I have visited Bolia shop in Basel 4 times to select the right table and chairs and fabric for the pillows. Each time I was warmly welcomed and taken care of. The staff was attentively listening to ou... See more
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See what reviewers are saying
I am aware that the prices are high, but my store in Augsburg has such a wonderful customer service. Everything is beautiful.
Company replied
Wir haben in Stuttgart eine hervorragend und freundlichen Beratung von Frau Markovac erhalten. Auch der Service über E-Mail im Nachgang, da wir aus Heidelberg kommen, ist exzellent. Die Qualität und... See more
Company replied
I had a great shopping experience at Bolia. I received two separate deliveries, both of which were perfect. The driver and his colleague were very friendly and punctual. Although my apartment is o... See more
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Company details
- Furniture Store
- Decoration and Interior Design Store
- Furniture Accessories
- Living Room Furniture Store
- Outdoor Furniture Store
- Sofa Store
Written by the company
Willkommen bei Bolia. Eine skandinavische Designwelt, inspiriert von der uns umgebenden, veränderlichen Natur. Unsere Designs werden von namhaften Designern aus der ganzen Welt geschaffen und von den erfahrensten Möbeltischlern aus den besten und langlebigsten Materialien handgefertigt. Zeitloses Design, das für Sie maßgefertigt wurde, um über Generationen zu halten.
Written by the company
Contact info
4.6
Excellent
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Snobby business practices for beautiful furniture
Positive:
- The furniture is beautiful, timeless, and functional.
- The store personnel can give you hefty discounts.
Negative:
- The prices are high.
- The product was advertised with a 4-6 weeks delivery window. After ordering, we were informed that the earliest delivery would be in 9 weeks. Delivery is only offered on three days of the week and never on weekends, which makes receiving the delivery quite cumbersome for working folk.
- I would've appreciated a larger selection of colorful leathers, like green or red.
9 January 2026
Reply from BOLIA
Hi. Thank you for your feedback!
We’re delighted to hear you find our furniture beautiful and functional, and that our team provided great assistance.
We’re sorry for the inconvenience regarding delivery times, limited delivery days, and the smaller selection of colorful leathers.
Your input is valuable, and we’ll use it to improve our products and services.
Best regards,
Nikki, BOLIA
A Fortuitous ramble in Espagna led us into the magical world of Scandanavian design!
We stumbled upon Bola's furniture shop in Malaga on our last day in Spain. We had hoped to find some well designed high quality armchairs before we left Spain and had all but given up when we discovered Bola's website-stumbling upon the shop was fortuitous. A beautifully laid out shop laden with treasures! On entry we were made very welcome by a member of staff and then very ably assisted by Iryna who carefully guided us on our preferred choices without being pushy. She was very attentive, made our selection of two different armchairs and fabrics very easy. Also the ordering process was clear. Aside from aesthetics, style, quality and comfort, it being the eve of the 10th anniversary of the passing of David Bowie, sealed the deal for one of the armchairs...the Bowie armchair!
Who would have thought that an evening ramble in Malaga would lead us into a magical world of Scandanavian design!
9 January 2026
Unprompted review
Reply from BOLIA
Dear Customer,
Thank you so much for sharing your wonderful experience! We’re thrilled you discovered our Málaga store and that Iryna made your visit so enjoyable.
Fun fact: the Bowie armchair is named after our CEO’s dog—you can even spot Bowie on our homepage and in our commercials!
We hope your new armchairs bring you lots of comfort and style, and we’d love to welcome you back anytime.
Warm regards,
The BOLIA Team
great individual consultation
great individual consultation, beautiful products and affordable prices
9 January 2026
Unprompted review
Reply from BOLIA
Hi Robert. Thank you very much for your kind review!
We’re happy you enjoyed the personal consultation and our products 😊
Best regards,
Nikki, BOLIA
Extremely positive experience in store…
Extremely positive experience in store and also over the phone or via email. Last summer I drove to Potsdam to pick up some chairs from the outlet section and store manager Charlene was very helpful and patient, she us gave great tips about how to do the first cleaning and taking care of the products.
28 June 2025
Unprompted review
Reply from BOLIA
Dear Customer
Thank you so much for your wonderful feedback!
We’re thrilled to hear you had such a positive experience both in-store and remotely. Special thanks for mentioning Charlene – we’ll make sure she receives your kind words!
Your Team BOLIA
€100 just for shipping a chair is not…
€100 just for shipping a chair is not OK. Otherwise, Bolia is a great store.
Unfortunately, I cannot reply to your answer, but I can edit mine.
I have been a Bolia customer for many years, and until now, delivery has been half the price.
To double it seems very unreasonable. I hope you will consider a new delivery company for the future.
4 January 2026
Reply from BOLIA
Hi Clare
Thank you for your feedback.
We’re sorry to hear that the delivery costs were disappointing for you.
Our delivery service for sofas and armchairs includes professional assembly as well as the removal and disposal of all packaging, so everything is taken care of for you.
Because of this comprehensive service, we’re unfortunately unable to offer lower delivery rates.
Thank you very much for your understanding.
Best regards,
Marianne, BOLIA
Everything was nice & highly…
Everything was nice & highly professionell & friendly !!!Suberb 🙏🏼
2 January 2026
Unprompted review
Reply from BOLIA
Hi Annette
Thank you so much for your good review.
We are very happy to hear that you had a positive experience.
Best regards,
Marianne, BOLIA
Perfect experience
Quick response via E-Mail and very Professional Showroom. Friendly staff
27 December 2025
Unprompted review
Reply from BOLIA
Hi Fabian.
Thank you for sharing your feedback!
We’re delighted to hear that you had a perfect experience and appreciated our quick email response, professional showroom, and friendly team.
Your satisfaction is our top priority.
We look forward to welcoming you again soon!
Best regards,
Nikki, BOLIA
Sofa delivery & Pick Up
I had a sofa delivered recently and the service was impeccable. The delivery team (Berisha) came exactly on time and I received a few messages before hand to inform me when they were leaving the warehouse, and when they were on their way. I got a short phone call to announce their arrival. It was beautifully organised. They delivered the couch and took the old one away to recycle. They were very fast, efficient and professional. Also friendly and helpful. This service is one of the best I’ve had. I can highly recommend them. Thanks BOLIA ! 5 ⭐️ Your happy customer in Zug, Switzerland.
19 December 2025
Unprompted review
Reply from BOLIA
Hi Stephanie.
Thank you so much for your wonderful feedback🤩
We’re delighted to hear that the delivery went smoothly and that our team provided such professional and friendly service.
Your recommendation means a lot to us, and we’re thrilled that you’re happy with your new sofa.
Enjoy your new piece, and don’t hesitate to reach out if you need anything in the future.
Warm regards,
Nikki, BOLIA
Sander from customer service was…
Sander from customer service was amazing. He solved my problem! I think everyone can buy bolia without fear ..
They have amazing customer service
10 December 2025
Unprompted review
Reply from BOLIA
Hi and thank you so much for your wonderful feedback!
We’re happy to hear that Sander could help you, and we’ll make sure to pass your kind words on to him.
It means a lot to us that you feel confident shopping with Bolia.
Cheers,
Nikki, BOLIA
Bolia, a very fine initial experience.
Was a very fine experience all the way -- from the purchase through to the delivery. And my new armchair is superb.
It is my pleasure to recommend Bolia without reservation!
6 December 2025
Unprompted review
Reply from BOLIA
Hi Katrin.
Thank you so much for your feedback – we’re happy to hear you’re satisfied with both the experience and your new armchair!
Best regards,
Nikki, BOLIA
Great experience at Bolia and with delivery🙂
I had a great shopping experience at Bolia. I received two separate deliveries, both of which were perfect.
The driver and his colleague were very friendly and punctual. Although my apartment is on the 5th floor and the sofa didn't fit in the elevator, meaning they had to carry it up five flights of stairs, they didn't complain and remained very friendly. We were very satisfied. Thank you!
28 November 2025
Unprompted review
Reply from BOLIA
Hi Anita.
Thank you so much for your wonderful review! We’re delighted to hear that both the delivery and service met your expectations. We truly appreciate your feedback and hope you enjoy your new sofa!
Best regards,
Nikki, BOLIA
Goodness
Great stuff nice design, the quality is at first sight always great, some things show problems later or dhow the true value. CC is slow and not always on point.
27 February 2025
Reply from BOLIA
Hi!
Thank you very much for your positive review.
We’re delighted to hear that you like our design.
If you ever experience any issues with your products or our service, please don’t hesitate to reach out to us.
You can contact us via email, live chat, or phone.
Best regards,
Marianne, BOLIA
Replacement sofa was perfect finally
initial delivery with a cheapy forwarder with just 1 person was a mess - ending in a damaged sofa and a return
Bolia claim procedure was fast friendly and efficient. New sofa was delivered by branded truck and 2 branded gentlemen that put sofa together nicely
hint: Document damage properly and not sign delivery note without your claim on it and the driver signing for it
1 December 2024
Reply from BOLIA
Hi there,
Thank you for taking the time to share your experience with us.
We’re truly sorry that your initial delivery didn’t meet expectations and even resulted in a damaged sofa. That’s of course not the experience we want for our customers.
At the same time, we’re very happy to hear that our claim process was fast and helpful, and that the replacement sofa was delivered professionally and assembled properly by our team. Your feedback means a lot to us.
Best regards,
Anna, BOLIA
Linen experience
Hello. I bought few month ago 2 sets of linen pillows case and a cover duvet. The fabric is really good unfortunately the zip is fragile and broke ! ! I do have the same problem with the pillowcases and it is a struggle to close it properly….not impressed.
17 November 2025
Unprompted review
Reply from BOLIA
Dear Customer
Thank you for sharing your feedback. We’re truly sorry to hear about the issues with the zippers. We hope you’ve already reached out to our customer service team so we can assist you and find a solution. Please don’t hesitate to contact us – we’re here to help!
Your BOLIA team and Customer Care Service
Reply from BOLIA
Hi Sean,
Thank you for your wonderful review.
We really appreciate it.
Kind regards,
Nikki, BOLIA
Reply from BOLIA
Hi Julian,
Thank you so much for your lovely feedback! We're really happy to hear that you like our products. We look forward to welcoming you back again soon.
Best regards,
Anna, BOLIA
as always the best!
18 October 2025
Unprompted review
Reply from BOLIA
Hi there,
Thank you very much for your positive feedback, we appreciate it!
Best regards,
Anna, BOLIA
Delivered on time and the service was…
Delivered on time and the service was excellent
1 October 2025
Reply from BOLIA
Hi Gillian,
Thank you for your kind feedback! We’re so glad to hear you had a great experience.
Best regards,
Anna, BOLIA
Best customer service Thanks Leyla for…
Best customer service Thanks Leyla for your help!! and patience.
5 October 2025
Reply from BOLIA
Liebe Kundin, lieber Kunde,
herzlichen Dank für Ihre tolle Bewertung!
Es freut uns sehr, dass Sie mit unserem Kundenservice zufrieden waren – und ganz besonders, dass Leyla Ihnen mit Geduld und Engagement weiterhelfen konnte.
Wir freuen uns immer, wenn unsere Mitarbeiter*innen so positiv hervorgehoben werden!
Mit freundlichen Grüßen
Ihr BOLIA Team
Bolia showroom visit
My all visits to Bolia showroom were handles with patience, informative and guiding to make the right choices. Very convenient and good experience overall. Hoping my furniture arrive on time and the quality promised,
27 September 2025
Reply from BOLIA
Hi Kshama,
Thank you so much for your kind feedback. We’re delighted you had such a positive experience in our store and hope your new furniture will bring you great joy once it arrives.
Best regards,
Anna, BOLIA
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