Zero for allergic reactions, you'll end up at vet with furbabies constantly recovering from fleas returning, skin rashes My cat cannot breath, swallow, eat or drink...seriously Bob Martin should... See more
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Do not use there spot on wormer, it has burned a round circle of chemical burns on the back of my cats neck, wtf is in this crap... I have to now pay £140 vets bill because of something I picked up in... See more
Company replied
Unfortunately this product did not work, flea still breeding and biting! So expensive vets visit booked instead. Obviously not the same as Frontline which in the past has always been reliable. **... See more
Company replied
It doesn’t work. I used as per instructions and 30 hours later my medium Schnouzer is still got loads of flees. I am sorry I didn’t refer to Trust Pilot before buying this utter rubbish. For what it’s... See more
Company replied
Company details
Written by the company
Our guiding principle is, and always has been, that we believe access to pet healthcare is a fundamental right and must be affordable to everyone. That's why we're stocked online and in store at some of the largest retailers across the UK.
Contact info
Pets Choice HO, Lower Phillips Road, BB1 5UD, Blackburn, United Kingdom
- info@bobmartin.co.uk
- bobmartin.co.uk
1.7
Bad
94 reviews
Replied to 75% of negative reviews
Typically replies within 2 weeks
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NEVER AGAIN…
This Bob Martin rubbish should be banned!
I used it on my bunny's neck yesterday, and i found a lump in the same spot today.
So many people said that is dangerous, but our usual 'spot on' drops were unavailable so bought this poison instead.
Never again that's for sure!
26 March 2026
Unprompted review
Reply from Bob Martin
We're very sorry to hear about the lump on your bunny's neck. As pet owners ourselves, we realise how worrying it can be if we see any unexplained changes in our pet's appearance or behaviour. In the unlikely event that an adverse event (akin to an allergy) is experienced after the use of one of our products, we would ask that you please contact us to report it. Our treatments are not 'dangerous', nor are they 'poison' - they are approved by the Veterinary Medicines Directorate. We would not be allowed to sell them if they weren't safe and efficacious. However, rarely, as with human medication, there can be a reaction. If you are concerned about the wellbeing of your rabbit because they are displaying any other symptoms, please seek veterinary attention. Please do get in touch with us so we can carry out an investigation. We hope your bunny is now back to their usual self.
Used Bob Martin’s—no irritation or lethargy. Some cats may just be more sensitive.
I’ve been using Bob Martin’s flea treatment for my cat and honestly, my experience has been completely fine. I didn’t notice any irritation on her skin, no unusual behaviour, and definitely no lethargy after applying it. She acted just like her normal, playful self.
I know there are quite a few negative reviews out there, but I personally think a lot of those experiences might come down to how individual cats react differently to certain medications. Just like with humans, some cats can be more sensitive or react differently, which could explain the lethargy some people mention.
Of course, every cat is different and it’s always important to monitor them after using any treatment, but in my case, I haven’t had any issues at all and would consider using it again.
19 March 2026
Unprompted review
Reply from Bob Martin
Thank you so much for sharing your feedback. You are absolutely right; it's a very rare occurrence for any pet to experience unwanted side effects to our treatments. Like humans, it's rare, but pets have their own allergies to medications the same as they can be allergic to certain foods. It's important to remember that any reaction is not as a result of the treatment, but how the pet has tolerated the treatment. Thank you again for sharing your feedback, it's very much appreciated.
Unfortunately this product did not…
Unfortunately this product did not work, flea still breeding and biting! So expensive vets visit booked instead. Obviously not the same as Frontline which in the past has always been reliable.
****EDIT 11/02/2026****
Thanks for your response. I have had cats my whole life and administered this kind of treatment many times. I am very confident I applied it properly. My vet has told me to avoid Bob Martin products as, in her words, 'they don't work'.
9 February 2026
Unprompted review
Reply from Bob Martin
Thank you for sharing your feedback. We're sorry to hear this. Our products in both the standard version and the 'plus' version contain exactly the same active ingredients as Frontline standard and 'plus' versions. If you have followed all the instructions for use, please do get in touch with us so we can report the lack of expected efficacy and investigate accordingly. Many thanks.
Don't useeeee
Bad made my cats foam at the mouth nothing of them Been reported don't use at all made my cat and kitten poorly
23 December 2025
Unprompted review
Reply from Bob Martin
Thank you for sharing your feedback. We are sorry to hear your cats have been unwell. Our customer care team have responded to your email and requested further information so we can report this alleged (allergic) reaction to the relevant authorities. We hope you cats have now fully recovered.
Zero for allergic reactions
Zero for allergic reactions, you'll end up at vet with furbabies constantly recovering from fleas returning, skin rashes
My cat cannot breath, swallow, eat or drink...seriously Bob Martin should come with health warning, their products and spot treatment causes similar issues
Obviously in denial it still markets this poison...just read the reviews speak for themselves
16 December 2025
Unprompted review
Reply from Bob Martin
Thank you for sharing your feedback.
We're sorry to hear of any dissatisfaction with one of our products. We are unable to find any record of you contacting us directly with the information in this review. In order for us to address your concerns, please contact our Consumer Care Team. This will enable us to obtain further information from you and your vet to assist with an investigation. Many thanks.
DON'T BUY THIS POISON
DON'T BUY THIS POISON! I couldn't get an appointment with my vet for a few days to get flea treatment, and couldn't wait, so bought some liquid flea treatment for my cats. I treated 2 of them and one instantly started drooling. I kept an eye on her and came on here to see the reviews. This stuff has killed loads of animals! I instantly grabbed her, took her to the bathroom and showered it off. I am now closely monitoring the other cat. I hope he's alright. The rest of the poison went straight in the bin. You can go back years and see reviews where people's pets have died after administering this, yet Bob Martin are still selling it!! FOR THE LOVE OF GOD, PLEASE DON'T BUY THIS POISON!
3 December 2025
Unprompted review
Reply from Bob Martin
Thank you for sharing your feedback. We are very sorry to hear that your cat has experienced any form of reaction to a product. It is a legal requirement that our products are confirmed to be safe and effective by regulatory authorities (the Veterinary Medicines Directorate etc). If our products were not safe, we would not legally be allowed to sell them. It is worth noting that very rarely, as with all pet licenced treatments and even human medicines, there may be an allergic reaction to a product. Whilst very rare, this is no different to, for example, a human allergic reaction to penicillin. For this reason all pet licenced products are continuously monitored to make sure they are safe. If you have not done so already, please report this suspected adverse reaction to our Consumer Care Team. It is also worth noting that our treatments use the same active ingredients as those sold by vets. We respectfully ask that you desist from saying our treatment '...has killed loads of animals' or that our treatments are 'poison' as this is unequivocally and categorically untrue (as proven by all relevant regulatory bodies). We sincerely hope your cat has made a swift recovery and wish you and your cats the very best for the future.
not absorbent puppy mats
puppy mats are not highly absorbent my puppy used it once during the night and i woke up to a wet sopping piss floor.
edit: i don’t know why you need more info this is all there is to it your puppy mats are not absorbent and its false advertising 🤦🏻♀️
19 November 2025
Unprompted review
Reply from Bob Martin
Thank you for your feedback. We have requested further information from you about your experience, but unfortunately we have not received a reply. If you require our assistance, please contact our Consumer Care Team. Thank you.
They work fantastic
They work fantastic, flea Tablets and fast within 5 mins , cat went scatty licking herself repeatedly, Ran out side , came back in the house ran into the bedroom on a white window sill, I witnessed dying fleas on the sill , brilliant product 👏
6 November 2025
Unprompted review
Reply from Bob Martin
Thank you very much for sharing your feedback. We're delighted to hear you found the flea tablets to be a success. The tablets can be used as a 'quick fix' and can be used in conjunction with a spot on. The tablets themselves do not have any residual value so leave the cat's system in 24 hours. If needed, a tablet can be given daily for a few days but a spot on will also be effective when given monthly. Thank you for your kind words and head rubs for your cat 😻. If you do need any 'flea' advice, please do not hesitate to get in touch!
Waste of money
Complete waste of money claims 1 tablet kills all fleas on body within 24 hours 48 hours later still full of fleas with no results
18 October 2025
Unprompted review
Reply from Bob Martin
Thank you for sharing your feedback. Please be advised, the flea tablet starts to kill fleas almost immediately, however, depending on the degree of infestation, it may be necessary to treat the animal every day or every other day until the infestation is controlled. Treatment may be resumed if fleas reappear. No more than one treatment should be given per day.
The Flea Tablets do not have persistent activity (or residual value). They are a 'quick fix' and not intended for long term use. To prevent re-infestation, a suitable treatment to control immature stages of the flea life cycle is recommended. A flea infestation will not be eradicated unless there is regular treatment of the pet (ie with a monthly spot on, and treatment of the home. It is a legal requirement that we report any claims of inefficacy, so please contact our Consumer Care team to enable us to investigate.
Please avoid- my cat died
This brand killed my cat last year. I have been unable to check online for reviews etc until now because I’ve been so traumatised that she died as a result of me putting this disgusting flea treatment on her.
I will never get over it. It needs taking off the shelves. Please stay far, far away and do some research. I didn’t think this was needed in the UK on our shop shelves but I was wrong!
1 November 2024
Unprompted review
Reply from Bob Martin
We are very sorry to hear about the loss of your cat. As pet owners ourselves, we understand how devastating this can be. With the information provided in your review, we are unable to find any record of this being reported to us so have requested further information. We have processes we must legally follow whereby we investigate any alleged harm to pets as a result of the use of our products. This includes consulting with your vet to obtain any medical records. Our treatments are safe in accordance with all regulatory bodies. It would be illegal to sell them if they weren't. It is very, very rare for a pet to experience a serious adverse reaction (allergy) to one of our products so we welcome the opportunity to investigate. Please also note that our products contain the same active ingredients as those sold by vets.
Do not use there spot on wormer
Do not use there spot on wormer, it has burned a round circle of chemical burns on the back of my cats neck, wtf is in this crap... I have to now pay £140 vets bill because of something I picked up in morrisons.... I have since read the reviews and there are lots of cats dying because of this garbage, update... my cat now needs to goto the vet as he is projectile vomiting all over my kitchen floor
9 October 2025
Unprompted review
Reply from Bob Martin
Thank you for sharing your feedback. We are very sorry to hear that your cat has been unwell. Please be assured it is a legal requirement that our products are confirmed to be safe and effective by regulatory authorities (the Veterinary Medicines Directorate etc). If our products were not safe, we would not legally be allowed to sell them. It is worth noting that very rarely, as with all pet licenced treatments and even human medicines, there may be an allergic reaction to a product. Whilst very rare, this is no different to, for example, a human allergic reaction to penicillin. For this reason all pet licenced products are continuously monitored to make sure they are safe. If you have not done so already, please report this suspected adverse reaction to our Consumer Care Team. It is also worth noting that our treatments use the same active ingredients as those sold by vets. We respectfully ask that you desist from saying 'lots of cats are dying' as this is unequivocally untrue . We sincerely hope your cat makes a swift recovery.
Have literally gave this to my dogs…
Have literally gave this to my dogs today the correct does everything
Now being sick consistently pacing up and down drinking water excessively
Do not buy
29 September 2025
Unprompted review
Reply from Bob Martin
Thank you for sharing your feedback. We are very sorry to hear that your dog has been unwell. In accordance with regulatory requirements in respect of licensed treatments, we have a legal responsibility to report these events to the Veterinary Medicines Directorate, the licensing authority. Please get in touch with us so we can obtain further information from you. Please be assured that our products are deemed safe and effective. If they weren't, we would not be permitted to sell them. We hope your dog is feeling much better.
Utter Rubbish
It doesn’t work. I used as per instructions and 30 hours later my medium Schnouzer is still got loads of flees. I am sorry I didn’t refer to Trust Pilot before buying this utter rubbish. For what it’s worth I shall be reporting this company and it’s product to my local trading standards office and I will issue a press release as it seems to me people must be made aware of the ineffectiveness of this rubbish. I am also now going to Sainsbury’s to demand my £11 back and I won’t leave the store without it
28 September 2025
Unprompted review
Reply from Bob Martin
Thank you for sharing your feedback. We are sorry to hear that you feel the treatment was ineffective. Our licensed products are regulated by the Veterinary Medicines Directorate, the same as products sold by vets. So they are proven to be safe and effective. We have a legal responsibility to report any claims of inefficacy to the VMD, so please get in touch with us so we can obtain further information from you and report accordingly.
Just 10/10.
OMG better then the most expensive ones like frontline....... fab....
After reading the devastating reviews I am wondering if the product is being counterfeited. So heartbreaking.
I have just goggled this and yes please do the same as counterfeit flea tablets are causing death. I'm not saying this was the case via the reviews but I am saying it is a possibility.
27 September 2025
Unprompted review
Reply from Bob Martin
Thank you for your kind words. We are very pleased to hear you're happy with the treatment. Please be assured that our products are regulated in the same way as those sold by vets, so are proven to be safe and effective. Thank you for taking the time to share your feedback.
Dog being violently sick
31 August 2025
Unprompted review
Reply from Bob Martin
Thank you for sharing your feedback. We hope your dog is now feeling much better. In order for us to investigate the circumstances of your dog's sickness, we would kindly ask that you please contact us via the contact page on our website. We will then be able to obtain the information we require to carry out the investigation. Many thanks.
Review of "Clear Plus Cat Flea & Tick"
This review is regarding Bob Martin's "Clear Plus Cat Flea & Tick" spot-on treatment.
After the purchase, I read the product packaging and included information insert — twice — then administered the product exactly as instructed.
I had assumed it had done something because my cat began behaving strangely after administration and continued to do so for a number of hours.
The product information makes the claim, in no uncertain terms, that it kills adult fleas within 24 hours.
It's now approximately 36 hours after administration and there are still fleas present in my cat's fur, not all that far from the administration site.
The product failed to deliver what it claimed. This has complicated the process of treating my cat because I now have to somehow factor a dose of this product into the equation when considering next steps.
I will not be buying this product again and suggest that anyone considering it look for alternative solutions.
EDIT: Following the reply provided by the seller, I would like to add some details to my review.
1.) At the time of using the product, I was already addressing the infestation in the house quite comprehensively.
2.) This is not the first time I have addressed a flea problem and I was not naively using this product as a "one and done" solution. It was simply the most convenient product for me to obtain at the time to make my cat more comfortable and slow the growth of the infestation.
3.) My mention of factoring the use of this product into things was related to the safe treatment of my cat and nothing else (you know, exposure to unfamiliar chemicals and all that). It was not intended to imply that using this product was the only thing I had done to address the flea problem as a whole. This was, however, the first product that I had applied directly to my cat's fur as part of addressing the problem.
4.) To be clear, I opted for a product that was specifically advertised as an effective solution to kill the adult fleas currently taking up residence in my cat's fur. It failed to do this, hence my review.
5.) A day or so after the disappointment of this product, I managed to procure the same treatment I've used in the past — and would have used initially if available to me at the time — which actually did eradicate every trace of adult fleas within my cat's fur, within 24 hours (as it does every single time) — exactly as it's advertised. I'm mentioning this to demonstrate that I know what a flea treatment product which advertises itself as effective against live adult fleas actually looks like, and Bob Martin's "Clear Plus Cat Flea & Tick" is not one of them.
With these further details considered, I would like to reiterate that this product failed to deliver — when administered as directed — the result it promised in the included reading materials. For this reason, I believe this product warrants a review that accurately reflects its efficacy at doing what it says it will do.
My recommendation is that you look elsewhere for a method to treat your cat for fleas. The availability and convenience of this product is sadly, in my experience, not matched by its ability to do the job.
-
Speaking directly now to any Bob Martin representatives who may be reading this:
Please don't be so fast to suggest that the dissatisfaction of your customers is the fault of your customers. It's not a good faith way of doing business, no matter how diplomatically gift-wrapped the suggestion is. It might just be that you are actually selling people inefficient, misrepresented products and they are perfectly justified in being annoyed for having placed their trust in your brand and given you their money. Considering your shining 1.4/5 rating, I'd say you have ample suggestion that maybe it's not your customers' fault.
Furthermore, perhaps I'm misguided here, but I don't agree with your final suggestion that it's my responsibility to reach out to your company directly and share my dissatisfaction with your product so that you my investigate. It appears to me that it's the responsibility of a product designer/manufacturer to do this kind of due diligence *before* you begin advertising and shipping it to the public.
Food for thought...
2 August 2025
Unprompted review
Reply from Bob Martin
Thank you for your feedback. We are sorry to hear of the issue you are experiencing with fleas. Flea control has to be performed as part of an integrated programme, whereby the house, and any pets that may be hosts to fleas, are treated regularly, and at the same time. Remember that, as a "rule of thumb", the number of fleas on a dog or cat only represents about 1 to 5% of the total fleas in the home. That means for every one flea on the pet, there are likely to be up to 100 immature fleas (eggs, larvae and unfed adults in cocoons) around the house. As this is the case, it is not sufficient to use a spot on without also treating the home. We recommend having a look at the advice on our website. As our products are regulated by the Veterinary Medicines Directorate we would not legally be permitted to sell them if they were deemed ineffective. It is important that if you have used the appropriate products correctly and still feel as though you do not have the expected result, that you contact us so we can investigate further. Many thanks.
I would like nothing stars because this…
I would like nothing stars because this product working maybe for 2-3 days only. Very bad.
31 July 2025
Unprompted review
Do not buy dewormer
Do not buy dewormer. My poor puppy has been throwing up for over 6 hours. As soon as I told the vet which one, she said how bad they are. So dangerous!!
28 July 2025
Unprompted review
Reply from Bob Martin
Thank you for sharing your feedback. We are so sorry to hear that your puppy has been unwell. Please be assured that our products are all licenced by the Veterinary Medicines Directorate, so are proven to be safe and effective. We have a legal responsibility to investigate any claims of pets becoming unwell after the use of one of our products, so please do contact us via our website so that we can investigate further. We hope your puppy is now feeling much better.
Cat nearly died from flea treatment
Gave my cat topical flea treatment, he started foaming at the mouth and we had to take him to the emergency vet. Vet cautioned us to never use these products, my poor baby nearly died don’t use them!
1 July 2025
Unprompted review
Reply from Bob Martin
We are very sorry to hear your cat has been unwell. As with products sold by vets, our products are licenced by regulatory authorities and are deemed safe and effective by the Veterinary Medicines Directorate. In fact, our products use exactly the same ingredients as some of the products sold by vets. We have a legal responsibility to investigate and report any issues experienced after the use of our products, so please do contact us via the 'contact us' form on our website so we can carry out a full investigation with assistance from your vet. We sincerely hope your cat has made a full recovery.
Flea tablets
I only purchased the bob martin flea tablets on the 11th of June for my daughter's 2 cat's and she messaged me today the 18th to say that they are useless. You need to do something about this. I'm now having to go and buy another product helping it will work. Waste of money I'm never using this company again
11 June 2025
Unprompted review
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