find inspiration for you home interior.
Best regards, Randi/BOLIA
It was a wonderful shopping experience
It was a wonderful shopping experience, giving much attention to my personal preference. Thank you.
29 November 2024
Reply from BOLIA
Dear Trish,
Thank you for your comment. We are happy to hear that you had a good experience in our store and hope to see you again soon.
Best regards, Randi/BOLIA
Herr Nicolas Cruz Gomez
Herr Nicolas Cruz Gomez, Assistant Store Manager in der Filiale Basel, war ein hervorragender Berater mit grosser Fachkompetenz!
30 November 2024
Beautiful spaces
The showrooms showcase the furniture exceptionally and are warm and inviting spaces. The staff are knowledgeable and helpful when required but equally give you the space to contemplate potential purchases.
14 November 2024
Reply from BOLIA
Hi there, and thank you so much for your positive review! 😊
We're thrilled to hear that you had such a great impression of our showroom and enjoyed excellent service from our staff.
We are looking forward to welcoming you in BOLIA again soon!
Cheers,
Negar, BOLIA
Reply from BOLIA
Hi Mrs BR and thank you so much for your positive review!
We look forward to seeing you again in BOLIA soon 😊
Cheers,
Negar, BOLIA
honest & good advice about the products…
honest & good advice about the products I wanted to compare.
28 September 2024
Reply from BOLIA
Hi Vermeulen and thank you so much for your positive review!
We appreciate your feedback. 😊
Best regards,
Negar, BOLIA
Amazing shopping experience
Amazing shopping experience! Nicolas was great in sharing all options and answering all questions to make sure I could chose the best sofa for my house! Would definitely recommend Bolia!
14 August 2024
Reply from BOLIA
Hello,
Thank you for your feedback. We are happy to hear that you had an amazing experience in our store. You are always welcome to visit and find more inspiration to your home decor.
Best regards, Randi/BOLIA
Terrible customer service
Terrible customer service. Ordered a sofa via their stores in paris when the store told us their customer service in denmark was unreliable. Order delivery date was missed. Neither customer service nor store can determine where sofa is. If it was manufactures or even sent. To this day we spent over 5000 euros and have nothing to show for it but promises and a rediculous pathetic offer of 50 euros. The store blames their own customer service and none of them provide any information or solutions. An absolutely terrible experience which probably will result in a terrible sofa as well. Hard to have any faith in this company at all.
15 July 2024
Unprompted review
Reply from BOLIA
Hey Nick,
Thank you for your review.
We are very sorry to hear about the bad experience you had with your delivery and our service.
I am happy to see that your issue was resolved and a delivery date has been agreed with you, as well as an additional compensation.
We are currently experiencing some delays in deliveries around your area, which you were unfortunately affected by.
In any case, we will keep an eye on your case until you have received your furniture and we will see if we can offer you another compensation for the inconvenience.
Best regards,
Aleksandra, BOLIA
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