Placed order on 28th May, money was removed from my Bank account right away. Not received my order and have had no reply to the several emails I have sent although they do say that you will receive... See more
Company replied
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Placed order on 28th May, money was removed from my Bank account right away. Not received my order and have had no reply to the several emails I have sent although they do say that you will receive... See more
Company replied
Was so pleased to have found this company after sampling some Olivia Thinks products on holiday in Rhodes. There was a delay in my order due to the courier company however Bodyenspa responded... See more
I ordered the Olivia Thinks Body Lotion and Shower Gel and both are very nice to use. The gel provides a good lather and smells very nice as does the body lotion. I will order these again despite the... See more
My name is Alessandro Vettoretto I thank you for everything you give.Products of excellence and formidable staff I had placed an order and I was missing a product immediately they went into action to... See more
Industrieweg 36-0006, 4301RS, Zierikzee, Netherlands
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Placed order on 28th May, money was removed from my Bank account right away.
Not received my order and have had no reply to the several emails I have sent although they do say that you will receive a reply to your query in 24 hours
Very disappointing customer service.

Reply from Bodyenspa Shop
The subtle scent and luxurious feeling transports me back to happy holidays in Paris and Athens. My favourite body care product!
Ordered 5 products for a Christmas gift. Great price and arrived quickly and well packaged. Will buy again. Thank you
spent time in a hotel using all of Olivia Thinks products. The differencce in my hair after 10 days was amazing. Had to find the product so thank you Body ns SPA
I ordered the Olivia Thinks Body Lotion and Shower Gel and both are very nice to use. The gel provides a good lather and smells very nice as does the body lotion. I will order these again despite the high cost of delivery. There’s a discount for ordering multiple bottles but not if the order is for multiple bottles where each is different (e.g. one gel, one body lotion, one shampoo).
Ordered a hand lotion 3 weeks ago, but haven’t received anything. I tried contacting them on multiple outlets (their FB website, email, their contact form on the website) but no one is getting back to me. This looks like a scam so please avoid!
Update - After writing this review and contacting them on their FB page, they responded and apologized for the delay, due to apparently inventory issues. I have since then received the product. The product is in line with my expectations.
Ordered weeks ago nothing delivered no e mail no apology so glad were out of Europe this shoddy type of working is no good
Would not recommend
These still take your orders despite having no stock.
Slow to respond to communications
Not recommended you need to up your game just full of poor excuses and lame answers I will not be buying from you again.
THEY ARE CROOKS

Reply from Bodyenspa Shop
This is one of the best companies to buy from. Excellent and very efficient in preparing and sending items. I have bought many times from them ( recent order no. 15895) and I always get free samples. The products are great too. Very highly recommended.
One product missing and no response of the customer service

Reply from Bodyenspa Shop
Great choice of soaps etc. Items were well packed and arrived quickly
In Switzerland, I had to pay an extra custom fees (not only VAT, but also handling fees). Bodyenspa should be able to handle a delivery avoiding these fees, as Amazon is able to do.
My expenses increased of 30% because of that.
Did you remove dutch vat when exporting to a non-EU country?
Why don't you warn customer for this extra costs?

Reply from Bodyenspa Shop
I would like to say that this company makes me very happy with the lovely products i had ordered. The delivery took a few days longer but at the end i received, because of the delay, a few more samples of their products.
Fast and reliable delivery. Love the little surprise gifts (soaps, shower gel, etc.) when ordering.
Olivia Thinks shower gel and body lotion
Really pleased with my products and quick delivery especially as they were shipped from the Netherlands. Will order again from this company.
Thank you
Very good experience, fast shipping of the product I prefer, thanx a lot!
The reception of the order went smoothly and the shipment arrived quickly. The products are very good and of high quality.
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