Boiler doctor falkirk Reviews 28

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Unlike bigger gas repair companies, David and his apprentice Matthew, came and found the problem immediately. He could have fixed the problem himself by buying an expensive part but since my boiler i... See more

Rated 5 out of 5 stars

I needed my boiler repaired and serviced quickly due to going on holiday abroad. David came to assess my boiler and within 1 day it was running perfectly again. Superb tradesman and not expensive for... See more

Rated 5 out of 5 stars

Booked a visit online on his website for the same day. Arrived bang on time and had the problem diagnosed with my botched DIY Tado smart thermostat installation in minutes. Then quickly installed it p... See more

Rated 5 out of 5 stars

We needed an experienced technician to swap over our home from LPG to natural gas. David carried out the work to first class standard. Also fitted a Hive system which is awesome. David was on time, an... See more

Company details

  1. Plumber

Written by the company

Boiler Doctor was created in January 2021 by ex Scottish Gas Engineer David Aitken. After 18 Years with the Company David wanted something different and a company that reflected his values. David is a very confident experienced engineer in all aspects of Gas , he wants to Provide excellent customer service at a Fair Affordable Price.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

28 reviews

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Rated 5 out of 5 stars

The Best there is!!

Unlike bigger gas repair companies, David and his apprentice Matthew, came and found the problem immediately. He could have fixed the problem himself by buying an expensive part but since my boiler is only 3 years old, he called the manufacturer on my behalf, saving me at least two hundred pounds, to have it fixed under warranty.
An honest, reliable and friendly worker who knows his stuff. I would definitely recommend him for any gas related work.

13 May 2025
Unprompted review
Rated 5 out of 5 stars

Great company, honestly was spot on.

Had an engineer out on Monday to repair my boiler. He was there for over an hour and couldn't fix it as he came to the conclusion it was the mother board. He directed us to call the boiler makers and speak to them and to stay away from buying parts off eBay for safety reasons. After doing what he recommended it is now having to be a new boiler put in. We emailed the company back to ask if they could give a quote for replacing our boiler and they got back to us very quickly which I really appreciate, especially with having no heating. The engineer who had been was very honest and down to earth and they seem to be a very genuine company who do as it says on the tin kinda people. I would definitely recommend these guys, top notch.

9 September 2024
Unprompted review
Rated 5 out of 5 stars

Boiler running perfectly again

I needed my boiler repaired and serviced quickly due to going on holiday abroad. David came to assess my boiler and within 1 day it was running perfectly again. Superb tradesman and not expensive for the job being carried out. He and his apprentice are very nice people. I will always go to the boiler doctor from now on.

20 August 2024
Unprompted review
Rated 5 out of 5 stars

First class service

First class service, probably the most thorough inspection and service I've ever had , great professional and would highly recommend

14 June 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

We needed an experienced technician to swap over our home from LPG to natural gas. David carried out the work to first class standard. Also fitted a Hive system which is awesome. David was on time, and kept us updated and done an awesome job for us. Highly recommended.

1 February 2024
Unprompted review
Rated 5 out of 5 stars

Boiler replacement.

Saw the advert for his summer deal new boiler installation.
There was no hidden costs.
He arrived on time.
He was informative before, and during the new installation.
He was efficient with his time.
I was very impressed with his professionalism and cheery personality. Especially with the heat he was working in.
Highly recommend.

15 June 2023
Unprompted review
Rated 5 out of 5 stars

First classservicea few…

I have used boiler doctor on a few occasions, he services my heating and gas fire 🔥 he has also attended tò a breakdown mid winter very promptly to replace a water pump which packed in I cannot fault him his prices are reasonable and he does an excellent job 👍 se

10 January 2023
Unprompted review
Rated 1 out of 5 stars

Avoid Boiler Doctor's plumbing services

Please AVOID the plumbing services used by the Boiler Doctor Falkirk. I booked the plumbing appointment with the Boiler Doctor via Whatsapp but you can also book on their website. They did not inform me that they "sub-contract" a plumber. Please avoid this plumber Ross McLean. He failed to install a dishwasher correctly, which has caused significant water damage to my house.

25 November 2022
Unprompted review
Rated 5 out of 5 stars

Smart thermostat installation

Booked a visit online on his website for the same day. Arrived bang on time and had the problem diagnosed with my botched DIY Tado smart thermostat installation in minutes. Then quickly installed it properly and made sure everything was working as intended. Would highly recommend.

15 April 2022
Unprompted review
Rated 5 out of 5 stars

First Class Service.

First Class Service.. So glad I found Boiler Doctor. Contacted David because I needed a new water cylinder. He was excellent with his knowledge and advice. David is very passionate about his work and customers
Would have no hesitation in recommending Boiler Doctor.. Thank You David..

7 April 2022
Unprompted review
Rated 5 out of 5 stars

Sunday call out

Sunday call out within 2hrs, sorted temporarily before returning with the part required and sorted permanently. All for a great price and excellent customer service.Deffo using again for servicing and any repairs if required

22 January 2022
Unprompted review
Rated 5 out of 5 stars

New boiler and heating system

We needed a new boiler and heating system urgently and we could not have made a better choice. Brilliant price, brilliant job and the complete professional. It wasn’t easy work but he did everything we needed and I would recommend him to anyone and everyone - no hesitation. Just the absolute best!

28 November 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service and really pleased…

Excellent service and really pleased with David's professionalism and great attitude to attend and fix the bath leak.
There were no qualms about investigating to get to the root of the problem asap. David was very accommodating with other smaller issues with leaks and was more than happy to spend time resolving those on his visit, with a wonderful and reassuring approach to service.

David was also flexible with the appointment which helps in situations not in your control.

David is friendly yet conscious of getting the job done quickly and to high standard.

I would use Boiler Doctor again. Thanks.
Linlithgow.

15 September 2021
Unprompted review

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