Today Inzamam from the Bokun support Team helped me perfectly to solve my problem, support case 00383063. He could handle all steps guiding me through 2 platforms fluently and finally we solved the pr... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Working with Aryan at Bokun was an absolute pleasure .He went above and beyond to help me get everything set up .Aryan is highly professional ,quick to respond ,and possesses deep technical expertise... See more
Company replied
Navin was extremely helpful and professional. He not only helped me configure everything correctly, but also took the time to explain each step clearly, so that I could understand how to do it... See more
Company replied
Imagine if you had the most entitled people with the worst possible software and the highest limitations, paired with terrible support. Everything broke all the time, you lost money, and then they w... See more
Company replied
Company details
Written by the company
Bókun powers the world’s experiences - helping operators and resellers to manage the ‘how’ behind their ‘wow.’ Book, manage, and grow in one place, so you can deliver unforgettable moments while Bókun handles the details. Connect instantly to thousands of OTAs, resellers, and suppliers, automate admin, and put bookings on autopilot. No drama, just results. One solution, global reach. Built in Iceland, trusted worldwide, part of Tripadvisor.
Contact info
4.2
Great
310 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Bókun, a Tripadvisor company
Hello there! Thank you so much for recommending us!
We appreciate your support and look forward to continuing our successful collaboration with you in the future. Many thanks, Fabio - Bókun Support Team.
Tommy is just GREAT!!
Tommy is just GREAT!!
Tommy has been helping me many many many times to set up my sailing tours (which were not easy at all to set up in BOKUN at the beginning).
He is very professional, patient, and he has always treated me in a very nice way. He has a very broad and deep knowledge of many Bokun tools and he is very creative in solving problems. I know he is busy solving other problems as well but he has always been available when I had issues and he was there to help me out (sometimes many hours in a row).
I wish there were many more Tommys in this company (and in the word). Thank you!
10 June 2024
Unprompted review
Reply from Bókun, a Tripadvisor company
Hello, Thank you for your wonderful review and for sharing your experience with Tommy. We have shared your feedback with him, and we're thrilled to hear how helpful and professional he has been. We look forward to continuing our work with you! Many thanks, Fabio - Bókun Support Team
Excellent experience from the get go
Excellent experience from the get go. Easy setup and clutter free software that simply works.
29 May 2024
Unprompted review
Reply from Bókun, a Tripadvisor company
Hello Phil! Thanks for sharing your experience. We're delighted to hear that it was easy to get started with us and we look forward to continuing our successful collaboration with you in the future. Many thanks, Fabio - Bókun Support Team.
A Worthy and Trustworthy Partner in Tours and Travel
Their returns on investment and the way they handle both their clients and their suppliers. Kudus!
14 February 2024
Unprompted review
Reply from Bókun, a Tripadvisor company
Hello! Thanks for sharing your feedback. We are happy to see your appreciation of our services.
Many thanks, Fabio - Bókun Support Team.
Reply from Bókun, a Tripadvisor company
Hello! Thanks for sharing your feedback. We are happy to see your appreciation of our services.
Many thanks, Fabio - Bókun Support Team.
easy to have email after booking and…
easy to have email after booking and easy to find all information i need
21 May 2024
Unprompted review
Reply from Bókun, a Tripadvisor company
Hello! Thanks for sharing your feedback. On of our goal is to make things easier and we are happy to see the positive experience with our products!
Many thanks, Fabio - Bókun Support Team.
Generate more revenue
Working with Bokun has increased our tour bookings over last year.
1 May 2024
Unprompted review
Reply from Bókun, a Tripadvisor company
Hello Pep, thank you for taking the time to review us! It is great to know that your business has grown thanks to our reservation system!
Many thanks, Fabio - Bókun Support Team
Very good
It is great. New contacts with worldwone companies but it is obligatory to upgrade to Bokun pro. Some of my contracts are frozen. If there would be free of charge there would be more contracts and more bookings so more income for all. Adding obligatory upgrade may loose contacts and lots of new bookings.
1 May 2024
Unprompted review
We sitched from Fareharbor to Bokun and…
We sitched from Fareharbor to Bokun and it was the best decision. Sales improved and reduced the commssion on booking fees.
17 May 2024
Unprompted review
SEMPLE USE IN ALL SISTEM
17 May 2024
Unprompted review
Very helpful
My experience was very quick answer with some product, I was finding some representant to help and that doesn't take long time they was some one fixed all I was get problems for that reason TripAdvisor is the best.
15 May 2024
Unprompted review
Useful, makes handling reservations easier
Made easier handling reservations from different platform,which is what I needed.
I must say that the customer service is fast in answering and has always solved my problems
16 May 2024
Unprompted review
The best engine ever ..
The best engine ever ... I would definitely recommend to any user
16 May 2024
Unprompted review
Great tour management program
16 May 2024
Unprompted review
Helping entrepreneurs
To be honest we have not get any bookings yet though the Bokun. But we know our friends having great jobs with Bokun and good profit. We think once booking starts for our product from Bokun it's will get more and more. Thanks to Bokun that you bringing our product to travelers. We wish Bokun to be come more popular in the world!
16 May 2023
Unprompted review
It´s a good service company
16 May 2024
Unprompted review
An innovative online platform
An innovative online platform, getting the Services and Products to the Customers. Excellent payment system
16 May 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.